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Reviews from AWS customer

35 AWS reviews

External reviews

234 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Rahool Sharma

Has enables a reduction in our security budget

  • November 11, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use FortiGate as the edge firewall. We integrate it with our APIs over Microsoft Azure. We work in the VOIP industry, and our services are prone to latency. Security is a major concern for us as a U.S. research company, where we frequently test attacks. FortiGate handles these attacks well.

How has it helped my organization?

FortiGate has led to a reduction in our security budget. Our management decided to switch to FortiGate because it offers all the necessary features and even improved features within our budget.

What is most valuable?

I'm looking forward to FortiGate's dashboard features, insights, application oversight, and monitoring, which could help us significantly.

What needs improvement?

As of now, I haven't identified areas for improvement. However, once the firewall is in production and all traffic is shifted, I might be able to provide more feedback. The configuration part was challenging, especially converting configurations from another OEM to FortiGate.

For how long have I used the solution?

I have been working on FortiGate devices for around four years. In my previous role, we used FortiGate based on the requirements and budget constraints. Currently, my organization is transitioning to FortiGate in the Azure environment as part of the migration phase.

What do I think about the stability of the solution?

I rate FortiGate's stability as a nine out of ten, reflecting that there have been no major issues with stability so far.

What do I think about the scalability of the solution?

FortiGate's scalability is rated eight out of ten. We expect network expansion both over the cloud and on-premises, and we believe FortiGate will perform well in this scenario.

How are customer service and support?

We had a single instance requiring FortiGate's technical support, which was effective in solving the problem. I rate their support as eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used other vendors, like Cisco. FortiGate was chosen due to its cost-effectiveness and its ability to offer improved features within our budget.

How was the initial setup?

The installation process does not take much time, but the migration phase from Cisco to FortiGate is expected to take about ten days.

What about the implementation team?

We have a separate team responsible for deployments over the cloud, while our networks and security team manages migrations and operations of the devices.

What was our ROI?

There has been a cost reduction in our security budget after implementing FortiGate, attributed to its offering of essential features at a reduced cost compared to previous vendors.

What's my experience with pricing, setup cost, and licensing?

We pay for additional services like perpetual licenses. Despite this, FortiGate is considered a cost-effective solution. I rate the pricing as a five out of ten, reflecting a balance between cost and benefit.

Which other solutions did I evaluate?

We also use other vendors like Cisco, Netgate, Ubiquiti, and others in our environment.

What other advice do I have?

I recommend this product. In future updates, it would be beneficial to see automation features, such as real-time alerts via phone, which we currently get from other OEMs.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure


    reviewer1729623

Reliable with enhanced threat detection with effective content filtering

  • October 25, 2024
  • Review provided by PeerSpot

What is our primary use case?

We are using the FortiGate Next Generation Firewall, and we are also providing this solution to our customers.

How has it helped my organization?

Customer is investing in this solution. We have observed a reduction in order value costs, approximately one lakh rupees per order, which contributes to reducing overall security costs.

What is most valuable?

In our territory, the most usable features include WAP content filtering, which is more utilized than IDS, sandbox license, and multiple internet connectivity. These are the primary features we are offering as a solution. 

FortiGate's threat detection capability is excellent. Compared to other solutions, FortiGuard Lab has a very high capacity to detect malware and malicious content.

What needs improvement?

I would like to see improvements in some of the hard drive features on FortiGate so that we can generate reporting within a single box.

For how long have I used the solution?

We have been working with FortiGate Next Generation Firewall for the last ten years.

What do I think about the stability of the solution?

It's reliable and works well within our needs.

What do I think about the scalability of the solution?

FortiGate is scalable. That said, you must change the hardware to scale in capacity.

How are customer service and support?

Technical support has improved over the last two or three years, as Fortinet now operates 24/7 support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have also worked with SonicWall. Compared to SonicWall, FortiGate allows us to make a DNS server, which SonicWall cannot do. SonicWall offers the advantage of providing a free reporting solution.

What's my experience with pricing, setup cost, and licensing?

The price is very aggressive in India as India is a rapidly growing market, the original equipment manufacturer offers competitive pricing.

Which other solutions did I evaluate?

We have evaluated other solutions like SonicWall and Sophos.

What other advice do I have?

For very small companies, with five to ten users and where cost is a concern, I would not recommend going with FortiGate. 

If only cost is a concern, then it would not be recommended. It is a little bit expensive - the entry-level model is the FZ FortiGate. At the same time, Sophos XZ 86 is an entry-level model, which is more suitable for very small networks.

I'd rate the solution eight out of ten.


    Bernard Rocke

User-friendly and effective threat identification solution with helpful support

  • September 30, 2024
  • Review provided by PeerSpot

What is our primary use case?

Overall, we use Fortinet FortiGate IPS for group security, managing several companies across the region via a central location in Trinidad.

How has it helped my organization?

It ensures that we safeguard our environment effectively.

What is most valuable?

The ease of use, concise reports, and threat identification are very user-friendly and valuable.

What needs improvement?

There are no areas that need improvement at this point in time.

For how long have I used the solution?

I have used FortiGate IPS for about two years.

What do I think about the stability of the solution?

So far, we have had no issues with stability. 

What do I think about the scalability of the solution?

FortiGate IPS seems to grow with us as we grow. We are on the latest edition, and it is fairly easy to maintain going forward.

How are customer service and support?

I do not normally interact with customer service, yet I had a very good conversation with them the other day. I would rate the experience a ten out of ten.

How would you rate customer service and support?

Positive

What about the implementation team?

The setup was done by the infrastructure team, including four network admins and one infrastructure security person. The initial setup appears to have been straightforward based on indications.

What was our ROI?

We haven't implemented it for ROI benefits but rather for intrusion detection. It's just to make sure that we safeguard our environment.

What's my experience with pricing, setup cost, and licensing?

FortiGate is slightly more expensive. CrowdStrike is offering better rates, which is something you need to look at.

Which other solutions did I evaluate?

CrowdStrike and other vendors have more competitive pricing, and CrowdStrike is currently number one in the quadrant while FortiGate is ranked lower.

What other advice do I have?

I would recommend this solution to others because it is a good product. Overall, I would rate it nine out of ten. It ensures security and is easy to use.

I'd rate the solution nine out of ten.


    Taha Turkestani

Enhanced threat prevention with very good support and valuable behavior reports

  • September 25, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use FortiGate as a firewall. We have a FortiGate 201 model.

How has it helped my organization?

It's good that we didn't get hacked or attacked, indicating strong threat prevention.

What is most valuable?

The reporting on employee behavior and the prevention of new viruses are essential features. Additionally, we have found it convenient for monitoring if users download documents from unknown websites.

What needs improvement?

The AI part needs improvement to enhance its functionality.

For how long have I used the solution?

We have been using Fortinet FortiGate IPS for almost three years.

What do I think about the stability of the solution?

Fortinet FortiGate is very stable. We have not faced any delays or issues.

What do I think about the scalability of the solution?

The scalability is good. We haven't faced any issues, and it supports our organization well.

How are customer service and support?

The technical support is very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We use FortiGate for our data center firewall and Sophos for our internet firewall. We find FortiGate to be more stable than Sophos.

How was the initial setup?

The initial setup was straightforward and did not present any issues.

What about the implementation team?

The installation was performed by a product's partner. I supervised the process.

What other advice do I have?

Overall, the stability of FortiGate IPS is impressive, and I would recommend it to others because of its stability.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Ian Manton

Intuitive with a user-friendly interface that simplifies network tasks

  • September 25, 2024
  • Review provided by PeerSpot

What is our primary use case?

I used it as an IT provider, and our main firewall was the Fortinet series FortiGate. Currently, I am just a user on the end user side of the fence.

How has it helped my organization?

The Fortinet gear is really easy to use, intuitive, and pretty powerful. It has been great because we haven't had to change it out very much. The operational return on investment has been great as we don't have to keep replacing it.

What is most valuable?

I really liked the interface because it was extremely user-friendly. Unlike Cisco, where you didn't need to be certified to use the interface effectively. The consistency across all models has also been beneficial as it simplifies learning and usage. They put in a thing called the FortiCookbook, which is very easy to read with real-life scenarios that make networking tasks like joining networks very straightforward.

What needs improvement?

I just don't like giving products ten out of ten. There's always something new that can be added or fixed.

For how long have I used the solution?

I have been working with the Fortinet FortiGate overall since 2006, which is quite a few years now.

What do I think about the stability of the solution?

We haven't had to change it out very much. It has been stable and reliable for us.

What do I think about the scalability of the solution?

I would rate its scalability as a nine out of ten. They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.

How are customer service and support?

Customer support is quite good. We purchased the 24/7 support, and they usually respond within an hour, even in the middle of the night.

Which solution did I use previously and why did I switch?

I haven't switched from FortiGate. We still use the Fortinet solution as our firewall.

How was the initial setup?

The initial setup is very straightforward and easy, with wizards helping to configure the device efficiently.

What was our ROI?

The ROI has been very good because it's operationally efficient, and we haven't needed to replace the equipment frequently.

What other advice do I have?

I would definitely recommend it to other businesses with similar security needs. For smaller businesses with just a couple of computers, the standard ISP-supplied modems are fine.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises


    Minarto Basuki

Ensuring network protection with robust IPS solution and good training

  • September 24, 2024
  • Review provided by PeerSpot

What is our primary use case?

Since we are going to implement a payment gateway, digitalizing our payment to the vendors, where they can upload their invoice, we think it is really necessary to upgrade our network from the potential threat. So, we use Fortinet FortiGate IPS to address this.

How has it helped my organization?

Having IPS helps in ensuring that our network is protected from potential threats, which is crucial as we implement our payment gateway.

What is most valuable?

My IT team has not had any complaints and finds Fortinet FortiGate IPS quite smooth. We also get yearly updates and training from the vendors.

What needs improvement?

Pricing is one of the factors that need improvement. Maybe they can offer a smaller scope for a cheaper price for smaller organizations.

For how long have I used the solution?

We have been using Fortinet FortiGate IPS for about three to four years.

What do I think about the stability of the solution?

I rate the stability of the solution as nine out of ten. We have not experienced any bugs, glitches, or downtime. It is stable.

What do I think about the scalability of the solution?

I rate the scalability of the solution as nine out of ten.

How are customer service and support?

I rate the customer service and support as nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup took about two to three weeks, with everything completed within one and a half to two months, considering we have multiple locations.

What about the implementation team?

My IT team, which is small (about three to five people), handled this.

What's my experience with pricing, setup cost, and licensing?

Pricing is expensive compared to other solutions. I would rate it as nine out of ten in terms of expense.

What other advice do I have?

I recommend Fortinet FortiGate IPS to others due to its stability and effectiveness.

Which deployment model are you using for this solution?

On-premises


    Ayman Said

User-friendly firewall with effective threat prevention and seamless SD-WAN management

  • September 17, 2024
  • Review provided by PeerSpot

What is our primary use case?

We are using FortiGate IPS as a firewall, as an intrusion prevention system (IPS), and as a content filter. Additionally, we use it for SD-WAN, which is very important for us.

How has it helped my organization?

FortiGate IPS has made managing our cybersecurity framework easier. It is user-friendly, easy to implement, and helps in threat detection and prevention. Also, SD-WAN management by FortiGate has ensured seamless internet connectivity by automatically switching between lines during provider interruptions.

What is most valuable?

The most effective features for threat prevention are the IPS, content filter, and SD-WAN capabilities. The user-friendly nature of FortiGate IPS compared to our previous products, like Cisco and SonicWall, is also valuable.

What needs improvement?

I would like to see more AI features included in future updates, as that would add significant value. Additionally, the pricing of FortiGate is relatively high compared to other products like Cisco and SonicWall. An area for improvement is in their support services, which could be more responsive and quicker to resolve issues.

For how long have I used the solution?

We have been using FortiGate IPS for more than nine or ten years.

What do I think about the stability of the solution?

FortiGate IPS is very stable.

What do I think about the scalability of the solution?

I think it is very scalable. I would rate its scalability as nine out of ten.

How are customer service and support?

In the past, direct support from Fortinet was not very satisfactory, as it took a lot of time to resolve issues. However, we now receive excellent support from our partner. They are amazing and provide very good support.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We previously used SonicWall and Cisco. Compared to those products, FortiGate IPS is easier to use and more user-friendly.

How was the initial setup?

The initial setup was straightforward and easy to implement. It took only a few hours to deploy.

What about the implementation team?

The implementation was done by a different team, but we supervised the process. We used third-party services for the implementation.

What's my experience with pricing, setup cost, and licensing?

The pricing is relatively high compared to other products like Cisco and SonicWall. This is a point that could be improved, as FortiGate is expensive.

Which other solutions did I evaluate?

We evaluated SonicWall and Cisco before choosing FortiGate IPS.

What other advice do I have?

I recommend FortiGate IPS because it is very user-friendly, easy to install, and effective in threat prevention. More AI features in future updates would add more value.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud


    reviewer2540127

Easy to use and checks the access control as a firewall

  • September 02, 2024
  • Review provided by PeerSpot

What is our primary use case?

We used the solution for the client environment.

What is most valuable?

The solution is easy to use and checks the access control as a firewall. We did not face any challenges while integrating the solution into our infrastructure. Fortinet FortiGate SWG is easy to use.

What needs improvement?

Fortinet FortiGate SWG can't be used on its own, and you have to get FortiAnalyzer.

For how long have I used the solution?

I have been using Fortinet FortiGate SWG for three years.

What do I think about the stability of the solution?

Fortinet FortiGate SWG is a very stable solution.

What do I think about the scalability of the solution?

Fortinet FortiGate SWG is a scalable solution.

How was the initial setup?

The solution's initial setup is simple once you get a hang of it. All the documentation is available to help with the setup.

What other advice do I have?

Overall, I rate the solution a nine out of ten.


    TiagoSilva

Enables organizations to prevent access to classified IP addresses and protects environments from attacks

  • August 29, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for a large government customer. We helped them migrate from Check Point to Fortinet FortiGate. The customer had a lot of applications that are accessed by HTTPS. It was necessary to put some protection in place to prevent certain internet access. They have a reverse proxy published behind FortiGate. The reverse proxy balances the servers.

FortiGate uses IPS profiles for the reverse proxy. The operation system is Linux, and the server is Apache with HTTPS of medium, high, and critical severity. FortiGate is used to inspect the connections between the servers and the customers. It is used to protect the environment.

What is most valuable?

We use .NET services to block IPs. We use the tool’s features to prevent access to classified IP addresses. We use ISDB to prevent network access to malware, botnet, BitTorrent networks, and mining for cryptocurrencies.

We prevent access to certain classified addresses to stop attackers from understanding our environment. Attackers try to study the environment to explore its vulnerabilities and attack us. The solution protects the environment from internal and external threats.

What needs improvement?

Our customers have a specific application for two-way inspection. Two-way inspections are not possible in FortiGate. It is usually available in load-balancing solutions like F5. It would be a good improvement if the product provides two-way inspection features in the next release.

For how long have I used the solution?

I have been using the solution for five years.

How are customer service and support?

The support is good. We need to raise specific tickets for specific problems. If we have any issues, the team helps us solve them.

How would you rate customer service and support?

Positive

How was the initial setup?

It is easy to deploy the solution. The configuration of the firewall is simple.

What was our ROI?

The protection of the customers’ networks is our return on investment. The integration with FortiAnalyzer allows us to see the traffic and perform troubleshooting. Creating a profile with IPS does not require many steps. The level of protection provided by the tool is better than other vendors.

Which other solutions did I evaluate?

Fortinet FortiGate is better compared to Check Point.

What other advice do I have?

Overall, I rate the product a nine out of ten.


    BrunoClicque

Provides an ease of deploying IoT security and good stability

  • July 04, 2024
  • Review from a verified AWS customer

What is our primary use case?

We primarily use the product to enhance our network security infrastructure. It monitors and investigates inbound and outbound traffic across our organization, ensuring comprehensive security coverage.

What is most valuable?

The product's most valuable feature is the ease of deploying IoT security with a single click. Additionally, the frequent updates to the online database ensure that our security measures are always up to date, enhancing our protection against emerging threats.

What needs improvement?

One area for improvement is the licensing policy. If support licenses are not renewed, the product's functionality ceases, which can be disruptive. 

Integrating more advanced threat detection capabilities utilizing artificial intelligence would be highly beneficial in future releases.

For how long have I used the solution?

I have been using FortiGate IPS for around 15 years.

What do I think about the stability of the solution?

The solution is highly stable, with minimal disruptions. I rate it a nine out of ten for stability.

What do I think about the scalability of the solution?

Once deployed, the product scalability is constrained, requiring appliance upgrades for increased capacity.

How are customer service and support?

The customer support team is responsive but relies heavily on external partners for frontline assistance, which can lead to delays in critical situations.

How would you rate customer service and support?

Negative

How was the initial setup?

The initial setup is straightforward for those with a technical background in network security. However, configuring the system requires a deep understanding of the product.

What about the implementation team?

We implemented FortiGate IPS with our technical team, which has extensive experience with network security solutions.

What was our ROI?

Since implementing FortiGate IPS, we've seen an approximately ten percent reduction in operational costs, largely due to consolidating security measures onto a single platform.

What's my experience with pricing, setup cost, and licensing?

The platform offers a reasonable price point compared to its competitors.

Which other solutions did I evaluate?

Before opting for FortiGate IPS, I evaluated several competitors, including Palo Alto, Checkpoint, WatchGuard, Barracuda, SonicWall, and Sophos. 

What other advice do I have?

FortiGate IPS is a solid choice for organizations seeking comprehensive network security. Ensure your team has the technical knowledge required for effective deployment and ongoing management.

I rate it an eight. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?