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Reviews from AWS customer

34 AWS reviews

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4-star reviews ( Show all reviews )

    Manojkumar Reddy

Focused customization has exposed setup complexity but now automates daily banking reports

  • February 18, 2026
  • Review from a verified AWS customer

What is our primary use case?

Jaspersoft's main use case for me is to create customizable reports for the data that we need. As I work in the BFSI sector, specifically banking, whenever a client asks for a particular report based on their requirements, whether it is a statement report or details of accounts that are currently open or closed, we fetch that information in Jaspersoft reports by configuring SQL or PL/SQL queries.

The main use case involves customizable reports, and even in existing reports, we can add fields accordingly based on requirements and configure them by updating the query. We then run Jaspersoft reports to check whether the data is coming properly before deploying it in production for the client.

For example, if I have an existing report that fetches account details of a particular account based on the date of opening, and the client initially needed records fetched at the end of each month, I can customize it to fetch data for every day instead by modifying the date criteria. This is how we perform customization in practice. For deployment, once compilation is successful, we deploy it to a specific path using the DevOps pipeline and move it to UAT. Once UAT testing is successful, we move it to production in the same manner.

What is most valuable?

Jaspersoft's best feature is that any developed report can be customized with no restriction, and based on permissions, any user can customize a particular report. Reports can be modified at any time by taking the JRXML and making changes, then executing that particular Jaspersoft report. If there is any error, it will be caught while executing or compiling, and based on that, the error can be resolved and deployed to production. Jaspersoft also suggests where the error is and how it can be resolved, as AI is integrated with it.

Beyond this, we can add an unlimited number of fields, and reports can be generated with an unlimited number of pages, which is not restricted to one or two pages. This is one of the best features that stands out when compared to other tools. Jaspersoft provides real-time data analytics and reporting features, which is also one of the best features, and it has impacted the organization very positively.

What needs improvement?

The only area for improvement is that initial implementation takes considerable time and is somewhat complex, requiring someone with specific knowledge to perform it. Apart from that, everything is satisfactory.

For how long have I used the solution?

I have been working in this field for five years.

What do I think about the stability of the solution?

Jaspersoft is highly stable.

What do I think about the scalability of the solution?

Jaspersoft is highly scalable.

How are customer service and support?

Customer support is quite good, and I have received very positive feedback on it.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

We did not use any solution earlier, but we are using alternate solutions alongside Jaspersoft. We are also using Power BI as well as Qlik Sense. We evaluated SAP Crystal Reports before choosing Jaspersoft.

How was the initial setup?

The initial setup cost is high as the implementation is complex, but the pricing is consistent with market standards, and the licensing cost is also consistent with market standards.

What was our ROI?

We have seen a return on investment as significant time was saved through automation, and it gradually reduced manual intervention during data fetching and publishing to the dashboard.

What's my experience with pricing, setup cost, and licensing?

The initial setup cost is high because the implementation is complex, but the pricing is consistent with market standards, and the licensing cost is also consistent with market standards.

Which other solutions did I evaluate?

We did not use any solution earlier, but we are using alternate solutions alongside Jaspersoft. We are also using Power BI as well as Qlik Sense. We evaluated SAP Crystal Reports before choosing Jaspersoft.

What other advice do I have?

Jaspersoft is currently one of the market competitors, unlike Microsoft Power BI and Tableau. Power BI can be used over mobile and can be installed and integrated with other platforms, and Jaspersoft also provides the same features. I do not think much improvement is needed in this area.

A lot of time is saved through the automation feature. We integrate Jaspersoft with data APIs from different platforms, including Salesforce and other marketing platforms, and create reports based on timing. Once data enters a particular platform, it gets triggered every hour, the data gets updated, and based on that, the dashboard gets updated. This has reduced manual work and saved considerable time.

We purchased Jaspersoft through the AWS marketplace. I would rate the overall experience in this review as a three out of five.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Will ODwyer

Embeddable visualizations

  • July 31, 2017
  • Review from a verified AWS customer

We have been using Jaspersoft as our tool of choice for embeddable visualizations for our application BizCoach.
We extensively use the visualize.js library and now that we can use filters with visualize.js in version 6.4 it has made the product much stronger.
Using Jaspersoft has been a great success and we are happy with the broad functionality the product gives us.


    Peter

Excellent product - no support

  • January 11, 2017
  • Review from a verified AWS customer

Product is excellent and really worth it.

However the AWS install places sample data and there is no way of finding out quickly how to remove it. Unfortunately this needs to be considered for production installs - and I am not prepared to buy support just to find out the method of removing demonstration data.


    Grant Peterson

Excellent intro BI software

  • November 14, 2014
  • Review from a verified AWS customer

We selected JasperSoft as an introductory BI platform for our company. Easy to setup, maintain, and far less expensive than the competition, JasperSoft for AWS has helped us set the stage for BI initiatives in our organization without breaking the bank or landing in expensive long-term contracts.


    Amazon Customer "Nitin Sinha"

Great Software

  • September 25, 2014
  • Review from a verified AWS customer

I love creating reports on Jaspersoft. I have used both the community and AWS version. It has quite a few options to configure the report and if the server could take in CSV files as inputs then I would have given it 5 stars. Currently you need to load that data into a database (one of the options I am sure there are others) to make it work. Love the app interface and the ease of transferring reports from desktop to server


    KJ0120

Mobile App

  • July 17, 2014
  • Review from a verified AWS customer

I have registered an 3 days trial of JRS 5.6, and I try to create a Report. Unfortunately, the report always looks empty in my Android JasperMobile app. But the report can only see from computer browser. What happened to this?

We got the response from Jaspersoft, and they will release an new version to this problem ASAP.


    Amazon Customer

Quick deployment and good analytics!

  • May 21, 2014
  • Review from a verified AWS customer

As my company has written a mobile application for social networking, we were in need of a utility to provide analytics against our database. Jaspersoft was at the top of the list of options and we were able to do a 3 day pilot. After that we decided to move forward with using Jaspersoft. As we are already users of AWS, it was a natural fit. And, as a bonus, since we only need ad-hoc analytics we can power up this instance on an as-needed basis to only be charged for the uptime. I've found that the interface is fairly intuitive and the community forums have been very helpful. I would like a little more documentation on the DOMEL implementation, though at times it has been a little difficult to make it do exactly what I want (though perhaps that just means I need to devote more time to it). Since there isn't a 4.5 star option, I would have to go with 4 stars due to some lapse in the DOMEL documentation on how to specifically do certain tasks. That's the only "problem" I have run into.


    EXILANT TEchnologies Private Limited

Easiest Cloud BI solution so far by our standards

  • May 21, 2014
  • Review from a verified AWS customer

Jasper on Cloud is really easy to migrate from your existing enterprise setup and will not take more than a day max for very large scale implementations.
Data and report migration will take your time based on the volume and complexity (read customization).

Greenfield implementation takes not more than a day of planning and subsequently few hours of setup.
Tech support is friendly and responsive as well if opt to take additional help.

There is a wide variety of hosted DB solutions to be integrated seamlessly.

Provisioning is very easy with background know-how of AWS in general and is limited to matter of few clicks.

Comes with the benefit of a mobile BI app (compatible with both iOS and Android)

Our take: A must for enterprise-BI in SMB segment ! And good for competing against any in-house large scale enterprise BI installation for large scale business.


    Spuul

Easier to get started and start creating reports but bit slower on report loading

  • May 13, 2014
  • Review from a verified AWS customer

Easier to get started and start creating reports compared other tools we tried. Could start creating reports with out need to download any more software.

Bit slower reports loading side, but we are happy with jaspersoft response and hopefully performance issues get resolved in next release, v5.6.


    Mahesh

Great features with almost professional Edition + Cost Effective

  • August 28, 2013
  • Review from a verified AWS customer

Jaspersoft is an excellent BI system that provides maximum features available in AWS on a low service cost. Easy to install & configure.It connects to AWS REDShift . It is a great experience. "Jaspersoft Dataintegration" features in AWS would have made it more tightly coupled.so i go 1 down in star.