Select your cookie preferences

We use essential cookies and similar tools that are necessary to provide our site and services. We use performance cookies to collect anonymous statistics, so we can understand how customers use our site and make improvements. Essential cookies cannot be deactivated, but you can choose “Customize” or “Decline” to decline performance cookies.

If you agree, AWS and approved third parties will also use cookies to provide useful site features, remember your preferences, and display relevant content, including relevant advertising. To accept or decline all non-essential cookies, choose “Accept” or “Decline.” To make more detailed choices, choose “Customize.”

Sign in
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Amazon Sagemaker

Amazon SageMaker is a fully-managed platform that enables developers and data scientists to quickly and easily build, train, and deploy machine learning models at any scale. With Amazon SageMaker, all the barriers and complexity that typically slow down developers who want to use machine learning are removed. The service includes models that can be used together or independently to build, train, and deploy your machine learning models.

product logo

Email Intent Identifier for Insurance

Latest Version:
3.6
This Natural Language Processing based solution helps in identifying multiple intents of inbound life insurance email queries.

    Product Overview

    Mphasis DeepInsights Email Intent is Machine Learning and Natural Language Processing based solution and helps in identifying multiple intents of inbound life insurance email queries. The model can be used to automatically infer the customer intent in a support inbox and draft dynamic responses based on that. The solution is currently configured for life insurance queries and can be extended to other domains.

    Key Data

    Type
    Model Package
    Fulfillment Methods
    Amazon SageMaker

    Highlights

    • The solution provides a contextual response to the inbound emails depending on its contents. Response can be static or dynamic depending upon the type of content in the email.

    • The solution can be used to connect directly to customer support mailboxes and enable real time responses. The solution can be used to route the email to the right team or resources based on the intent(s) identified. The solution currently caters to Life Insurance queries. It can be configured for other domains and industries as well.

    • Mphasis DeepInsights is a cloud-based cognitive computing platform that offers data extraction & predictive analytics capabilities. Need Customized Deep learning and Machine Learning Solutions? Get in Touch!

    Not quite sure what you’re looking for? AWS Marketplace can help you find the right solution for your use case. Contact us

    Pricing Information

    Use this tool to estimate the software and infrastructure costs based your configuration choices. Your usage and costs might be different from this estimate. They will be reflected on your monthly AWS billing reports.

    Contact us to request contract pricing for this product.


    Estimating your costs

    Choose your region and launch option to see the pricing details. Then, modify the estimated price by choosing different instance types.

    Version
    Region

    Software Pricing

    Model Realtime Inference$8.00/hr

    running on ml.m5.large

    Model Batch Transform$16.00/hr

    running on ml.m5.large

    Infrastructure Pricing

    With Amazon SageMaker, you pay only for what you use. Training and inference is billed by the second, with no minimum fees and no upfront commitments. Pricing within Amazon SageMaker is broken down by on-demand ML instances, ML storage, and fees for data processing in notebooks and inference instances.
    Learn more about SageMaker pricing

    SageMaker Realtime Inference$0.115/host/hr

    running on ml.m5.large

    SageMaker Batch Transform$0.115/host/hr

    running on ml.m5.large

    Model Realtime Inference

    For model deployment as Real-time endpoint in Amazon SageMaker, the software is priced based on hourly pricing that can vary by instance type. Additional infrastructure cost, taxes or fees may apply.
    InstanceType
    Realtime Inference/hr
    ml.m4.4xlarge
    $8.00
    ml.m5.4xlarge
    $8.00
    ml.m4.16xlarge
    $8.00
    ml.m5.2xlarge
    $8.00
    ml.p3.16xlarge
    $8.00
    ml.m4.2xlarge
    $8.00
    ml.c5.2xlarge
    $8.00
    ml.p3.2xlarge
    $8.00
    ml.c4.2xlarge
    $8.00
    ml.m4.10xlarge
    $8.00
    ml.c4.xlarge
    $8.00
    ml.m5.24xlarge
    $8.00
    ml.c5.xlarge
    $8.00
    ml.p2.xlarge
    $8.00
    ml.m5.12xlarge
    $8.00
    ml.p2.16xlarge
    $8.00
    ml.c4.4xlarge
    $8.00
    ml.m5.xlarge
    $8.00
    ml.c5.9xlarge
    $8.00
    ml.m4.xlarge
    $8.00
    ml.c5.4xlarge
    $8.00
    ml.p3.8xlarge
    $8.00
    ml.m5.large
    Vendor Recommended
    $8.00
    ml.c4.8xlarge
    $8.00
    ml.p2.8xlarge
    $8.00
    ml.c5.18xlarge
    $8.00

    Usage Information

    Fulfillment Methods

    Amazon SageMaker

    Input

    • This solution works with outlook messages. When outlook messages of msg file format are parsed, this solution provides a response depending upon the intent of the mail. • Supported content type: application/json. • Sample input file will be converted into application json using following commands:

    file_path = ('sample_mail.msg')
    input_mail = extract_msg.Message(file_path)

    • Sample input:

    {
      'email_sender': 'NextLabs Testmail <nextlabs.testmail@mphasis.com>',
      'email_body': 'Hi Team,Please tell me how to download the policy document',
      'email_subject': 'Query'
    }

    Output

    • Content type: application/json. • Sample output:

    {
      '0': {
        'Response': 'Hello NextLabs Testmail, The policy document can be downloaded from the website, you would require to login to the e-service portal and click on the policy number and then the download button.',
        'Intents': 'Download_policy'
      }
    }

    • Cancellation, death claim, download policy, fund switch, maturity claim, payment, survival benefit, update number, sum assured, due date, premium amount, last date and maturity date are the set of intents that solution can identify.

    Invoking endpoint

    AWS CLI Command

    If you are using real time inferencing, please create the endpoint first and then use the following command to invoke it

    aws sagemaker-runtime invoke-endpoint --endpoint-name "endpoint-name" --body fileb://input.json --content-type application/json --accept application/json out.json

    Substitute the following parameters:

    • "endpoint-name" - name of the inference endpoint where the model is deployed
    • input.json - input msg file to do the inference on
    • application/json - MIME type of the given input image (above)
    • out.json - filename where the inference results are written to

    Resources

    Sample Input Files Sample Notebook Sample Output Files

    End User License Agreement

    By subscribing to this product you agree to terms and conditions outlined in the product End user License Agreement (EULA)

    Support Information

    Email Intent Identifier for Insurance

    For any assistance reach out to us at:

    AWS Infrastructure

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Learn More

    Refund Policy

    Currently we do not support refunds, but you can cancel your subscription to the service at any time.

    Customer Reviews

    There are currently no reviews for this product.
    View all