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    Sugar Sell Standard

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    Sold by: SugarCRM 
    Starter sales force automation including online support. Mail & Calendar integration is an optional add-on.
    0 AWS reviews
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    688 external reviews
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    Listing Thumbnail

    Sugar Sell Standard

     Info
    Sold by: SugarCRM 
    View purchase options

    Overview

    Take the guesswork out of your CRM with features that drive sales success such as robust forecasting, 360-degree customer views, and built-in AI. When the platform does the work, everyone wins.

    You can find more information in the Sugar Sell Overview, which can be downloaded from the following link: https://sugarcrm-aws-marketplace-public-assets.s3.us-east-1.amazonaws.com/Sugar+Sell.pdf 

    We also recommend reviewing the Sugar Sell Editions Overview & Comparison Chart, available at the following link: https://sugarcrm-aws-marketplace-public-assets.s3.us-east-1.amazonaws.com/Sugar+Sell+editions+overview+and+comparison+charts.pdf 

    Please read our Pricing Policy https://www.sugarcrm.com/legal/pricing-policy/ 

    Highlights

    • Pipeline management, Forecasting, Pipeline analytics, Mobility, Omni-channel communications, Business Process Management, Extensibility, Connector for Sharepoint, Google, Dropbox, & Docusign, Support for custom fields, Mail & calendar integration.

    Details

    Sold by
    SugarCRM 
    Categories
    CRM 
    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases
    View financing details

    Pricing

    Sugar Sell Standard

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    View purchase options
    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (1)

     Info
    Dimension
    Description
    Cost/12 months
    Sugar Sell Standard
    Minimum of 10 Users
    $2,124.00

    Vendor refund policy

    All transactions are final; no refunds or cancellations will be allowed.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    See product video 

    Support

    Vendor support

    Sugar Support currently provides local support by three regions: US, EMEA, and APAC. Based on the physical location of your company, your support window will align with the appropriate support region. For service-level agreement (SLA) response times and regional business hours, refer to the Support Offerings page for the latest information. You can go to the following link for more information.

    Get support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Get support

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    Customer reviews

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    Ratings and reviews

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    0 AWS reviews
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    688 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    AJS A.

    Love the flexibility

    Reviewed on Jan 07, 2025
    Review provided by G2
    What do you like best about the product?
    Love the flexibility of being able to make changes on the fly. I can update teh application and see the changes right away.
    What do you dislike about the product?
    Product itself - some of the naming conventions are questionable. Like in the Calls module, instead of a call status being set to Answered (which doesn't exist), it's set to HELD. Who uses this nomenclature?

    But it was easy to change the description we see from HELD to Answered without it affecting the background application.
    What problems is the product solving and how is that benefiting you?
    Keeping track and on-top of Leads and nurturing the client base.
    Leave a comment0 comments
    Mariana K.

    The system is fully modular for the business, meeting all the company's needs.

    Reviewed on Dec 11, 2024
    Review provided by G2
    What do you like best about the product?
    Modular and we can leave it with our process design.
    What do you dislike about the product?
    Few consultancies in Brazil and the high cost for our currency
    What problems is the product solving and how is that benefiting you?
    Having a complete view of the lead, from the first marketing impact to the sale. We have our relationship with the customer in the same tool, and this helps us adjust all marketing strategies.
    Leave a comment0 comments
    Veterinary

    Sugar CRM Journey

    Reviewed on Dec 09, 2024
    Review provided by G2
    What do you like best about the product?
    I like most is the customer customer support. They never failed me whenever I have issues or something I don't know about Sugar. I should say, I am their number fan. I also like the Admin side where the interface is easy to use. We are using frequently, like everyday because this is our data base, sales process and lead process are taking place.
    What do you dislike about the product?
    It's difficult to find Integartion that matches our needs. We always have to rely on Codes if ever we want fancy customizations. I hope there would an improvement on drag and drop feature and it will be a lot of help for an admin like me. I think, that's what most of the CRM nowadays.
    What problems is the product solving and how is that benefiting you?
    Data analysis and automation
    Leave a comment0 comments
    Business Supplies and Equipment

    CRM Implementation Process

    Reviewed on Dec 04, 2024
    Review provided by G2
    What do you like best about the product?
    I've barley begun to dig deep into Sugar's capabilities but it seems like it's going to be an amazing experience thanks to it's ease of use, personalization and friendly UX/UI design.
    What do you dislike about the product?
    Up to this point I haven't got many dislikes, it just seems like we're going to struggle a bit to set up the collaboration part of it all.
    What problems is the product solving and how is that benefiting you?
    It's helping us organize all our customer data and gather insights we might've been missing up to this point, as well as providing follow up to forgotten opportunities.
    Leave a comment0 comments
    Manufacturing

    Great tool to provide visibility and standardize processes

    Reviewed on Dec 04, 2024
    Review provided by G2
    What do you like best about the product?
    It is flexible and user friendly, so it can be customized and integrated to other tools
    What do you dislike about the product?
    NOthing comes to mind, system works great
    What problems is the product solving and how is that benefiting you?
    Visibility of our customers as well as of our pipeline
    Leave a comment0 comments
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