With a team of more than 50 skilled technicians, we support medium to large international brands in:

• Experience Design: starting from high level business requirements we are able to design the functional and technical solution, helping you to create omnichannel customer journeys with associated TCO and ROI
• Digital Track: starting from an existing Contact Center Voice, we guide you in the transformation of your services with the aim of improving the adoption of digital channels and automation in order to reduce operating costs and improve the customer experience (Email - chat - WhatsAPP - Conversational Interfaces - Video - ...)
• Vocal Automation: Do you want to improve the efficiency of your Voice channel, enabling automation and improving the user experience? We will support you to transform your old fashion IVR into a modern VoiceBOT
• AI, ML and Generative AI: Do you want to understand how your company can benefit from the adoption of AIs? We are experts in AI driven automation, designing solutions and reusing all the past investments you did in this area
• Maintain your system: Eudata provides support services, from 5x9 to H24 in 3 languages (Italian - French - English) to manage the day-to-day issues that can affect your service levels
• Any other issue? Please ask, with our skills, experience and creativity we are the right partner to make your ideas real

We bring our strong expertise of the AWS landscape in order to continuously enrich your customer experience while lowering your operational costs.

Trusted by the best: https://aws.amazon.com/it/partners/success/generali-welion-eudata/.