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Perfective for Proactive escalation
What do you like best about the product?
VictorOps-now owned by Splunk has provided us with an easy mechanism to escalate high priority incidents so that it may be handled on time.
This helps us restore service as soon as possible
This helps us restore service as soon as possible
What do you dislike about the product?
There is nothing that I dislike about this product
What problems is the product solving and how is that benefiting you?
Escalation high priority incidents that may impact business services
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Splunk Enterprise Integration i Excellent
What do you like best about the product?
The ability to fully integrate and create flow of information from our CMDB to Splunk data warehouse.
What do you dislike about the product?
There is nothing at this time. The app installed with no issues.
What problems is the product solving and how is that benefiting you?
Connecting CMDB and ticket creation to Splunk engineers.
Exciting to use
What do you like best about the product?
I like how in depth splunk gets. The splunk enterprise model that we use is integrated into a reporting system that is then sent out to employees to keep track of data.
What do you dislike about the product?
I do not have any dislikes in relation to splunk usage.
What problems is the product solving and how is that benefiting you?
Splunk offers great knowledge to our cyber team, and it makes their jobs easier
Splunk Rocks
What do you like best about the product?
I like how Splunk has a rich set of data that I can pull from for all of our endpoints
What do you dislike about the product?
At times, I struggle with wording the search properly.
What problems is the product solving and how is that benefiting you?
We are vizualizing system data from Splunk to show operational issues within our system
this app is really easy to use and is readily available
What do you like best about the product?
ease of use and the way how the ServiceNow tool is integrated with Splunk with just the creation of a user record
What do you dislike about the product?
this app doesn't have an inbuilt portal of the Splunk app
What problems is the product solving and how is that benefiting you?
The events that gets generated in the customer network to be readily available in ServiceNOw
Very powerful, quick, customizable log analysis tool
What do you like best about the product?
Splunk has been paramount in us gaining information from our log data, it has the ability to very quickly parse and understand the data. Once you parse the log data creating visualizations is easy and they can be grouped into dashboards which is quite convenient.
For us this brings the following business benefits:
- We can quickly and easily see/get alerted of any issues in our running system
- Stakeholders can see the performance and usage of a given system.
- Developers can monitor a system and gain insights which drive optimization.
For us this brings the following business benefits:
- We can quickly and easily see/get alerted of any issues in our running system
- Stakeholders can see the performance and usage of a given system.
- Developers can monitor a system and gain insights which drive optimization.
What do you dislike about the product?
Learning the Splunk query language takes some time. It is powerful and relatively intuitive but there is definitely a learning curve there. In the past, there were a few cases where we had issues with duplicated log data, figuring out why and removing it was quite the effort.
What problems is the product solving and how is that benefiting you?
Splunk have let us answer the following questions:
- How many users are using our system and how active are they?
- Is our live system running into any unexpected issues?
- How performant is our live system, how does that change under load
- What are some problematic/slow calls to our system?
- How can we give stakeholders insight into the platform with minimal friction?
- How many users are using our system and how active are they?
- Is our live system running into any unexpected issues?
- How performant is our live system, how does that change under load
- What are some problematic/slow calls to our system?
- How can we give stakeholders insight into the platform with minimal friction?
Recommendations to others considering the product:
Definitely build dashboards to share with business stakeholders. Try to put a lot of information in your logs and the more easily parseable it is the better. The query language has a learning curve, so having a couple specialists is very helpful.
Amazing tool
What do you like best about the product?
It is a tool that simplifies your data and makes your duty easier
What do you dislike about the product?
Sometimes it is needed a little more flexibility to aggregate functions of programming
What problems is the product solving and how is that benefiting you?
Visualization of data from many systems in an efficient way. The benefit is that it makes it easy
Recommendations to others considering the product:
Filter logs before indexing
Splunk for dashboards
What do you like best about the product?
Splunk is very easy easy to use. just needs a query and since the data ic connected to server, it automatically pulls up the data and generate the report based on the requirement. different type of visualizations like pie chart, bar graph, etc can be used.
What do you dislike about the product?
Eventhough the spunk query language is simple however we need to learn a new language. Splunk does charge a pretty penny for the higher levels of certification. But the cost paid to value earned is totally worth the cost of certifications needed.
What problems is the product solving and how is that benefiting you?
When you have the visibility Splunk give you into your data at the speed and ease that Splunk provides it, your options are limitless. We've been using it in the SOC and it is amazing how easy it is to find problems and fix them once they are found. There's all kinds of events, forums, videos, conferences and meetings that you can go to and have your questions answered. Splunk is by far the best product on the market and it will continue to be in the future.
Recommendations to others considering the product:
When you have the visibility Splunk give you into your data at the speed and ease that Splunk provides it, your options are limitless. We've been using it in the SOC and it is amazing how easy it is to find problems and fix them once they are found.
Great insights extracted from logs
What do you like best about the product?
Lots of value is created from the information generated by reading the logs .
What do you dislike about the product?
Syntax are difficult. Lots of coding involved to configure and read logs.
What problems is the product solving and how is that benefiting you?
Production monitoring. It enables proactive approach to numerous situations . For example it can generate alerts etc
Splunk is a great tool are debugging issues
What do you like best about the product?
We use splunk to log errors, warning and information messages so that we can debug test env and production environment issues. It is fast and easy to use, can make graphs and tables, so handy. Can filter out information based on different attributes making it easier to find the logs that you are most interested in. Makes life easier for a developer cause some things can't be understood until live traffic hits your app.
What do you dislike about the product?
Nothing really, I like this tool. Somtimes I notice that I get 504 error on the page, or service not available errors, then I have to keep refreshing the page until it starts working again. It will be good if that does not happen, other than that, it can take sometime to retrieve records for a longer period of time, but thats bound to happen, I am sure they optimize the retrieval time as much as possible.
What problems is the product solving and how is that benefiting you?
Helps to debug production issues, we use it to log info, warning and errors.
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