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FileCloud

FileCloud

Reviews from AWS customer

15 AWS reviews

External reviews

174 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    D Cs

Centralized control has strengthened data governance and simplified secure collaboration

  • April 26, 2026
  • Review from a verified AWS customer

What is our primary use case?

Our primary use case for FileCloud has been secure enterprise file sync and share, replacing VPNs, cloud drives like Dropbox, and email attachments.

How has it helped my organization?

FileCloud has fundamentally changed our data governance posture. Before, we had sensitive files scattered across personal Dropbox accounts and even unencrypted network drives. We had very little visibility into who had access to what. After rolling out FileCloud, we have a centralized control point with audit trails and proper access management structure in place.

Within about three months of deployment, we also significantly accelerated our onboarding, and new team members can be set up with the right file access in minutes rather than having to submit IT tickets and wait.

What is most valuable?

The best features FileCloud offers are three things that stand out. First is the granular permission control. Being able to set access at the subfolder level and with expiration dates and download time limits on share links gives us very fine-tuned control. Second is the built-in ransomware protection with AES-256 encryption at rest and TLS end-to-end. That gave our security team a lot of peace of mind. Third is the on-premises deployment option. We have sensitive data that absolutely cannot leave our private cloud, and FileCloud gives us that self-hosted flexibility without sacrificing features.

The granular permissions in FileCloud have changed how our project managers work. Previously, they had to involve IT every time they needed to set up access for a new vendor or client. Now, they can manage it themselves through a simple portal with proper access curation controls. IT still has full visibility through the audit logs. We estimate that we dropped IT support tickets related to file access by around 35%. The encryption and ransomware detection gave our CISO enough confidence to move forward with a broader adoption across the department.

One of the things that deserves more attention is FileCloud's multi-tenancy support. We have to manage the software instances for different business units, and being able to run that from a single FileCloud deployment rather than spinning up separate servers is a huge operational win. The custom branding capability also matters more than you would think. When we share a portal with a client and it looks like our product and not a third-party tool, it reinforces trust and compliance. This has been genuinely useful for GDPR and HIPAA requirements, not just a checkbox.

What needs improvement?

The initial configuration and the learning curve can be a little heavy with FileCloud. FileCloud is a very powerful application, but it also means that there is a lot to configure, and some of the advanced security settings, automation setup, and LDAP integration can feel quite dense if you are not coming in with prior experience. More guided setup wizards and configuration wizards for commonly deployed scenarios would be beneficial and would considerably help new customers.

The documentation has gotten better over time, but there are still some gaps, particularly around API integration and some of these less-common deployment configurations. I have occasionally had to piece information together from the knowledge base, community posts, and support tickets. More unified, searchable developer documentation and more code examples would go a long way. The debug log output could also be more user-friendly and readable.

For how long have I used the solution?

I have been using FileCloud for about half a year.

What do I think about the stability of the solution?

FileCloud has been remarkably stable.

What do I think about the scalability of the solution?

The scalability of FileCloud has been solid. We have grown from around 200 users to over 600 users on the same FileCloud instance. We are using ServerLink with an S3 connector to the storage layer, and performance has been solid with larger syncs running in parallel from multiple sites. We have started to explore this capability further. We are opening a new regional office, and ServerLink's architecture with the client and geographically distributed approach will support this expansion.

How are customer service and support?

Support for FileCloud is genuinely good.

Which solution did I use previously and why did I switch?

We previously used a mix of file sharing over VPN and consumer-grade tools like Dropbox.

How was the initial setup?

Pricing was one of the more pleasant surprises compared to the alternatives. FileCloud's per-user pricing is predictable and competitive, especially given the features included in the standard package. The setup process was more involved than a SaaS plug-and-play solution, which is expected with self-hosted deployments, but the installation documentation was sufficient to get us running within a couple of days. The vendor was responsive during onboarding, which helped resolve a few configuration questions quickly.

What about the implementation team?

We are a standard licensing customer. There is no special partnership with a reseller, and we have had a few interactions with their team around roadmap discussions. Those interactions have been professional, which I genuinely appreciate.

What was our ROI?

From an ROI perspective, we have seen returns on multiple dimensions. The reduction of overhead from eliminated VPN dependency and through file access combined with the drop in compliance preparation time translates to tangible cost savings. The annual savings across IT time, infrastructure, and productivity gains are somewhere in the range of $60,000 to $80,000 for our team size. We recovered the license and implementation cost within the first year, which is a strong ROI story.

What's my experience with pricing, setup cost, and licensing?

I purchased FileCloud through the AWS Marketplace.

Which other solutions did I evaluate?

We seriously evaluated SharePoint and Nextcloud before choosing FileCloud.

What other advice do I have?

I advise you to invest the time upfront in planning when looking into using FileCloud. FileCloud is a well-built and very good platform that delivers real value, particularly for organizations that need data control and compliance. It is not the simplest thing to use, but the control with the tool is genuinely good, and it is a recommendable product. I have given this review a rating of 8 out of 10.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Mihir Raval

Centralized file governance has improved secure collaboration and now streamlines remote work

  • April 26, 2026
  • Review from a verified AWS customer

What is our primary use case?

Our main use case for FileCloud is secure internal and external file sharing for distributed teams, especially for large files and client-facing collaboration. We need something that lets employees access files remotely as a cloud drive while IT maintains tight control over permissions, retention, and auditability. FileCloud fits well because it handles both internal team workflows and secure external sharing needs in one place, giving us centralized file access instead of juggling shared drives, email attachments, and unmanaged consumer tools.

What is most valuable?

Beyond basic file sharing, I also use FileCloud for policy-based access, audit trails, and light workflow automation in my day-to-day work. The full-text search is useful for quickly locating documents across team shares, and the file versioning helps tremendously with accidental overwrites. We also use it with SSO and MFA, which makes rollout easier because users can access FileCloud with their existing credentials. That combination makes adoption smoother and reduces friction for both IT and end-users.

The best features FileCloud offers in my experience are granular sharing permissions, strong audit logging, and flexible deployment. The ability to set public, private, password-protected, and time-limited shares gives us much better control than standard file shares ever did. Audit trails are especially valuable because we can clearly track who accessed what, when, and from where. Additionally, FileCloud's support for self-hosted and hybrid deployments gives us flexibility that many SaaS-only tools do not have.

What needs improvement?

The biggest area for improvement in FileCloud is the admin experience around troubleshooting and observability. Core functionality is strong, but when something breaks, especially in sync edge cases or client behavior, the root cause analysis can take longer than ideal. FileCloud provides logs, but they are not always as intuitive or correlated as preferred. It is manageable, just not as streamlined as some newer platforms.

I would also appreciate clearer documentation for advanced configuration and troubleshooting paths in FileCloud. Setup documentation is generally adequate, but edge cases and operational issues sometimes require excessive trial and error. Several improved runbooks around sync diagnostics, permission inheritance, and upgrade planning would save considerable admin time. Even modest improvements in these areas would make FileCloud easier to operate at scale.

For how long have I used the solution?

I have been using FileCloud for a little over two years.

What do I think about the stability of the solution?

FileCloud's stability is solid overall. Once it is configured and policies are established, FileCloud is dependable and does not require constant attention. I experience occasional sync or client-side issues, but nothing that affects confidence in the platform. From a reliability standpoint, it has performed well.

What do I think about the scalability of the solution?

FileCloud's scalability is one of the stronger aspects of the platform. It handles growth in users, shared data, and external collaboration without requiring us to rethink the architecture early on. Performance remains predictable as usage increases, and we do not encounter major scaling pains in normal enterprise usage. That makes it easier to expand adoption across teams.

How are customer service and support?

Customer support with FileCloud is generally good, especially for standard issues and implementation questions. Response times are acceptable, and support usually gets us to resolution. Though complex issues sometimes take longer than ideal, I would say support is competent but not always fast for deeper technical troubleshooting. For most enterprise needs, support is reliable enough.

Which solution did I use previously and why did I switch?

Before FileCloud, we used a combination of traditional network shares, VPN access, and a few unmanaged file sharing workarounds. That setup technically worked, but it was cumbersome, difficult to audit, and frustrating for remote teams. We switched because we needed something more secure, more user-friendly, and much easier to govern centrally. FileCloud provides that without forcing a full storage redesign.

How was the initial setup?

My experience with pricing, setup cost, and licensing for FileCloud is that pricing is reasonable from an enterprise perspective, though it definitely makes more sense at a team or departmental scale than for very small deployments. Setup is fairly straightforward overall, especially once identity and storage decisions are settled. Initial rollout takes a couple of weeks, including testing, policy tuning, and user onboarding. The setup itself is not difficult; most of the work involves getting governance and permissions correct.

Which other solutions did I evaluate?

Before choosing FileCloud, I evaluated a few alternatives, mainly Nextcloud, Ignite, and Microsoft OneDrive. Nextcloud is flexible but feels heavier operationally for our use case. Ignite is polished but less attractive from a control and deployment standpoint. Microsoft is strong, especially if you are already deeply invested in that ecosystem, but FileCloud gives us more flexibility around deployment and data control. That flexibility was the deciding factor for us.

What other advice do I have?

My day-to-day experience with FileCloud has centered on administration, user policy controls, and integrating it with our identity stack. What stood out quickly was that it provided the usability of a modern file sharing platform without forcing us to give up control of where our data lived.

The features in FileCloud help my team primarily by reducing operational overhead and risk. IT spends less time manually provisioning access to shared folders and business users stop relying on one-off file transfers and workarounds. Audit logs also make compliance reporting much easier since we can pull clear access records instead of piecing them together manually. Overall, it gives the business more autonomy while still keeping governance centralized.

FileCloud positively impacts my organization by giving us a much cleaner balance between usability and control. End-users get something that feels modern and easier to use than traditional file shares, while IT gets better visibility and policy enforcement. It also reduces shadow IT considerably because teams no longer have much reason to use unmanaged consumer sharing tools. That alone improves our security posture more than most standalone controls we had added previously.

In terms of metrics, I can share that we see measurable gains within the first two quarters. Internal file access and sharing-related support tickets drop by around twenty-eight percent. Onboarding access requests are down approximately thirty percent, and external document turnaround improves by roughly thirty-five percent. We also reduce dependency on legacy VPN-based file access enough to cut related admin overhead by around twenty percent. Taken together, it saves both time and considerable operational friction.

We deploy FileCloud in a hybrid model. Primary control and policy management stay in our environment while some storage and external access workflows are cloud-aligned. That gives us the governance we need without making remote access painful for users. It was a good middle ground between control and convenience.

We do not purchase FileCloud through AWS Marketplace.

My advice for others looking into FileCloud is to spend time upfront on governance, not just deployment. FileCloud works best when you are clear on folder structure, sharing policies, and retention and external access rules before rollout. If you treat it as just a file server replacement, you will miss much of the value. If you treat it as a governed collaboration platform, it will perform much better.

Overall, FileCloud is a strong fit for what we need. It gives us better control, better user experience, and much stronger governance than the legacy approach we are replacing. It is especially strong for organizations that care about data resiliency, deployment flexibility, and auditability. For that use case, it delivers real value. I would rate FileCloud an eight out of ten as it is a strong platform with very good security, deployment flexibility, and file governance controls, especially for organizations that care about data ownership. The troubleshooting experience and some licensing complexity hold it back somewhat, but it solves the core enterprise file sharing problem well for the right use cases, making it a very solid choice.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Rishabh Singh

Secure file collaboration has protected sensitive assets and streamlines our project workflows

  • April 26, 2026
  • Review from a verified AWS customer

What is our primary use case?

My team and I utilize FileCloud mainly for managing and sharing project-related files securely within the team and with business stakeholders. Our recent project was for a specific e-commerce site where we were working with sensitive client data and internal assets. The assets include images, customer feedback, and videos such as testimonies from customers, which are highly secure and we do not want to make them public. FileCloud helps us keep everything centralized and organized with proper access control.

What is most valuable?

FileCloud is very useful for collaboration and file sharing with permissions, allowing me to share a specific file with limited access, such as read-only or write-only access, or both with a specific set of users. For junior developers, I would give them read-only access, while for senior business administrators and clients, I would give them read-write access. FileCloud maintains version control, so it is visible what changes have been made and who made those changes, enabling us to track details and data in real time.

The most important feature is security for sharing sensitive client data and internal assets based on appropriate access given to specific users. FileCloud is a collaborative cloud solution where we can keep our internal assets secure and maintain a version history of them. It is a more secure alternative to public sharing tools, providing both security and maintainability.

When we initially start implementing a project, certain sets of assets and details are provided to us, and we start our blueprint and development based on that. Later on, during feature enhancements after the MVP, if certain files are changed or updated, such as designs, we are aware of what is for the next phase, which is the second version of a specific asset. This helps us keep track of what changes we made earlier and what changes are now updated, and we can always refer back to the old data, making it a great tool.

Features include secure file sharing, detailed access control, and data governance. FileCloud also offers an option for on-premise deployment, which is a big advantage for us. For some projects, we utilize the on-premise deployment, while for other data that can be stored in a cloud network, we utilize that as well. This flexibility is a great feature that FileCloud provides.

FileCloud has given great benefits in terms of fostering a collaborative environment and sharing data while maintaining the integrity and security of the data. We are confident that whatever data and items are being shared are highly secure and safe.

FileCloud has helped us significantly in terms of reducing errors and improving our development flow. We now have a common source for assets and documentation shared across the team depending on the access level needed. All different team members are on the same page at the same time, which makes it error-proof for the future, so we do not encounter many errors in the actual implementation phase.

Security is one of the strongest aspects of FileCloud. It offers end-to-end encryption, meaning data is protected both in the system and while in transit. Features such as two-factor authentication and single sign-on make it an amazing tool. We utilize it to give specific access types to specific users; for instance, junior developers have just read-only access, which prevents files from being corrupted or overwritten. It has audit logs and activity tracking to show who has made changes to what files, making it an excellent feature.

FileCloud has significantly helped in organizing our data. We do not have to worry about compliance or regulations such as HIPAA since that is handled by FileCloud itself. It acts as a central repository for all our assets and organizational details, making it a single source of truth for our data. Its features are rich and have helped us significantly. FileCloud has zero downtime and is always available, and the security level provided is amazing.

What needs improvement?

The user interface could be more modern and intuitive, as other alternative options have a better-looking UI. The initial setup and configuration can also be overwhelming for a new user who has never worked on FileCloud.

FileCloud can enhance the UI/UX of the main page, and the initial setup and configuration could be more detailed in the documentation so that it is not overwhelming for a newcomer. Overall, in terms of performance, FileCloud is already good enough, but for smaller teams, it can be a bit complex for the initial setup.

A better user experience would make FileCloud more accessible for smaller teams.

For how long have I used the solution?

I have been using FileCloud for two years.

What do I think about the stability of the solution?

We have not faced any downtime with FileCloud. It is highly scalable and maintainable for us, and we have been utilizing it for quite some time.

FileCloud is very stable and highly scalable. It can handle large sets of information and data without issues. It is available with very little downtime.

What do I think about the scalability of the solution?

FileCloud is highly scalable, even with large sets of resources and documentation, such as videos and audio files. It remains available and does not exhibit lagging as it grows; it works very smoothly and quickly.

How are customer service and support?

The customer support is amazing. The team is very active in providing initial guidance and setup assistance. If we encounter any issues and reach out to the customer team, they are highly responsive, quickly addressing any questions or queries.

Which solution did I use previously and why did I switch?

We have actually used OneDrive for Microsoft and switched from OneDrive because we found it slower. FileCloud is highly accessible and really fast, even with large chunks of data. Unlike OneDrive, which is mostly cloud-based, FileCloud also has on-premises deployment features. We have utilized the on-premises deployment for certain products as well. FileCloud provides better advanced access control and compliance features, which are critical for enterprises handling sensitive information. As we are a product company, maintaining the security and integrity of the data and information we store is paramount. We preferred FileCloud over OneDrive.

How was the initial setup?

The documentation is quite good, but I would say it is a bit overwhelming for a new user to initially set up everything because of the huge collection of resources. FileCloud offers quite detailed documentation otherwise.

What's my experience with pricing, setup cost, and licensing?

As a large-scale organization, the pricing was fine, and the licensing process was smooth. We connected with the sales team, and they were very diligent and helpful, guiding us throughout the process of procuring and helping us with the initial setup.

Which other solutions did I evaluate?

We had already been using OneDrive, and we analyzed Google Drive as well, but did not prefer Google Drive when comparing it with FileCloud. The set of features and security measures it offers, as well as its compliance guidelines, make FileCloud a better fit for organizations needing stricter security and customization. This was our use case, so we preferred FileCloud over Google Drive.

What other advice do I have?

Overall, FileCloud is a strong solution for organizations that need secure file sharing and access control over data, especially in enterprise organizations. FileCloud is a great choice to utilize if you want security, centralized access, specific access control, and compliance guidance. I would rate this product an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Hussain Gagan

Secure hybrid sharing has empowered controlled collaboration and improved data governance

  • April 17, 2026
  • Review from a verified AWS customer

What is our primary use case?

Our main use case with FileCloud has been secure enterprise file sharing and collaboration across teams. We use it to manage internal documents, share files with external clients, and maintain strict access controls.

In one project, we built a client document portal where users could upload and access sensitive files. Using FileCloud, we implemented role-based access and expiry links, which reduced unauthorized access incidents by almost 40%.

We also used FileCloud for syncing large files across distributed teams and for endpoint backups. It worked well for remote teams since people could access files from any device without needing a VPN.

What is most valuable?

One of the best features FileCloud offers is its hybrid deployment. You can run it on-premises, in the cloud, or both, depending on your compliance needs. It also offers strong data governance and encryption, which is critical for enterprise use.

FileCloud's data governance and encryption feature made a significant difference for us. When we were working with a large financial client, we had to ensure that all sensitive documents were not only encrypted but also accessed and shared in a highly controlled manner.

I really appreciate the granular sharing controls, such as password-protected links, download limits, and expiration dates. It also supports audit logs and activity tracking, which is excellent for monitoring file usage.

FileCloud has improved collaboration between our internal teams and external clients without compromising security. Teams have become more confident sharing sensitive data, which sped up our workflows.

What needs improvement?

I think the user interface could be more modern and intuitive, especially for non-technical users. Sometimes, onboarding new users requires training.

Documentation is decent but could be more developer-friendly, especially around API integrations. Debugging permission-related issues can sometimes be time-consuming.

For how long have I used the solution?

I have been using FileCloud for around one to two years, mainly for secure file sharing and internal document management. It came into play when we needed more control over data compared to tools such as Google Drive or Dropbox.

What do I think about the stability of the solution?

FileCloud has been quite stable overall. We have had only a few downtime issues, even with large file operations and multiple users.

What do I think about the scalability of the solution?

Scalability is quite strong in my opinion. You can scale storage and users easily, especially with hybrid or cloud setups. It handled growing team sizes without performance issues.

How are customer service and support?

Support has been responsive in most cases whenever I have interacted, especially for enterprise plans. Documentation and community support also helped resolve issues quickly.

Which solution did I use previously and why did I switch?

We were using Google Drive and Dropbox earlier but switched because we needed more control over data and compliance.

How was the initial setup?

Setup was a bit complex initially for on-premises, but cloud setup was straightforward.

What was our ROI?

The return on investment has been solid: better data control, reduced SaaS costs, and improved productivity. Overall efficiency improved by around 20%.

Which other solutions did I evaluate?

We evaluated solutions such as OwnCloud, Box, and Dropbox Business. FileCloud stood out due to its hybrid deployment and security features.

What other advice do I have?

FileCloud is very strong in security and flexibility, but user experience and developer experience could be better. We use a hybrid model where some data is on-premises for compliance and some in the cloud for accessibility.

We reduced dependencies on multiple tools and saved around 20% in our overall SaaS costs. Also, file access and sharing workflows became about 25% to 30% faster.

If your organization deals with sensitive data, FileCloud is a great option. Plan your deployment strategy early, such as on-premises, cloud, or hybrid.

FileCloud is a solid, enterprise-grade solution for secure file sharing and collaboration. It gives you the control of on-premises with the flexibility of cloud, which is a significant advantage. I would rate FileCloud 9 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    HarshalJethwa

Remote storage has improved how I organize files and share data with colleagues

  • April 06, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for FileCloud is storing my data as a storage solution. I used FileCloud for storing my personal files, data, photos, and other things similar to how I would use Google Drive.

What is most valuable?

I organize my files in FileCloud using the creation of folders, structures, and permissions. In my opinion, the best features FileCloud offers are more storage, a good UI interface, a good way to organize files, folder structure, and permissions.

When I mention the UI interface and organizing files, I find that it is not that great. It is the same as other providers such as Google Drive and OneDrive, but it is a good UI. FileCloud has not positively impacted my organization's efficiency. It does provide storage where we can store our data.

Having that storage in FileCloud has helped my workflow by allowing me to store data on a file share other than storing it in our local storage. We can also share it with other colleagues. In that way, it functions as a shared storage.

What needs improvement?

FileCloud can be improved by making some integrations with other things and integration with local storage.

For how long have I used the solution?

I have been using FileCloud for the past 11 or 12 months.

What do I think about the stability of the solution?

FileCloud is stable for my needs, but it can be improved.

What do I think about the scalability of the solution?

FileCloud's scalability has met my needs as my data grows, and I have not faced any trouble.

How are customer service and support?

I have not had much experience with FileCloud's customer support because we have not needed to reach out to them yet.

Which solution did I use previously and why did I switch?

We were using only our local storage before switching to FileCloud.

How was the initial setup?

FileCloud is deployed in our organization on our public cloud. We use AWS as our cloud provider for FileCloud. We have not purchased FileCloud through the AWS Marketplace. We have set it up on our AWS instance.

What was our ROI?

I am not the right person to share details about the return on investment so far because we are still exploring the pricing models and other things.

What's my experience with pricing, setup cost, and licensing?

We are currently exploring the pricing models of FileCloud, including setup costs and licensing. In those pricing models, we are looking at both costs and features.

What other advice do I have?

My advice for others looking into using FileCloud is that you can use it for remote storage. It is good and better than other providers. I gave FileCloud a review rating of 8.


    Harry Jude

Secure file sharing has boosted remote teamwork and improved data access for our clients

  • March 05, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for FileCloud is securely sharing data, as one of the primary uses of FileCloud in my organization is securely sharing data with both internal and external clients. This has made it very useful, particularly for remote team members and to facilitate effective collaboration. It is an efficient solution for storing and accessing files in a central location, thereby improving productivity and efficiency.

A specific example of how I have used FileCloud to securely share data with a client or my remote team is that it provides a branded file storage solution that allows us to safely upload and save personal and office data securely. Additionally, FileCloud has been a beneficial tool for document management in our business because it enables our stakeholders to send large documents via email links very easily.

What is most valuable?

FileCloud is a strong and adaptable file sharing and collaboration tool.

The best features FileCloud offers include top-notch security features such as two-factor authentication and data encryption, which ensure the security of our files and data. It also ensures the web interface is very easy to use and user-friendly, and it provides a very intuitive and user-friendly mobile application.

The security features and user-friendly interface have positively impacted my day-to-day work because the mobile app has been very helpful as we can work on the go. We can share files and collaborate on the go seamlessly and intuitively. When it comes to security factors such as two-factor authentication, it has been a great addition to security because we are able to safeguard our files and data, resulting in no notable data breaches. The intuitive web interface makes it easy to use, even for non-technical users.

FileCloud has positively impacted my organization by increasing the security of files and data from 40% to 55%. We have been able to collaborate seamlessly, even when working remotely with our stakeholders, clients, and customers. We have also been able to be more productive because we can share files, data, and other documents and collaborate on projects easily.

What needs improvement?

I would suggest that the cost could be reduced to give smaller organizations a chance to afford this tool.

When dealing with large data sets, I have noticed that FileCloud is sometimes a bit slow, which is an area where improvement is needed.

For how long have I used the solution?

I have been using FileCloud for the past five years and several months.

What do I think about the stability of the solution?

FileCloud is stable, as I have not experienced any lagging or downtime.

What do I think about the scalability of the solution?

FileCloud's scalability is very good because it can handle my organization's growth.

How are customer service and support?

The customer support is very proactive, responsive, and solution-oriented.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

I previously used Dropbox before switching to FileCloud.

The specific reason we switched from Dropbox to FileCloud is that FileCloud is much more cost-effective compared to Dropbox. Additionally, some of the features of Dropbox are more complex compared to FileCloud. With FileCloud, anyone can use it with minimal supervision. FileCloud also offers the flexibility to host everything on our own server, which is the flexibility we needed.

What was our ROI?

I have seen a return on investment, as our team members have been more productive in accessing the data they need at any time and anywhere, as long as they are connected to the internet. Collaboration has also improved, and the security posture in my organization has increased.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing is that the price is relatively competitive and affordable. However, as I mentioned, the price could be reduced for smaller organizations to afford this tool.

Which other solutions did I evaluate?

Before choosing FileCloud, I evaluated OneDrive as an option.

What other advice do I have?

FileCloud has been a very positive experience overall.

I love the integration plugin for Outlook and Office applications, as it makes it easy to share files.

My advice to others looking into using FileCloud is that it is a flexible tool that allows a company to host everything on their own servers and have full administrative access to everything they need. It is also very cost-effective, easy to use, and facilitates easy sharing of data and files with strong security features to prevent any data breaches. Therefore, it is a highly recommendable tool.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Ellie Mae

Secure collaboration has transformed remote work and now protects sensitive data across devices

  • March 04, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for FileCloud is that I love it because it's a very secure content collaboration platform that provides compliance, data governance, data leak protection, data retention, and digital rights management capability. I also love the workflow automation and granular control of content sharing across enterprise platforms, which is fully integrated into the complete CCP stack. It also offers file sharing, synchronization, and mobile access capability on public, private, and hybrid clouds, which makes the deployment very flexible.

What is most valuable?

Recently, I implemented FileCloud to host our data externally using HTTPS instead of placing our data on a third-party cloud solution or using VPN technologies. It's being used by our entire department to access the data on our file server of our organization. With a lot of our staff members working remotely and on the move, this solution helps our staff members access their data on our secured central servers without having to use VPN technologies.

I love it because we can access our internal file server data from anywhere on the planet as long as we're connected to an internet connection. I also love it because we are able to use the mobile application, which is a very robust and intuitive application.

Some of the best features that FileCloud offers include an intuitive mobile application. The user interface is very easy to customize and user-friendly. File synchronization, storage, and archiving are very easy. Document management is great. Content search and retrieval are great. Enterprise content collaboration is on point, together with the security and risk management and information governance.

FileCloud stands out especially because it provides secure data storage and real-time synchronization capabilities. We can easily synchronize files across devices, manage document versions, and access files on the go through the mobile app.

I also love it because it provides enterprise-grade security features such as two-factor authentication and other features which ensure the security of our data and files is top-notch.

FileCloud has positively impacted our organization as this tool has been very easy to use. Therefore, regarding any technical survey, personnel can use it. It has a very intuitive and user-friendly interface, which makes the learning curve very smooth. It also provides enterprise-grade security features like two-factor authentication, which ensures our data security and file data has really improved from fifty to seventy-five percent. We've been able to collaborate on files, especially because of the secure sharing of data with both external and internal customers and clients. It has made it very useful for remote workers and facilitates effective collaboration.

What needs improvement?

FileCloud has been a beneficial tool for document management in our business, enabling us to send large documents via email with ease. However, one area that it should improve is that the updates need to be more constant, especially to the file drive. Additionally, customer support should always be responsive and proactive twenty-four seven. Sometimes they are not that responsive.

For how long have I used the solution?

I have been using FileCloud for the past four years and a few months.

What do I think about the stability of the solution?

FileCloud is very stable as I have not experienced any downtime or lagging.

What do I think about the scalability of the solution?

FileCloud's scalability is highly scalable as it can handle large and small files seamlessly.

How are customer service and support?

The customer support is sometimes very responsive, but at times they are not so responsive.

Which solution did I use previously and why did I switch?

Previously, I had been using OneDrive before switching to FileCloud.

I decided to switch from OneDrive to FileCloud because OneDrive did not perform well when it came to sharing large files. Additionally, the cost was a bit higher.

How was the initial setup?

I purchased FileCloud through the AWS Marketplace.

What was our ROI?

I have seen a return on investment as the security posture for both our data and files has really increased or improved. Collaboration, especially remote collaboration through file sharing and data sharing, has greatly increased and been enhanced.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing was that the price was cost-effective and it's an affordable tool.

Which other solutions did I evaluate?

Before choosing FileCloud, I evaluated other options, specifically Box.

What other advice do I have?

My advice for others looking into using FileCloud is that it is a very secure tool that will take care of your data and file security. It's a great tool to collaborate, especially on data sharing and file sharing. It has an intuitive mobile app that you can use on the go, hence promoting remote collaboration. It's a recommendable tool.

You can access your data anytime, anywhere, as long as you are connected to the internet. I would rate this product an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Peter Norvig

Centralized cloud sharing has boosted secure collaboration and flexible remote document access

  • March 03, 2026
  • Review from a verified AWS customer

What is our primary use case?

FileCloud serves as my main file sharing and synchronizing solution because it is one of the most robust options available. The interface is very intuitive and user-friendly, which makes uploading, sharing, and collaborating on files straightforward.

I particularly appreciate the advanced security features, including two-factor authentication, data encryption, and access controls that provide confidence regarding file security.

In my day-to-day work, FileCloud functions as a central location where my organization stores all company shared documents and personal work documents. It serves as our cloud storage solution, enabling us to access our company files from anywhere.

What is most valuable?

FileCloud offers several best features, including an easy-to-use web GUI, simple administration, and a very intuitive mobile app. It provides a wide range of integrations, advanced security features, and a robust file solution.

The features I find myself using and relying on most in my daily work are the robust file sharing and synchronizing capabilities. I also depend on the intuitive user-friendly interface, which makes uploading, sharing, and collaborating on files effortless.

Additionally, I value the advanced security features such as two-factor authentication, data encryption, and access controls that provide peace of mind regarding file security. The seamless integrations FileCloud offers with tools such as Microsoft Office, Google Drive, and Outlook are also invaluable.

FileCloud has positively impacted my organization by enabling us to share files easily and safely while allowing us to manage our cloud shares according to our needs.

What needs improvement?

The requirement to uninstall and reinstall after every other update is time-consuming and should be addressed.

FileCloud could be improved by providing easier access to set up drive mount on a Mac without requiring other applications to make it function equivalently to Fuse.

Uninstalling and reinstalling have been necessary to fix most issues, and this process is time-consuming. Additionally, updates need to be more apparent to FileCloud Drive.

For how long have I used the solution?

I have been using FileCloud for six years and several months.

What do I think about the stability of the solution?

FileCloud is stable and performs very reliably.

What do I think about the scalability of the solution?

Regarding FileCloud's scalability, it is highly scalable because FileCloud can handle all types of files ranging from small to large.

How are customer service and support?

FileCloud's customer support is very responsive and helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Prior to using FileCloud, my organization was using OneDrive.

I decided to switch from OneDrive to FileCloud because FileCloud offers advantages over all the cloud products I have used. It is more cost-effective, fast, and reliable. The security is unparalleled compared to other alternatives, and it is very easy to use, allowing us to access our server and retrieve our files with ease.

What was our ROI?

I have seen a return on investment as FileCloud has allowed us to share our files easily and enhance collaboration. It has boosted our security posture in my organization, providing us with peace of mind and ensuring our data is safely stored in the cloud. It has also enabled us to manage our cloud shares according to our needs.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing has been very positive. FileCloud is a very cost-effective and affordable tool.

Which other solutions did I evaluate?

Before choosing FileCloud, I evaluated other options such as Dropbox and Box.

What other advice do I have?

FileCloud allows my company to host everything on our own servers and have fully administrative access to everything we need.

FileCloud's flexibility has enhanced my team's workflow by allowing our staff members to be more productive in accessing the data they need at any time from anywhere in the world, provided they are connected to the internet.

My advice to others considering FileCloud is that it allows a company to host everything on their own servers and have full administrative access to everything they need. It is an excellent tool if you want to utilize a cloud storage system that is cost-effective, provides easy access to your files, and enables seamless file sharing with colleagues, team members, or clients while enhancing collaboration.

FileCloud is a very secure tool and convenient for sharing files, thereby promoting collaboration. I would rate this product an 8 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Migael Rahul

Secure remote access has simplified file sharing and boosted collaboration across our teams

  • February 25, 2026
  • Review from a verified AWS customer

What is our primary use case?

FileCloud is used by my organization as a central location to store all of our company shared documents as well as our personal work documents. It serves as a cloud storage solution so we can access our company files from anywhere as long as we are connected to the internet.

In my daily work, FileCloud allows my company to host everything on their own servers and have full administrative access to everything they need. If you don't have someone to manage a server or you don't need to have granular admin access, FileCloud would not be appropriate for your usage.

Recently, we implemented FileCloud to host our data securely using HTTPS instead of replacing our data on a third-party cloud solution or using VPN technologies. Our whole organization is now using it to access the data on our file servers.

With many of our staff members working remotely and on the move, this solution helps our staff members access their data on our secured central servers without having to use VPN technologies.

What is most valuable?

FileCloud offers several best features including a web GUI that is easy to use, simple administration, and a very intuitive mobile app. The platform provides good access to internal files and file server data from anywhere with an internet connection, the ability to send emails with expiration dates, password links, and access control, the ability to send attachments that exceed email limits for downloading, and seamless integration with NTFS and Active Directory.

I also appreciate the integration plugin for Outlook and Office applications.

FileCloud has positively impacted our organization by allowing us to share files more easily and securely, manage our cloud shares as we see fit, and enable remote collaboration because we can access data anywhere with an internet connection. It has helped our staff members be more productive in accessing the data they need at any time from anywhere in the world.

Since using FileCloud, we have saved approximately 40% of the time it previously took to access data because we can retrieve information at any time with an internet connection. Remote collaboration has increased between 40% to 55%.

FileCloud has helped our staff members be more productive in accessing the data they need at any time from anywhere in the world, making collaboration much easier. Additionally, the security of our data has greatly improved, and we have saved significant time because we can access our data at any time as long as we have an internet connection.

What needs improvement?

FileCloud can be improved by providing easier access to set up drive mount on a Mac without the use of other applications like Fuse. Updates need to be more apparent to FileCloud drive.

For how long have I used the solution?

I have been using FileCloud for five years.

What do I think about the stability of the solution?

FileCloud is stable, as I have not experienced any crashing or downtime.

What do I think about the scalability of the solution?

FileCloud's scalability is very good because it can handle any size of organization.

How are customer service and support?

The customer support for FileCloud is very proactive and responsive 24/7.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

I previously used OneDrive.

I switched from OneDrive to FileCloud because FileCloud has a significant advantage over all the cloud products I have used, such as OneDrive, Dropbox, and Box. FileCloud allows you to host everything on your own server, so you don't have to rely on Microsoft or any other company to maintain the servers and hope that they don't have large issues that prevent access to your files. As long as you can access your server, you can get into your files easily.

What's my experience with pricing, setup cost, and licensing?

The price can be a little higher for smaller organizations, but for medium to large enterprises, the price is very cost-effective and affordable.

Which other solutions did I evaluate?

Before choosing FileCloud, I evaluated Dropbox as another option.

What other advice do I have?

My advice to others looking into using FileCloud is that it is well-suited for companies that want to utilize a cloud storage system but not use products such as Box or OneDrive. FileCloud allows the company to host everything on their own servers and have full administrative access to everything they need.

My additional thoughts about FileCloud are that it is a perfect tool to access your files at any time, especially through the mobile app where it will promote collaboration and easy use and management of files.

I rated this product an 8 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Oil & Energy

Flexible Deployment with Exceptional Access Control and Audit Reporting

  • February 20, 2026
  • Review provided by G2

What do you like best about the product?
The best thing I like about Filecloud is that it's deployment flexibility; we can host it in our own premises or even in a private cloud. I also like their granular access and control and permission management. Their detailed audit logs and summarising reports are exceptional.
What do you dislike about the product?
Their initial setup was too technical and specifically for on-prem deployment. Advanced configuration for sure needed technical expertise. Mobile version still needs to be polished.
What problems is the product solving and how is that benefiting you?
It helps me in solving the problem of secure internal file collaboration. And also to have controlled external document sharing. It also solves the replacement of unsecured tools like consumer grade cloud storage.