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234 reviews
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5-star reviews ( Show all reviews )

    Dima Kantargi

VPN connections get streamlined as connectivity requirements are met

  • June 05, 2025
  • Review from a verified AWS customer

What is our primary use case?

For FortiGate Next Generation Firewall (NGFW), I use it primarily to connect with other companies through IPsec VPN. Any other security measures are on AWS itself, not on FortiGate. I'm someone who's familiar with FortiGate from previous jobs, so I use that, but it's how we're using it right now.

The IPsec feature of FortiGate Next Generation Firewall (NGFW) is valuable to our company because we need to connect quickly VPN connections with other companies in our networks, and there are many connections in some cases. We need to keep it as secure as possible, maybe one-way connections or particular ports. FortiGate is the best option, at least that I'm familiar with, that can answer all of that in one product that is mostly easy to use.

In our case, the deployment options of FortiGate Next Generation Firewall (NGFW) are not scalable, but in terms of connectivity to other companies, that's exactly what we needed, and that's exactly what it does perfectly, what is needed.

What is most valuable?

The most valuable feature for our company using FortiGate Next Generation Firewall (NGFW) is the IPsec feature, but actually FortiGate is known for good UTM products such as application filter and web filtering. We don't use it here, but in previous companies I used it on a daily basis.

One of the benefits I've realized from using FortiGate Next Generation Firewall (NGFW) is that it's secure and allows functions such as VPN. You can control Wi-Fi and other things from within, if you have FortiNet devices. It's an easy to use product, yet it allows you all that is needed, or at least all that you can do. Whenever there is a security breach, FortiGate is known to patch it very quickly from what I've seen.

Since FortiGate Next Generation Firewall (NGFW) was implemented, there was a thought in the company about using the VPN that AWS itself provides, but it's far from being as good as FortiGate.

The process can be improved in terms of explaining exactly how the installation should be done step-by-step on AWS, because there are network considerations such as security groups. From what I could find, I didn't do extensive research, but it didn't seem obvious enough in that case.

What needs improvement?

I do not utilize the intrusion prevention and web filtering features of FortiGate Next Generation Firewall (NGFW).

The ability of FortiGate Next Generation Firewall (NGFW) to inspect SSL encrypted traffic is not applicable in the current position, but in previous companies, it was really seamless whenever we used it. It just worked seamlessly.

I don't recall if we use a centralized management console for FortiGate Next Generation Firewall (NGFW) in maintaining oversight across distributed networks.

In my opinion, FortiGate Next Generation Firewall (NGFW) could be better by having specific models for home usage. I'd wish to have a FortiGate in my home, but the licensing isn't something that I want to purchase for home usage.

For how long have I used the solution?

I have been using FortiGate Next Generation Firewall (NGFW) almost since day one at this company, which I have been with for three years and something.

What do I think about the stability of the solution?

I experienced the stability and availability of FortiGate Next Generation Firewall (NGFW) more in the previous company. In terms of stability, mostly it is okay; however, in some cases, there are features, especially the UI, that tend to have issues. In some cases, you need to restart it, but mostly, it's working flawlessly, especially if you have an HA environment, high availability.

What do I think about the scalability of the solution?

In our case, the deployment options of FortiGate Next Generation Firewall (NGFW) are not scalable, but in terms of connectivity to other companies, that's exactly what we needed, and that's exactly what it does perfectly, what is needed.

I'm certain that what it allows us in terms of connections to other companies is a straightforward solution that you don't have to use something else. It's easy to configure a new connection, and it works in a few minutes if everything works fine.

How are customer service and support?

In this company, I may have worked with FortiGate Next Generation Firewall (NGFW) support one time, but in my previous company, I actually worked with them extensively. We had multiple FortiGate devices across multiple offices around the world, and we needed to switch them from one account to another sometimes. So I encountered FortiGate support quite frequently.

I would evaluate the level of support for FortiGate Next Generation Firewall (NGFW) somewhere between seven and eight. My experience might be outdated because lately, I haven't had much experience with that. In some cases, you need to come prepared because the people there work by the book and ask for particular things. If you don't have them, you cannot proceed, but if you know what they need, after some time, it's pretty easy to get support or whatever you need.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I don't have enough information on other products that I can tell the pros and cons of FortiGate Next Generation Firewall (NGFW) versus its competitors.

How was the initial setup?

The setup was already done, but from what I read, we considered putting it in another environment that we have, yet we didn't because we didn't actually need the environment at all.

What was our ROI?

I don't know if my company has seen return on the investment from FortiGate Next Generation Firewall (NGFW), but I'm certain that what it allows us in terms of connections to other companies is a straightforward solution that you don't have to use something else. It's easy to configure a new connection, and it works in a few minutes if everything works fine.

What's my experience with pricing, setup cost, and licensing?

Pricing isn't something applicable for me regarding FortiGate Next Generation Firewall (NGFW) because it was already set up once I came to this company.

Which other solutions did I evaluate?

Since FortiGate Next Generation Firewall (NGFW) was implemented, there was a thought that crossed in the company about using the VPN that AWS itself provides, but it's far from being as good as FortiGate.

What other advice do I have?

I would rate FortiGate Next Generation Firewall (NGFW) as a solution a 10 out of 10. I do love FortiGate.

I give it a 10 because, in my experience, FortiGate Next Generation Firewall (NGFW) is a product that allows you to do many things very easily. If you don't appreciate something about the way it works, you have enough playground to change it to suit your needs.

For someone considering FortiGate Next Generation Firewall (NGFW) for their company, there was a demo online version that they have on their website that is easy to access. You can play with it and see almost all the features in action. That's an easy thing to actually test. Obviously, you cannot connect it to your network and see things live in your case, but it is still a good example of how things work.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    reviewer2123850

Integrated tools enhance network control and security management

  • May 29, 2025
  • Review provided by PeerSpot

What is our primary use case?

We are using Fortinet FortiGate to block or deny malware and to administrate the network to control the traffic inside and outside.

How has it helped my organization?

It has significantly contributed to the effective control and monitoring of the network infrastructure. We could see its benefits immediately after the implementation.

What is most valuable?

It is complemented by other equipment, such as the Fortinet switch, and it is integrated with other tools that help to prevent cyberattacks, including a web filter, IPS, and application control. 

What needs improvement?

The user interface of the Fortinet FortiGate management console could be more intuitive and user-friendly, and the log analysis and reporting features could be enhanced to provide more flexibility and customizable insights.

For how long have I used the solution?

I have had experience with Fortinet FortiGate for one year so far.

What do I think about the stability of the solution?

Fortinet FortiGate is very stable. I would rate its stability a ten out of ten.

What do I think about the scalability of the solution?

It is scalable. I would rate the scalability of Fortinet FortiGate a ten out of ten.

We are a medium-sized organization.

How are customer service and support?

I would rate Fortinet's customer service as very good. They are good because they provide solutions to problems that we encounter and help us make new changes or meet requirements, and they have the ability to work with us to make the changes that we want.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Sophos for web filtering. We now use Fortinet FortiGate for web filtering as well. We switched from Sophos to Fortinet FortiGate because we chose to adopt a Fortinet ecosystem to achieve better centralized control. We wanted to streamline security management while integrating firewalls, switches, endpoint protections, and wireless. 

We used Sophos only for web filtering control applications, but when we switched to Fortinet FortiGate, we achieved better integration with other devices in the security management.

How was the initial setup?

I was involved with the initial setup and deployment of Fortinet FortiGate. It was of medium complexity. It was easy because the tools we were integrating were well-documented, but somewhat difficult due to the learning curve and the need to adapt our legacy system to the new environment.

What about the implementation team?

It took four technical people to deploy Fortinet FortiGate. 

Only two people maintain it; for implementation, we used four people, but to maintain it, it is just two. 

It doesn't require a lot of maintenance. The job roles of those who maintain it include making changes, adjusting web filter configurations, and switching ports. The people who maintain it are network administrators.

What other advice do I have?

I would advise people considering using Fortinet FortiGate to carefully plan the network structure and train the team; Fortinet is powerful, but its full potential comes with understanding the platform. I would recommend starting small, documenting everything, and using its centralized tools to stay secure and efficient.

Overall, I would rate Fortinet FortiGate a ten out of ten.

Which deployment model are you using for this solution?

On-premises


    Hector Aaron Gonzalez

Has protected against emerging security threats with valuable features and reliable support

  • May 22, 2025
  • Review from a verified AWS customer

What is our primary use case?

I have experience with Fortinet solutions.

I have had experience recently with FortiGate as well.

All the basic and important features needed for perimeter solutions to protect branches and headquarters are valuable with the FortiGate Next Generation Firewall (NGFW).

The FortiGate Next Generation Firewall (NGFW) is deployed in a company that is a carrier of telecommunication services, providing solutions to all kinds of companies around the world, especially in Mexico.

It addresses new and emerging security threats in the telecommunications industry, as we recognize that it is a highly effective solution that provides robust protection. That's the reason it was the main product we used to sell for perimeter security.

What is most valuable?

We use FortiGate Next Generation Firewall (NGFW) for the access points and their switches.

All the basic and important features needed for perimeter solutions to protect branches and headquarters are valuable with this solution.

The antivirus, malware, anti-malware, anti-spam, IP VPN connections, and firewall rules bring the most value for me and my clients. 

The segmentation capabilities enhance our security posture because they work effectively combined with the switching solutions, allowing us to easily combine switching with the firewall, as we could segregate the VLANs. They were powerful and appropriate for the solution we needed while supporting all the adequate features we required.

What needs improvement?

I'm not completely sure how Fortinet can improve the FortiGate Next Generation Firewall (NGFW), however, there were situations of availability related to their switching solutions due to box errors. Fixing the bugs in their switching solutions is necessary because I have faced several situations where we lost connectivity because of their firmware.

For how long have I used the solution?

I have almost 12 years of experience with FortiGate Next Generation Firewall (NGFW).

What do I think about the stability of the solution?

Regarding next-generation firewalls, I would give the FortiGate Next Generation Firewall (NGFW) a rating of ten out of ten for stability.

What do I think about the scalability of the solution?

The scalability of the FortiGate Next Generation Firewall (NGFW) is quite good; it is easy to make it scalable.

I would place the scalability between nine and ten on a scale of one to ten.

How are customer service and support?

I would rate Fortinet's support a ten out of ten. They are excellent and very available whenever we needed their help.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used to struggle with Cisco because it didn't have most of the features that Fortinet has, and when comparing with Palo Alto or Check Point, the prices are higher, which is important for solutions needed by mid-sized companies.

What about the implementation team?

Their deployment team is substantial, consisting of between 100 and 150 people.

What was our ROI?

Most clients realize the benefits from deployment immediately. They look for internet availability and the security needed for their endpoints.

What's my experience with pricing, setup cost, and licensing?

Fortinet has good prices compared to other vendors; there were cheaper options, and when we compared Cisco, Fortinet's prices were lower.

What other advice do I have?

I don't remember how I bought the FortiGate Next Generation Firewall (NGFW), so I can't say if it was purchased through AWS Marketplace.

The FortiGate Next Generation Firewall (NGFW) helps with the economic aspect because it effectively protects what we needed with the companies in designing the products and solutions.

I'm not familiar with how the FortiGate Next Generation Firewall (NGFW) utilizes artificial intelligence or if it has AI-driven features to improve threat detection and response, so I cannot detail its existence or help.

I would recommend FortiGate Next Generation Firewall (NGFW) to others. It is a very good product. In my position, I sold approximately 1,000 units.

On a scale of one to ten, I rate this solution a ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Henrique Ariel Arruda Gerhard

User-friendly interface simplifies security settings and improves detection efficiency

  • May 22, 2025
  • Review provided by PeerSpot

What is our primary use case?

I used Fortinet FortiGate to protect some perimeters, and I used it a lot for detection, filtering, domain control, and security functions and features. 

I worked for a company that used Fortinet FortiGate to provide services to many customers across various industries and through different environments. Some companies ranged from five to 50 to 100 users, and others were double that size, and even more.

How has it helped my organization?

We improved a lot of our users' security, including malware from outbound internet. It reduced downtime and helped detect and block malicious actions. The realization of benefits was immediate.

What is most valuable?

The most valuable features of Fortinet FortiGate are that it's simple to implement all necessary settings, and it's quite fast. 

Their web interface to manage it is excellent, even compared with other providers. 

With Fortinet FortiGate, we improved security significantly. It blocks a lot of malware from the internet and even between our hosts in different networks, thus enhancing our security and reducing any downtime by blocking problems that could stop operations.

What needs improvement?

One of the most important areas for improvement for Fortinet FortiGate is the limited resources for tests. I was limited to a few interfaces for one month, and it would be great if Fortinet could improve these features in their test versions.

For how long have I used the solution?

I used Fortinet FortiGate for three years in total.

How are customer service and support?

I would rate the support with Fortinet FortiGate a ten out of ten. 

We had a few problems, and whenever we needed support, they attended to us in a few hours or days based on the severity level, resolving the problems with minimal impact on the environment.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

They were using SonicWall and pfSense before switching to Fortinet FortiGate.

Fortinet FortiGate is more user-friendly when it comes to the interface and setting every feature you need, and keeping it working as expected to protect the network, while SonicWall is too advanced and very laggy and confusing to use. SonicWall does not do anything better than Fortinet FortiGate.

How was the initial setup?

The initial setup for clients was very straightforward, easy to implement, and required few steps to keep it working with Fortinet FortiGate. It takes about one day, around ten hours of work for small companies and normal offices to deploy Fortinet FortiGate. That said, it might take longer for bigger networks. However, it's not too much time compared to other companies or providers.

It required around two or three people who understand the network to deploy Fortinet FortiGate, along with one or two more for setting devices or any changes and tests to ensure everything is working as expected. The total was somewhere around five people or slightly less, depending on your knowledge about the existing network.

What was our ROI?

I cannot calculate the exact return on investment from Fortinet FortiGate. We evaluate it based on the impact of downtime when we have problems in the environment, however, the ROI is less than a year. 

Fortinet FortiGate helps save time and improve efficiency by aggregating logs that help us understand what's happening, thus improving our detection time and reducing operational errors. We reduced our time by approximately 30% with Fortinet FortiGate.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiGate's pricing is comparable to others.

What other advice do I have?

I am currently working for another company and not using Fortinet FortiGate. The last time I used Fortinet FortiGate was on March 25th, just a few months ago. 

I work as a technical user in cybersecurity monitoring. My current company is a partner, however, I don't have any relation with sales. 

On a scale of one to ten, I rate Fortinet FortiGate a ten.


    GireeshRamamurthy

Ease of configuration and strong performance have improved efficiency

  • April 17, 2025
  • Review provided by PeerSpot

What is our primary use case?

The main use cases for Fortinet FortiGate are for small, medium to large enterprises, and they also have products for SOHO (small office/home office). That is where they stand out.

How has it helped my organization?

The main benefits that Fortinet FortiGate brings to the table include the ease of configuration, stability of the product, and excellent support. When a customer is using Fortinet FortiGate, they will not look at any other products for expansion or upgrades. In terms of price and performance, it gives a very good, balanced product.

What is most valuable?

One of Fortinet FortiGate's best features is in terms of the configuration; it is one of the easiest to configure. It is very easy and based on ASICs. In terms of performance under scalability and stability, I would rate it amongst the best. I have not come across a product that I have had to replace or generate an R&D for to date.

There has not been any impact in terms of performance for customers because Fortinet FortiGate is dependent on the architecture, which is totally different. They have security processors, network processors, and they work on a different architecture compared to other products. To be very frank, we have not had any performance issues when deploying SD-WAN and a next-generation firewall together.

What needs improvement?

Regarding improvements for Fortinet FortiGate, there is always room for improvement in any product. In information technology, things fade away quickly, and new technologies come in. It is how quickly each of these companies adapts to that and brings in more value to the customer.

For how long have I used the solution?

I have been working with Fortinet FortiGate for over fifteen years.

What do I think about the scalability of the solution?

For scaling Fortinet FortiGate, I am not sure about scaling down as we have not had any instances, but scaling up has presented no challenges.

How are customer service and support?

I would rate the Fortinet FortiGate technical support as extremely good so far. I have not had any issues, and I would rate it the same as Cisco.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

One pro for the Fortinet FortiGate compared to Palo Alto, Cisco products, and WatchGuard is that the architecture is different because they use specific processors to handle different types of traffic, both security traffic and routing traffic. They keep enhancing the processors as they improve the capabilities of the product. As for cons, I do not see anything at this point in time.

How was the initial setup?

The initial setup for Fortinet FortiGate is extremely simple. It takes about five minutes to get it up and running. It is that easy. Nothing beyond that.

What about the implementation team?

The deployment process for Fortinet FortiGate is generally very simple. We give the prerequisites to the customer in terms of a number of man links they want to connect and what the LAN subnet and number of subnets are. These initial details are gathered from the customer. Once the appliances are in place, we begin with the contribution to the content management interface. Most of the time, we start with the LAN configuration and the LAN network configuration. Then we move to firewall policies based on the organization's requirements, licensing the product on the cloud, and subscription licenses. In some cases, we configure VPNs and site-to-site VPNs. That is about it, and there are certain features that need to be enabled, which we will enable.

What was our ROI?

One thing I would definitely state about Fortinet FortiGate is that, in terms of performance, if compared with a product of the same price point, Fortinet FortiGate will outperform it. This way, the customer has a better ROI because they do not have to look at changing it or looking at an upgrade frequently.

What's my experience with pricing, setup cost, and licensing?

I find the pricing setup cost and licensing for Fortinet FortiGate reasonable.

What other advice do I have?

I work with Fortinet FortiGate SD-WAN extensively. My experience in integrating SD-WAN capabilities with Fortinet FortiGate in the network is that it is very easy.

I would rate Fortinet FortiGate as a highly mature product. I have been working with them for quite a long time and have multiple implementations across India. I have not come across any instance where I had to replace the product.

My advice for others looking into implementing Fortinet FortiGate is to plan the capacity properly and right-size the product for the specific customer, which is most important. When choosing the wrong model, some run into issues where it is not supporting that procedure, the system going under load, and similar issues. It is primarily important to spend more time on the design and finalize what is required in terms of the appliances.

On a scale of one to ten, I rate this solution 10 out of 10.


    DineshKumar28

Effective threat prevention with responsive customer support

  • September 25, 2024
  • Review provided by PeerSpot

What is our primary use case?

We are using Fortinet FortiGate as a firewall.

How has it helped my organization?

Fortinet FortiGate has been invaluable. It has helped save costs due to its various features, reliable performance, very good UI, low latency, and stability.

What is most valuable?

The Threat Intel engine in Fortinet FortiGate is highly rated for its effectiveness in threat prevention. It has a good UI and overall integration, including FortiGate Manager for controlling all firewalls from a single place.

What needs improvement?

The anti-malware engine could use an upgrade. It should automatically classify and sandbox malicious packets with more granular controls, including providing details like TV numbers.

What do I think about the stability of the solution?

Initially, we faced some issues with updates due to network factors needing to be white-listed in the proxy. These problems have since been resolved, and we are not facing any issues now.

What do I think about the scalability of the solution?

While I don't have a clear picture of scalability, we scale up in different regions based on the number of users and the amount of load. This is typically handled by architecture teams.

How are customer service and support?

Customer support is very responsive, addressing queries in a timely manner. I would rate the customer support ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have also used Palo Alto Firewalls and Fortinet FortiGate. Fortinet FortiGate has a better UI and overall integration, including FortiGate Manager for single-place control over all firewalls.

How was the initial setup?

The initial setup was straightforward and easy, thanks to the support provided. I would rate the ease of setup ten out of ten.

What about the implementation team?

We had the help of the end-of-support team for the setup, which made the process quite straightforward and easy.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable for our company. The finance team handles the specifics regarding the license costs.

Which other solutions did I evaluate?

We evaluated Palo Alto NG Firewalls before settling on Fortinet FortiGate.

Which deployment model are you using for this solution?

On-premises


    Ahmed Darawsheh

Secure, stable, and provides excellent filtering features

  • June 13, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the solution in our network.

What is most valuable?

IPsec is valuable. Internet filters are valuable features. The solution is secure. The VPN is good.

What needs improvement?

The performance can be improved.

What do I think about the stability of the solution?

The tool is stable.

What do I think about the scalability of the solution?

We have around 90 users.

How are customer service and support?

We contacted support while we worked with IPsec. The support team helped us.

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment of IPsec took around 5 hours for 90 users.

What was our ROI?

The security provided by the product is our return on investment.

What's my experience with pricing, setup cost, and licensing?

The tool is moderately priced. We pay $500 per year for the license.

What other advice do I have?

Overall, I rate the product a ten out of ten.


    MURALI NIDAMANURI

Has good two factor authentication and client VPN for advanced threat protection across clouds and data centers

  • June 11, 2024
  • Review provided by PeerSpot

What is our primary use case?

My customers use Fortinet FortiGate for SD-WAN, network security, branch-to-branch communication, site-to-site channel communication, multi-layer protection, authentication, and antivirus solutions. They span various industries, including IT setups, chip-level designing, VLSI companies, software development, SAP implementation, manufacturing, and production groups.

How has it helped my organization?


What is most valuable?

The strengths of Fortinet FortiGate include network security, VPN, site-to-site tunnels, client VPN solutions, two-factor authentication for VPN clients, and SD-WAN for branch level. We have implemented these solutions for various customers.

What needs improvement?

Regarding challenges, customers initially faced issues like internet dropping, but after firmware upgrades, everything worked well.

I believe Fortinet should offer short and frequent training sessions, preferably in video format, whenever they introduce new features. These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.

Long training sessions spanning one or two full days can lead to distractions and reduced focus due to continuous support calls. Therefore, providing brief and focused training snippets would be more beneficial for users.

For how long have I used the solution?

I have been using Fortinet FortiGate for six to seven years.

What do I think about the stability of the solution?

Our customers are satisfied with the stability of Fortinet FortiGate. I would rate it as a ten out of ten for stability.

What do I think about the scalability of the solution?

Fortinet FortiGate is quite flexible and scalable, allowing us to scale up from sixty to a hundred units. However, there are limitations for extremely high production levels. I would rate its scalability an eight out of ten.

How was the initial setup?

Setting up Fortinet FortiGate is straightforward and easy. I would rate it a ten out of ten for ease of setup. The deployment typically takes around two to three hours.

What was our ROI?

Operational costs for Fortinet FortiGate are pretty low because once it's configured, no changes are needed. In terms of ROI, clients have seen benefits. After switching from other brands to

Fortinet, they experienced fewer support calls. Initially, there were some support calls in the first one to two months, but after that, there were none. Clients are now comfortable and not wasting productive hours on IT support.

What's my experience with pricing, setup cost, and licensing?

The cost of Fortinet FortiGate is competitive and not expensive compared to other enterprise- grade solutions. On average, the license cost per year is around seventy percent of the firewall's purchase price.

What other advice do I have?

Regarding AI elements, I believe Fortinet has the capability to implement machine learning snippets for improved security and advanced configurations, but this should be integrated as part of their overall strategy.

I will advise to focus on configuring the admin tools and monitoring users and serial numbers effectively. 

As for rating the solution, I would give it a ten out of ten for being a very good solution.


    Noam Segal

Easily integrates with existing infrastructure and has a helpful technical support team

  • June 10, 2024
  • Review provided by PeerSpot

What is most valuable?

The product's basic firewall feature is one of the best in the market for network security.

What needs improvement?

The platform's compatibility with Wi-Fi equipment needs improvement. Sometimes, the Wi-Fi units don't work, or one of the networks stops working, and we have to reboot the FortiGate client's endpoint.

For how long have I used the solution?

I have been working with Fortinet FortiGate for more than ten years now.

What do I think about the stability of the solution?

It is a reliable solution. I rate the stability a ten. 

What do I think about the scalability of the solution?

Small-scale companies sometimes use the whole UTM solution, which includes antivirus and URL protection. However, enterprise clients usually use additional solutions for those kinds of things.

I rate the scalability a ten. 

How are customer service and support?

The technical support team is responsive and helpful.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy. Depending on the project, the deployment process can take several days.

What was our ROI?

The platform generates a good return on investment. 

What's my experience with pricing, setup cost, and licensing?

The product pricing is reasonable. 

What other advice do I have?

It is easy to integrate FortiGate into existing infrastructure. As a firewall, it's one of the best products available today. For other features, we sometimes prefer other vendors, but for firewalls, especially for SMBs, it is a great product.

I rate it a ten out of ten. 


    Lucas Borges

Comes with good interface that is easily undestandable by customers

  • March 04, 2024
  • Review provided by PeerSpot

What is most valuable?

The tool's most valuable feature is IPS. In my experience, I haven't encountered any issues with integration. It easily integrates with the FortiGate solution. However, verifying through documentation and assessing their support is necessary.

Its interface user-friendliness is good. When we present this interface to customers, they find it easy to understand and manage.

What needs improvement?

Support for courses available on the platform

What do I think about the stability of the solution?

I rate FortiGate's NGFW's stability a ten out of ten. 

What do I think about the scalability of the solution?

The tool's scalability is good and it has helped our company. I rate it a ten out of ten. We have around 3 customers and 500~800 users. 

How are customer service and support?

There has been a delay in support where I had to wait for a day to receive a response. I believe I might not have used the correct procedure, leading to inaccurate information. Consequently, I did not receive the prompt answer that I was expecting.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

The Cisco Firepower is less stable compared to FortiGate NGFW. Cisco Firepower has a complex interface. 

How was the initial setup?

The solution's deployment is easy. 

What's my experience with pricing, setup cost, and licensing?

The tool's pricing is neither cheap nor expensive. Overall, I find it to be competitive in the market.

What other advice do I have?

I recommend FortiGate NGFW because its interface is easy to understand, making firewall deployment and management straightforward. It has a good market reputation and offers information on cybersecurity, including news, threats, etc. I rate it a ten out of ten. 

Which deployment model are you using for this solution?

On-premises