Sign in
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS customer

43 AWS reviews

External reviews

226 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Sutjipto Budiman

User-friendly features boost network security and threat prevention

  • May 19, 2025
  • Review provided by PeerSpot

What is our primary use case?

We put FortiGate Next Generation Firewall (NGFW) after the ISP; we use the internet, and before we put our server through the internet, we put FortiGate Next Generation Firewall (NGFW) as a firewall in our internal network.

We follow ISO 27001, which includes web filtering, spam, and IPS functionality.

What is most valuable?

We sometimes face challenges if we have new server configurations and need to consider compatibility with FortiGate.

We hope that FortiGate uses AI to carefully identify something abnormal, and we believe that will be helpful.

The multi-threat protection feature helps us secure our organization.

What needs improvement?

We understand that FortiGate cannot be standalone without others, such as FortiManager, so for small businesses, if FortiGate can provide something similar to FortiManager, it will be better.

For how long have I used the solution?

I have been using FortiGate Next Generation Firewall (NGFW) for about nine years.

What do I think about the stability of the solution?

I would rate the stability of FortiGate Next Generation Firewall (NGFW) as a nine.

What do I think about the scalability of the solution?

I would rate the scalability as a nine also.

How are customer service and support?

I would rate the technical support as a seven.

How was the initial setup?

The installation of FortiGate Next Generation Firewall (NGFW) is actually moderate; it depends on the needs, so it's not so easy but it's not so difficult.

The installation requires a couple of days, and actually, it takes about one day because some parameters need to be set, especially if there are a lot of users.

What about the implementation team?

I have a person in charge of that.

What's my experience with pricing, setup cost, and licensing?

From a cost perspective, I think it's quite reasonable, not so cheap, but I think it's quite similar compared to others.

What other advice do I have?

Two people are involved in the maintenance.

We use many FortiGates. We are using the 60F and 100F, which are the newest versions.

Our staff handles maintenance ourselves; we are not using a third-party service.

About 30 people are using this product in our organization.

We are payroll outsourcing consultants, so basically they calculate payroll.

I would recommend FortiGate Next Generation Firewall (NGFW) to others.

I would rate FortiGate Next Generation Firewall (NGFW) in general as an eight.


    FatmaSamy

Comprehensive traffic management and explore improve initial setup processes

  • May 15, 2025
  • Review provided by PeerSpot

What is our primary use case?

I'm using Fortinet FortiGate for consultancy, implementation, and troubleshooting after device implementation. We serve as both reseller and consultant, providing search support and consultancy support. I usually recommend Fortinet FortiGate for small and small-sized businesses.

How has it helped my organization?

I have experience with Fortinet FortiGate SD-WAN, as it is a method for routing traffic. We can assign profiles with specific conditions to create best practices or optimal experiences for customers. These profiles can manage traffic balance or link balancing. We can detect users or specific links for particular services, including load balancing.

What is most valuable?

Fortinet FortiGate provides superior protection compared to other firewalls, with high processing capabilities. In comparison to Sophos devices, Fortinet FortiGate offers enhanced protection through network protection, IPS, and application protection.

What needs improvement?

They could simplify their deployment process, especially when customers have existing devices. The configuration approach depends on whether customers need to start from scratch or can utilize existing backups and rules.

I would seek to improve Fortinet FortiGate by exploring additional features, such as SASE solutions that we are currently studying and implementing. The configuration could be made easier, particularly during initial setup. We need to ensure comprehensive utilization of all device features and learn best practices from other cases.

For how long have I used the solution?

I have been working with Fortinet FortiGate for approximately one year.

What do I think about the stability of the solution?

Fortinet FortiGate is overall stable. When compared with Sophos, particularly regarding remote access and SSL VPN, Fortinet FortiGate proves much easier to use. While Sophos presented port-related challenges in Egypt, Fortinet FortiGate operates more smoothly.

What do I think about the scalability of the solution?

Fortinet FortiGate is scalable, with capacity depending on firewall sizing. We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published. We consider parameters such as VPN requirements, remote access needs, side-to-side VPN configuration, and overall traffic volume to determine device capacity.

How are customer service and support?

We tend to handle support.

Which solution did I use previously and why did I switch?

I have experience with Fortinet products and limited experience with Cisco.

I provide other firewalls, such as Sophos, and I have worked with endpoint protection solutions. I have experience with backup solutions such as Veeam, and endpoint security solutions including Kaspersky and ESET.

How was the initial setup?

I have created many profiles for SD-WAN capabilities while integrating with Fortinet FortiGate. We assess customer needs and make recommendations accordingly. If customers aren't using SD-WAN, I suggest implementing it due to its effective load balancing capabilities and additional firewall features.

What was our ROI?

Regarding the evaluation of changes in return on investment after implementing the Fortinet solution for SD-WAN hybrid workforce, we work on a case-by-case basis. ROI is monitored by management, and we do not directly track ROI in the systems.

Which other solutions did I evaluate?

Fortinet FortiGate is among the best options in the market, though alternatives exist, including Sophos. Fortinet FortiGate demonstrates stronger performance and protection compared to Sophos, though its device and license costs are higher.

What other advice do I have?

I'd rate the solution eight out of ten.


    AymenAdhami

A robust, secure, and reasonably priced firewall

  • May 12, 2025
  • Review provided by PeerSpot

What is our primary use case?

We use Fortinet FortiGate 100F, which is one of two firewalls that we have, one at the entrance of the DMZ and one just outside. One is facing the internet, and the other is at the entrance of the DMZ. We use the one outside to essentially work as a VPN.

How has it helped my organization?

As compared to our previous firewall, WatchGuard, which is a good firewall, the successful hacking attempts were far fewer and further with the Fortinet FortiGate, but at the same time, I don't know if the credit goes to only FortiGate, as we have two firewalls versus one in the second implementation. Overall, it is more secure. The VPN is also more stable than the offering from WatchGuard at that time.

What is most valuable?

Fortinet FortiGate is one of the most solid and secure firewalls as long as you keep it up to date. The price is right; it's not very expensive.

It's quite feature-rich. While we've mostly used the VPN, we've also utilized it to create high availability.

What needs improvement?

We are pretty happy with it. If anything, I believe the web interface could be simpler, especially for someone who has limited networking experience. I mostly do administration, and I found Cisco to be the hardest major firewall manufacturer to deal with, with Fortinet FortiGate being the second hardest for me. In comparison, there's a bit of an easier and more user-friendly interface with WatchGuard.

For how long have I used the solution?

I have about three years of experience with the Fortinet FortiGate firewall. We also use FortiClient VPN.

What do I think about the stability of the solution?

The VPN was more stable than the offering from WatchGuard at that time.

How are customer service and support?

I would evaluate the service and technical support of Fortinet FortiGate as pretty good. Whenever we needed them, they would be there for us. I would rate them a nine out of ten. We had no complaints, although they were sometimes extremely busy.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before using Fortinet FortiGate, we were using WatchGuard, which is another good firewall.

How was the initial setup?

The initial setup process was efficient, as it took us less than an hour to set up both firewalls.

What about the implementation team?

I was involved in the deployment of the Fortinet FortiGate, handling the physical deployment myself while our vendor managed the initial setup.

We got the Fortinet FortiGate from Telus, which is a Canadian phone company. Our experience was excellent. They're a major phone company, so the services are never less than stellar.

The maintenance for Fortinet FortiGate involves just the occasional patch update. We have software that informs us whenever there's a new patch, and if it's critical, we run the patch update immediately; if not, we usually run it at the end of the month after it's released.

What was our ROI?

We had uninterrupted service. If one firewall failed, we still had a secure infrastructure. I believe we essentially had a great VPN compared to the alternative offerings, so that's a good return on investment.

What's my experience with pricing, setup cost, and licensing?

It's good. I would rate the price of the Fortinet FortiGate as an eight out of ten. It's not the cheapest, but it's value for money. Given everything we've got out of it: the DMZ port, the VPN, and the high availability, it's a pretty reasonable price.

What other advice do I have?

I would advise others considering or evaluating the Fortinet FortiGate to buy it. It's one of the best products for the price.

I would rate Fortinet FortiGate a nine out of ten.


    ManjunathA

Deep inspection capabilities require improvement while good GUI and features enhance network performance

  • May 12, 2025
  • Review provided by PeerSpot

How has it helped my organization?

In a scenario where FortiGate Next Generation Firewall (NGFW) notably enhanced my customer's network performance, we discussed many points. The graphical user interface is very good, both feature-wise and technology-wise.

What is most valuable?

The effective feature in FortiGate Next Generation Firewall (NGFW) is DLP.The FortiGate Next Generation Firewall (NGFW) has the feature image of 7100 D.

What needs improvement?

In FortiGate Next Generation Firewall (NGFW), my concern regarding improvements is the licensing model. In the latest versions, everything moves to licensing only, and to work from SSL VPNs and integrate those features, it is similar across all vendors, but my main concern is the DLP part, which has not advanced significantly.Regarding the AI capabilities of FortiGate Next Generation Firewall (NGFW), these AI features are not present in the latest versions, which is why we are working on those versions. They aren't suitable in a live environment, and while AI features exist, I don't have details about their availability in versions after 7.0, as I believe only versions 6.0 and below have those features.For future improvements in FortiGate Next Generation Firewall (NGFW), features-wise, SD-WAN enhancements are expected, especially in configuration or viewing SD-WAN monitoring, as some minor enhancements would be beneficial.The complexity in configuring the policies needs improvement, and the SD-WAN template should be available in the tunnel. When we create the tunnel, we need to add in SD-WAN, allowing the creation of VPN tunnels from SD-WAN, which requires technical expertise to configure. Automating that would strongly enhance it, as SD-WAN is number one now with FortiGate, and going forward, more customers will move to FortiGate.

What other advice do I have?

FortiGate Next Generation Firewall (NGFW) is recommended for various industries, and its GUI has many enhancements in the latest version, making everything good.In FortiGate Next Generation Firewall (NGFW), we are expecting the effective DLP feature with threat detection capabilities, which works with deep inspection. Some customers are not accepting to install the applications, and sometimes in the guest tunnel, content filtering should be blocked, such as domain blocking for Gmail, as users access only their particular consumer account. If they try to access personal accounts, it should be blocked, requiring configuration settings with deep inspection that needs certificates installed in all systems, which is a time-consuming process that some customers do not accept, questioning the need for installing certificates without deep inspection.The licensing model for FortiGate Next Generation Firewall (NGFW) depends on various types such as the earlier UTM license, FortiCare, and Enterprise license. The Enterprise license includes all features such as FortiManager, FortiAnalyzer, and converter. The UTM licenses include only UTM features such as AV, web filtering, application control, and IPS, while FortiCare is only for hardware.


    Justus Ainomugisha

Provides comprehensive security and time savings

  • May 07, 2025
  • Review provided by PeerSpot

What is our primary use case?

The typical use cases for Fortinet FortiGate revolve around its security capabilities, as it has a number of features that clients see as necessary for a security solution. This helps them protect various platforms on their networks and infrastructures.

I am involved in implementation as a partner.

What is most valuable?

It's a good solution. I've not interacted much with it. I know a few features, and it's a nice one.

It's comprehensive and time-saving. It covers several areas regarding security.

What needs improvement?

Improvements for Fortinet FortiGate could be made by making it easier to implement on networks and simpler to add users and accounts that utilize this solution. That's basically the only challenge that I see.

For how long have I used the solution?

I have one to two years of experience working with Fortinet FortiGate.

What do I think about the stability of the solution?

Fortinet FortiGate is a stable solution. While there are issues during implementation, once everything is properly configured, it remains stable. The implementation process can affect users, but those issues get sorted out.

What do I think about the scalability of the solution?

I find the scalability of this solution to be very good because it allows for easy expansion. You can add more users as needed, which makes it flexible.

How are customer service and support?

I would rate the technical support from Fortinet FortiGate an eight out of ten.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

I normally apply the licensing as a partner, but I am not involved in procurement.

What other advice do I have?

It's a good product that significantly enhances security and protects organizational data. Therefore, I would recommend considering using it.

I would rate Fortinet FortiGate an eight out of ten.


    Ayman Said

Enables seamless traffic handling and effective network protection

  • May 06, 2025
  • Review provided by PeerSpot

What is our primary use case?

We are using Fortinet FortiGate SWG for web filtering, application control, and IDPS. Additionally, we utilize it for VPN and the main features of a firewall.

What is most valuable?

Web filtering is very good, as well as IDPS. SD-WAN is a perfect feature. Additionally, the VPN is stable and very good. These features have proven effective in protecting our network, handling large volumes of traffic smoothly without any issues.

What needs improvement?

More improvement in AI would be a good edge. We would like the VPN to act as a web filtering solution because users outside the company don't have web filtering. It supports web filtering with an additional license.

For how long have I used the solution?

We have been working with Fortinet FortiGate SWG for more than nine years.

What was my experience with deployment of the solution?

We did not face any challenges during the installation. The process was very smooth.

What do I think about the stability of the solution?

Fortinet FortiGate SWG works well, handling the whole traffic smoothly with no problems. We have not faced any issues with stability.

What do I think about the scalability of the solution?

The solution is very scalable.

How are customer service and support?

We haven't needed to work directly with Fortinet support recently. Seven years ago, the experience was not good, warranting a rating of five based on that past experience.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup took just a few hours, as it was completed on the same day.

What about the implementation team?

The implementation involved two engineers.

What was our ROI?

There are financial benefits as Fortinet's products are considered good value for money due to their robust features, despite being priced higher than competitors.

What's my experience with pricing, setup cost, and licensing?

Fortinet products are very expensive compared to competitors like Sophos and SonicWall. From a pricing perspective, I would rate them a six.

What other advice do I have?

Fortinet FortiGate SWG is a leader regarding Gartner. It has a friendly user interface and is very secure compared to others with many features. I recommend it to other companies because of these advantages. I would rate the product a nine. The overall product rating is nine.


    Robert Wambani

Our clients like its comprehensive protection and easy installation and management

  • April 25, 2025
  • Review provided by PeerSpot

What is our primary use case?

The typical use case for the Fortinet FortiGate firewall for my clients is its ease of use. My clients are using Fortinet FortiGate as SD-WAN.

How has it helped my organization?

The effectiveness of Fortinet's unified SASE in providing consistent security policies is notable because there is one security profile from either the head office or the branch office, allowing your profile to move seamlessly with you wherever you go. You have end-to-end visibility, and you can look at the analytics. To me, that moves towards SASE.

What is most valuable?

My clients appreciate it for its features. It is easy to install and manage, and it offers all-around protection, including web filtering, content filtering, IPS, and IDS.

My clients find the next-generation firewall feature of Fortinet FortiGate to be particularly valuable. It provides internet security, network security, cloud security, ZTNA, and SD-WAN security. There is a unified agent for FortiClient. There is centralized management.

What needs improvement?

Areas of improvement for Fortinet FortiGate include the need for more training and certification, especially when dealing with distributors globally, which presents challenges in product availability and delivery timelines.

There should also be more training and certification.

For how long have I used the solution?

I have about 10 years of experience with Fortinet FortiGate.

What do I think about the stability of the solution?

I find Fortinet FortiGate to be a stable solution.

What do I think about the scalability of the solution?

Fortinet FortiGate is a scalable solution, as you can start small, maybe with FortiGate 40F, and then move to FortiGate 60F or FortiGate 80F, depending on your needs.

How are customer service and support?

It depends on who your distributor is.

How would you rate customer service and support?

Neutral

How was the initial setup?

It is not straightforward, but the implementation is pretty good overall. Every site is different for me. There is no standard site. We have a few different issues here and there, but overall, it's pretty good and straightforward to install. Its integration is not difficult.

It is a matter of learning and understanding the reasons why people need Fortinet FortiGate.

What was our ROI?

Fortinet FortiGate positively provides my clients' organizations with a high return on investment. There is visibility into network operations, allowing us to identify network issues. It has advanced security features. You can achieve about 200% ROI over three years, while enhancing IT teams' productivity by about 50%. It simplifies security across branches and enhances hybrid and cloud security. There is even a feature where you can predict the application performance.

What's my experience with pricing, setup cost, and licensing?

It's very competitive.

What other advice do I have?

Many users nowadays prefer agentless installations over installing agents on their devices, which presents challenges for endpoint security, especially concerning ZTNA, VPN, and endpoint protection.

I would rate Fortinet FortiGate an eight out of ten.


    Rizki Arya Indracahya

Does its job effectively and protects our environment

  • April 25, 2025
  • Review provided by PeerSpot

How has it helped my organization?

We don't have any issues regarding security, and our web server is running fine with protection from all threats.

What is most valuable?

The best features of Fortinet FortiGate are that it does the job effectively and protects our environment. It has a VPN and can create a virtual IP for a web server and functions as a standard firewall.

What needs improvement?

We faced difficulties with the configuration because there are many features we could optimize using Fortinet FortiGate, but our reseller didn't have a good understanding of it. So, we just use it on a basic level, not with the best practice for using FortiGate.

For how long have I used the solution?

We have been using Fortinet FortiGate for around five years.

What do I think about the stability of the solution?

Overall, I find Fortinet FortiGate to be very stable. Fortinet FortiGate demonstrates consistent stability.

What do I think about the scalability of the solution?

In my case, the 101F is not scalable. I faced problems with scalability related to memory. When we hit 100% memory usage, it stops the internet connection, so we need to control the traffic. We cannot increase the memory.

We have about 350 users and only one admin.

How are customer service and support?

My experience with Fortinet's technical support is good and helpful. The response time and overall competence meet our expectations. I would rate their support a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We used Juniper before Fortinet FortiGate. We switched because it was an old one and reached the end of support. We had to change.

How was the initial setup?

We were supported by a third party and the reseller. During deployment, it was not a good experience because of the reseller. We had challenges with the optimized configuration.

The deployment took around three months.

What about the implementation team?

The reseller helped us with the implementation. It has been a long time since the implementation, so I don't remember the name of the company that helped us.

Our IT has six people for deployment, and we used two staff members.

What was our ROI?

We have seen a return on investment with Fortinet FortiGate. The ROI calculation is based on potential loss prevention rather than traditional ROI metrics.

What's my experience with pricing, setup cost, and licensing?

Its pricing is good. The advantages of Fortinet FortiGate over its competitors include good pricing and meeting our requirements at a lower cost. Palo Alto's features are superior, but too expensive.

Which other solutions did I evaluate?

I compared other brands, such as Palo Alto and Sophos, and chose Fortinet FortiGate. Palo Alto is the best, but it is significantly more expensive. Palo Alto has better capabilities than Fortinet FortiGate. Their protection is much more secure, and they excel in detecting intrusion and reading information.

What other advice do I have?

I would rate Fortinet FortiGate an eight out of ten.


    Juan Solano

Implementation improves efficiency and provides greater visibility over issues

  • April 21, 2025
  • Review provided by PeerSpot

What is our primary use case?

In our organization, FortiGate Next Generation Firewall (NGFW) serves as the main security system for our firewall needs. I have utilized it to manage the firewalls and some other security appliances, such as VPNs. Currently, my usage focuses primarily on firewall management. I set up rules, search for logs, and consult logs when issues arise. This approach covers most of our security management tasks.

What is most valuable?

One of the most valuable features of FortiGate Next Generation Firewall (NGFW) is the ease of usability it offers. It is quite easy for me to learn to use. Additionally, FortiGate Next Generation Firewall (NGFW) has improved our efficiency in setting up security and provided us with more visibility over some issues and incidents we previously faced.

What needs improvement?

FortiGate Next Generation Firewall (NGFW) could be improved by including more templates for setting rules or regular jobs. I do not recall if the software includes any AI features.

For how long have I used the solution?

I have had experience with FortiGate Next Generation Firewall (NGFW) for about five or six years.

What was my experience with deployment of the solution?

When deploying FortiGate Next Generation Firewall (NGFW), it required one week for the initial setup and just two hours for effective deployment. There were no significant issues during this process.

What do I think about the stability of the solution?

In my experience, there are usually no significant stability issues with FortiGate Next Generation Firewall (NGFW). However, updating the software during issues can be quite convoluted, especially if there is an unexpected attack, such as on a Saturday.

How are customer service and support?

Customer service with Fortinet for FortiGate Next Generation Firewall (NGFW) has been quite good. We experienced a major issue during one of the upgrades, and it took about an hour to reach support and rectify the problem.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before using FortiGate Next Generation Firewall (NGFW), we used Cisco for our firewall needs. Cisco presented a lot of usability challenges. Setting up firewalls and rules with Cisco was difficult and required extensive knowledge of their system, which led us to switch to FortiGate Next Generation Firewall (NGFW).

How was the initial setup?

The initial setup of FortiGate Next Generation Firewall (NGFW) was relatively smooth. It took about one week for the complete setup and two hours for the actual deployment.

What about the implementation team?

The deployment involved two people from my side, and we also had assistance from a vendor during the setup.

What was our ROI?

In terms of return on investment, FortiGate Next Generation Firewall (NGFW) has been straightforward. It has notably improved our efficiency and visibility.

What's my experience with pricing, setup cost, and licensing?

The pricing of FortiGate Next Generation Firewall (NGFW) is reasonably affordable. It is suitable for mid-level and high-level companies, though it might not be cheap for small companies.

What other advice do I have?

I would recommend FortiGate Next Generation Firewall (NGFW) to others. Despite some issues with upgrades and vulnerabilities, Fortinet quickly addresses concerns. Overall, on a scale of one to ten, I would rate FortiGate Next Generation Firewall (NGFW) as an eight.


    Bart Homblé

Real-time updates strengthen our network edge security with effective threat detection

  • April 14, 2025
  • Review provided by PeerSpot

What is our primary use case?

We use Fortinet FortiGate IPS to enhance our network security. It is especially necessary to secure the edge of the company.

What is most valuable?

The whole IPS suite is valuable, especially with the updates from FortiGuard. It provides real-time updates, offering a good vision on any changes. For example, if the rating of a certain website changes, we can investigate potential malicious content with FortiAnalyzer.

What needs improvement?

The pricing of Fortinet FortiGate IPS could always be improved.

For how long have I used the solution?

I have been using Fortinet FortiGate IPS for two and a half years.

What was my experience with deployment of the solution?

The deployment of Fortinet FortiGate IPS was moderate in complexity. It took approximately two hours to deploy, depending on one’s knowledge, and it was carried out by four or five engineers in the company.

What do I think about the stability of the solution?

Stability is generally good, but if you include FortiOS underlying in the FortiGate, there are often some patches to do and some loopholes. I would rate the stability as eight out of ten.

What do I think about the scalability of the solution?

The scalability of Fortinet FortiGate IPS is good, and I would rate it nine out of ten.

How are customer service and support?

The technical support from Fortinet is rather good, and I would rate it nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I worked a little bit with WatchGuard, but I do not know a lot about it. I am only here for two years and do not have experience with other vendors.

How was the initial setup?

The initial setup of Fortinet FortiGate IPS took about two hours and was of moderate complexity.

What about the implementation team?

The implementation of Fortinet FortiGate IPS was carried out by my team internally with four or five engineers involved.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing with an eight out of ten. They could always improve the pricing.

Which other solutions did I evaluate?

No, we are not considering any alternatives for Fortinet FortiGate IPS. We are quite happy with the product.

What other advice do I have?

I would recommend Fortinet FortiGate IPS as it is a core component of cybersecurity for our company. Having a FortiGate without IPS services doesn't make sense for us. I would rate the overall solution nine out of ten.