AWS FreePBX v16 with included Technical Support
TheWebMachine Networks | 16.2Linux/Unix, CentOS 7.8 - 64-bit Amazon Machine Image (AMI)
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Review of FreePBX
What do you like best about the product?
excellent communication capabilities internally and externally.
What do you dislike about the product?
The interface is too complicated for some employees to use, if it had a more user-friendly display that would help our part time & temporary employees.
What problems is the product solving and how is that benefiting you?
Communication between agencies internally and externally is greatly helped with this product. We have observed increased communication across the board.
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This is a feature to have to make sure you never lose a business call.
What do you like best about the product?
That you can change the forwarding phone number from anywhere.
What do you dislike about the product?
I haven't found anything really that I dislike yet.
What problems is the product solving and how is that benefiting you?
Being able to transfer after hours phones to anyone in case of an emergency is very helpful for employees and the business.
FreePBX is great!
What do you like best about the product?
I like that FreePBX allows me to check voicemails through my email.
What do you dislike about the product?
I dislike that I can't receive voicemails through my phone and email. I need to pick one or the other.
What problems is the product solving and how is that benefiting you?
A lot of our employees work remotely or have meeting offsite, which means they can't check voicemails directly from their work phone.
Awesome
What do you like best about the product?
Easy to use all the information you need is right at your fingers
What do you dislike about the product?
Take a long time to search for calls and download
What problems is the product solving and how is that benefiting you?
Tracking number of calls
Recommendations to others considering the product:
It's free
Excellent, Full featured Phone System!
What do you like best about the product?
Easy to use, administer and configuration settings push automatically to all phones. Wonderful! Updated frequently.
What do you dislike about the product?
Initial setup is a bit of work (as with most systems), once setup the way you like; works very well.
What problems is the product solving and how is that benefiting you?
Multi-user phone system, simple administration
Free open-source PBX system
What do you like best about the product?
Customization! Lots of thirdparty modules to adapt to different needs. And of course the fact that its free!
What do you dislike about the product?
Complicated at first. You need to find and install the right modules in order to have more complicated setups, such as line routing. I hope they make this easier in the future.
What problems is the product solving and how is that benefiting you?
Stable replacement for landline phone system and fraction of the cost.
Good if You Know What to look for
What do you like best about the product?
An incredible amount of options to choose from, at minimal costs. If you want your phones to do something, they probably have it.
What do you dislike about the product?
On the other hand, the vast amount of customization can feel very overwhelming at times. It becomes harder to find common options.
What problems is the product solving and how is that benefiting you?
Managing extensions becomes much easier.
horriable service
I install it twice, first time, it do not work, second time server just down after 10 minutes. Can't believe amazon provide those kind of service to customer.
Downtime is more them Uptime
I had taken Medium server and worked on it just for 2-3 extension for every 10-15 server is down
I don't waste time on installing it
Awesome Product
This product is well worth the extra money for yearly support. Install was super simple one-click install and had its own security group already built which is a huge time saver as all the ports needed for SIP out of box. Asterisk was ready to go as soon as the image was done spinning up.
Tech support was always super helpful and very thorough in response to questions.
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