NetScaler VPX Standard Edition - 10 Mbps
Cloud Software Group | 13.1-52.19Linux/Unix, FreeBSD 11.4 - 64-bit Amazon Machine Image (AMI)
External reviews
External reviews are not included in the AWS star rating for the product.
Bad JAVA GUI / HA not working / Still try to get support
I tried to setup a HA pair of netscaler. Watched all the setup instructions and videos, but there are some issues:
- Java GUI is not very useful, it fails many times and is really slow
- HA setup does not work, I get always error 401 unauthorized. I double checked the user_data, where I provided the credentials, as stated in the setup video. I also tried other credentials and also changed authorization of my user. Bit nothing will help. By the way setup an HA pair is not fully documented on the edocs site, I had to watch videos.
- Support is still a problem, you do not get really support via the website. You need to make a phone call. Maybe I will give it a try.
- Leave a Comment |
- 1 comment |
- Mark review as helpful
Unusable, untested junk. Useless support
This appliance is expensive. It does not work. Practically every aspect of admin requires a java console, but after trying half a dozen different PCs, each with multiple browsers, nothing at all gets their applet to load.
Google suggests this is a common well-known and frustrating problem, but stops short of giving work-arounds.
Luckily, this appliance includes support (supposedly):
http://www.citrix.com/global-partners/amazon-web-services.html
" NetScaler VPX ... available on the AWS Marketplace ... including ... a pay-as-you-go model that includes support. "
This, as it turns out, is news to everyone who works in Citrix support.
So yeah - I've wasted 2 hours on the phone to Citrix support folks who are clearly paid a bonus for the number of customers they can refuse to give support to.
Avoid this, unless you're keen to get nothing else done all day, and still have nothing working at the end...