One of the best secured content collaboration platform
What do you like best about the product?
The best thing of the website that I like about it's flexibility in deployment.Also,this website offers me opportunity of sharing large files.It offers a unique feature ,that is,customisation,which seperate it from another website,it offers me to create different logos for different business ideas.It collaborates with big names,in order to provide me better quality of work.
What do you dislike about the product?
The thing that I dislike about this website is,a normal person can't easily understand to do work at this website,that is,it has complex setup.It charges a little more than it's competitors.It doesn't get collaborated with third-party websites,which limit it's features.
What problems is the product solving and how is that benefiting you?
The problem of collaboration with some limited companies that it was earlier rejecting,now started getting accepted collaboration with them,which is adding features day by day in app.
Efficient remote file access with robust security features and excellent support
What is our primary use case?
The primary use case for FileCloud is when the customer needs to migrate from a conventional file server, like Windows file sharing, which is only accessible within the office network. Due to the shift to remote work because of COVID-19, more people are working remotely, and companies are applying remote working, necessitating access to the file server even when not physically at the office.
FileCloud enables this remote access without the need for a VPN, allowing users to open the FileCloud application from their endpoint or access the user portal to perform activities such as downloading or sharing files.
How has it helped my organization?
In my experience, implementing FileCloud has enabled us to accommodate the needs of remote working seamlessly.
Employees can access and share files without physically visiting the office, providing flexibility and efficiency in operations.
What is most valuable?
The granularity for the audit log in FileCloud is extremely valuable. It offers administrators visibility into file activities, such as which user accessed or downloaded specific files, allowing us to audit environment activity effectively.
Furthermore, FileCloud includes encryption and a heuristic engine to prevent ransomware uploads and a DLP feature which separates trip main points from a logical perspective.
What needs improvement?
I noticed a feature in competitors that requires two-factor authentication (2FA) for uploading and downloading files in the share folder, which adds an extra security layer. I haven't seen this implemented on FileCloud, and it would add a valuable advantage for security.
Additionally, currently, FileCloud's compatibility for Linux implementation is limited to only Ubuntu or Red Hat Enterprise Server. Expanding compatibility to other Linux distributions could be beneficial for users.
For how long have I used the solution?
I have experience with FileCloud, which is similar to my experience with EPP.
How are customer service and support?
FileCloud's technical support is excellent. They are capable of resolving platform issues efficiently and follow up to ensure issues are resolved, which is one of their best aspects of SLA adherence. I would rate them a nine for any issue.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have also implemented EPP alongside FileCloud.
What's my experience with pricing, setup cost, and licensing?
In some cases, we lose clients to competitors due to pricing, although most wins are based on features, not pricing. Our features are highly suitable to the user platform.
Which other solutions did I evaluate?
Competitors provide some features like advanced user authentication; however, FileCloud features remain suitable for our user platforms.
What other advice do I have?
FileCloud is suitable for all types of industries, including government, financial services, and media. It's efficient for exchanging large files and can replace legacy file server technologies.
I'd rate the solution nine out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
The premier file sharing solution for access from anywhere.
What do you like best about the product?
One of the standout features of FileCloud is its robust security measures, encompassing data encryption and protection against ransomware attacks.
It also shows a realtime reports on one click.
What do you dislike about the product?
The setup process can be time-consuming, which might lead to occasional frustrations. Additionally, there are occasional glitches in the platform that can disrupt workflows and hinder productivity.
What problems is the product solving and how is that benefiting you?
features for data governance, leak prevention, retention policies, and digital rights management.FileCloud provides unlimited cloud storage, seamless app integration, limitless file sharing, sophisticated backup options, and selective synchronization.
Excellent
What do you like best about the product?
Among the nicest things about FileCloud are its strong security features, which include data encryption and ransomware evasion. Because of the way it works, it can be easily customized to meet specific company needs, and the user-friendly design ensures acceptability and ease of use. With flexible deployment options and prompt customer assistance, FileCloud offers an entire solution for file-sharing and working together needs.
What do you dislike about the product?
Some users feel that further training may be necessary for FileCloud's advanced functionalities. Furthermore, price plans could be somewhat more expensive than those of some competitor. While some offer free services, they are poorly secure.
What problems is the product solving and how is that benefiting you?
To help protect sensitive information from hackers and unauthorized access, FileCloud offers robust security features like threat detection, access limits, and encryption.
Effective teamwork is made possible by FileCloud, which provides a centralized platform for file sharing, access, and editing. This promotes teamwork, speeds up project delivery, and improves workflow efficiency, all of which enhance efficiency and produce better results.
FileCloud customers can view their files remotely from any location at any time using any internet-connected device. Employees can now work remotely and on flexible schedules, which enables them to continue being productive even when they're not in the office.
File cloud review
What do you like best about the product?
Used for file sharing
it can integrate with website has secure login(SSL)
easy to use
What do you dislike about the product?
Pricing option can be directly available in website instead of contacting the team. it will be helpful for small business owner
What problems is the product solving and how is that benefiting you?
Easy to use and easy for collaboration
Very helpful and easy file sharing method using filecloud
What do you like best about the product?
The most thing I like about this is privacy and unlimited storage capacity the backup function is very helpful for disaster management.
It provides top notch customisation
What do you dislike about the product?
The UI could be more user friendly.
During media backup application unexpectedly exit.
Cannot connect to all of servers.
The app constantly crashes.
Sometimes it does not work offline
What problems is the product solving and how is that benefiting you?
The backup is functional is really helpful.
It makes file sharing more easy and convenient.
The files are very organised
Great for uploading and storing and great features
What do you like best about the product?
user friendly,great service for remote work,two factor identification keeps you secure,very easy to use and with lots of options and lots of security features to keep you safe
What do you dislike about the product?
Cost is a huge pain,k but worth it. Has some errors it randomly throws at users and takes a little longer than most to upload,k the licensing renewal, i think a one-time license is better
What problems is the product solving and how is that benefiting you?
they seemed to have fixed the drop out issue,k for awhile iwas getting booted out,k and had to make sure i had saved my work,k this issue seem to have been corrected in 2023
Seamless
What do you like best about the product?
The whole experience from first contact to setup was seamleass.
What do you dislike about the product?
If you choose on-prem installation, support is a little more hands off for Filecloud. There is a lot of documentation.
What problems is the product solving and how is that benefiting you?
Data Governance and confidence that our data is safe.
Great tool for handling files
What do you like best about the product?
This is great tool I have encountered in my career for handling files with top most security. It provides security to all our files we are sharing, also have administrative feature so that we can handle our files with as we want. I have personally used it for sending resumes, excel sheets, reports and found be to be useful for keeping it. We can also password protect our files with FileCloud
What do you dislike about the product?
I would say this is very handy and quite easy tool to use. Anyone can use it comfortably. I didn't find any thing which would make me feel that i disliked it. So far it's a great tool
What problems is the product solving and how is that benefiting you?
We were sharing files, encrypting it, keeping files in secured locations. So far it is a great tool for securing our documents. FileCloud has a feature of making everything in our hand also, it provides us administrative functionality where we can make the most use of it.
Excellent file management tool for businesses of all sizes.
What do you like best about the product?
With FileCloud, you may access the same features as a file server without actually owning one. Additionally, security is built in, so you won't have to worry about your data being lost or stolen. I appreciate that they also provide an internal solution for individuals who have a physical server.
What do you dislike about the product?
The one drawback we've seen is that some software, like Access, store a local file on a user's computer, which prevents data from immediately syncing. If your business is highly particular about access rights, creating file owners and groups may become confusing. Another drawback is that you cannot prevent a user from using the web portal
What problems is the product solving and how is that benefiting you?
we were utilizing numerous record share stages that expected numerous singular records with independent capacity expenses. Not in the least did this cause an issue to the extent that consistency goes, yet it likewise made it hard to find which records were where and there was certainly not a focal area to deal with all documents. FileCloud empowers us to do this under one stage in one dashboard.