Leveraging deep sector experience and cutting edge automated deployment technology, we offer a powerful Amazon Connect deployment solution for your business.

Our deployment solution provides:

• Ready to use, expertly developed contact flows
• Azure Active Directory single sign on intergation
• Agent Workspace
• Out of hours voicemail recording and tasks integration
• Virtual hold enabled
• Contact disposition built in
• S3 and call recording pre-configured
• Optimised analytics & monitoring configuration (inc. Contact Lens)
• All advanced Amazon Connect features enabled
• Amazon Connect Chat (optional)

This base solution is built using years of experience deploying contact centres for enterprise clients and is easily extendable and configurable as required. Don't spend $50k+ on a deployment of an enterprise Amazon Connect instance, leverage our experience and automated deployment tools to do it simply and cost effectively.

And we charge no ongoing fees, simply deploy and then the instance is yours. We can offer ongoing support and managed services, but these are completely optional.