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VICIdial® on AWS

By: Solve DevOps Latest Version: VICIdial: 2.14-873a, Asterisk: 13.x, Build: 20230213

Product Overview

This is a repackaged open-source software wherein additional charges apply for extended support with a 24-hour response time.

VICIdial® is the ultimate contact center solution for businesses looking to improve customer engagement and boost sales. With its powerful and user-friendly interface, VICIdial makes it easy to manage all your inbound and outbound calls, SMS and email campaigns in one place.

With VICIdial, you'll be able to:

  • Automate your sales and marketing processes with ease
  • Streamline your customer engagement and support workflows
  • Improve your team's productivity with advanced reporting and analytics
  • Maximize your ROI with real-time data and insights

Whether you're a small business looking to improve your customer engagement or a large enterprise seeking to streamline your operations, VICIdial has you covered. With its flexible and scalable architecture, VICIdial can be customized to meet the specific needs of your business.

This EC2 image removes the complexity of installing VICIdial by presenting a One-Click solution to deploy your own Contact center solution.

So why wait? Click "Continue to Subscribe" and see why VICIdial is the leading customer engagement platform on the market!

Getting Started
  • Click on the "Continue to Subscribe" button.
  • Review the terms and conditions for the AMI and then click on the "Accept Terms" button.
  • Launch the AMI by clicking on the "Launch" button in the AWS Marketplace or using the EC2 Launch Wizard.
  • Choose the desired instance type and configure the necessary settings for your AMI, such as the number of instances, storage, and security groups. You need ports 22/tcp, 80/tcp, 443/tcp, and 5060/udp open to use this image
  • Review the launch settings and click on the "Launch" button.
  • Choose an existing key pair or create a new one to access your instance.
  • Launch the instance by clicking on the "Launch Instances" button.

That's it! Your instance is now launching and should be available in a few minutes. You can access it through the EC2 instances in the AWS Management Console.
You can access your new contact center solution through;

Web Browser
Username: 6666
Password: #Get this on the AWS Management Console

SSH Access
Instance IP: #Get this on the AWS Management Console
Username: centos
SSH Key setup during instance provision.

If you love the VICIdial project, consider buying the official userguide at;

All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them. VICIdial is a registered trademark of the VICIdial Group. This product contains the latest patched software from respective vendors; we do not claim that all vulnerabilities have been addressed.


VICIdial: 2.14-873a, Asterisk: 13.x, Build: 20230213

Operating System

Linux/Unix, CentOS 7.9

Delivery Methods

  • Amazon Machine Image

Pricing Information

Usage Information

Support Information

Customer Reviews