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VM-Series Virtual Next-Generation Firewall (BYOL)

Palo Alto Networks | PAN-OS 10.2.10-h12

Linux/Unix, Other PAN-OS 10.2.10-h12 - 64-bit Amazon Machine Image (AMI)

Reviews from AWS Marketplace

8 AWS reviews

External reviews

41 reviews
from G2

External reviews are not included in the AWS star rating for the product.

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1-star reviews ( Show all reviews )

    Disappointed Customer

AMI Catalog is unreliable

  • January 27, 2025
  • Review verified by AWS Marketplace

Be careful when you build out auto-scaling groups based on an AMI in the catalog and then lo and behold, you find out the hard way (yes, when a scale out occurs but fails) that the AMI you've been using is no longer offered in the catalog. No notification, no warnings. Discovery through failed deployment.


    Mike

Once a mighty company

  • May 20, 2023
  • Review verified by AWS Marketplace

I've been an advocate for using Palo Alto firewalls for over a decade. They were so far ahead of everyone else. The gap has closed quite signficantly, and they still shine when it comes to being a full layer 7 firewall. The problem is that the company has grown too large and the product has tons of bugs, support is non-existent. They hire people off the streets to support them because they have such a large customer base, and these "off the street" people in turn hire people with even less skill than them. It's a crap shoot when deploying PANS these days, as you run into all kinds of issues, and don't even think about opening a case. You will have to invest tons of times to over explain the issue, be fed with useless documents (you can find those yourself), and escalate multiple times, and then if you're lucky, you may find someone that can find a bug , which will almost never get fixed.

1 person found this helpful

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