Reliable backups and fast support
What do you like best about the product?
The operation is straightforward, and the support responds very quickly. The price-performance ratio is also convincing. Backups can be scheduled effortlessly, and any error messages are clearly understandable. Restoring data also works reliably. The installation went smoothly, and setting up the backup jobs was intuitive. It is particularly positive that support is also quickly available for remote sessions if needed. Nakivo runs around the clock without failures, and the backups are always performed reliably.
What do you dislike about the product?
Restoring individual files from a virtual disk is somewhat cumbersome with ext4 partitions.
What problems is the product solving and how is that benefiting you?
Nakivo does not cause problems, and if problems arise for other reasons, Nakivo solves them.
Has improved customer satisfaction through reliable replication and flexible deployment
What is our primary use case?
My main use case for NAKIVO Backup & Replication is that I use it for replicas.
I can give a quick, specific example of how I use NAKIVO Backup & Replication for replicas in my work, as I use it for replicating all machines and data centers for all my customers, specifically MSP.
I handle replication for my customers with a file server, monitoring for the data center, specifically Hyper-V, and for cloning information for file servers and physical servers too.
How has it helped my organization?
NAKIVO Backup & Replication has positively impacted my organization and my customers because it is not expensive and easy to use. I can see all the backup and replication processes, and I can protect all my customer data. It's the best solution when compared with others.
The time savings and customer satisfaction demonstrate specific positive outcomes. The customers are happy with the solution and appreciate that it is not expensive.
What is most valuable?
NAKIVO Backup & Replication is very easy to use. The backup, disaster recovery, encryption, dashboard, monitoring, and support are the best features it offers.
What needs improvement?
At this moment, the platform is very good, and I don't think there are improvements needed for NAKIVO Backup & Replication.
For how long have I used the solution?
I have been using NAKIVO Backup & Replication for three years.
What do I think about the stability of the solution?
NAKIVO Backup & Replication is stable for me, as I don't have any problems with it.
What do I think about the scalability of the solution?
NAKIVO Backup & Replication's scalability is very good, as it can grow easily with my needs and is very straightforward to use.
How are customer service and support?
My experience with customer support has been very nice, as I haven't encountered any problems. NAKIVO Backup & Replication has support 24/7, which is excellent.
I rate the customer support a 10, as it provides excellent service.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before switching to NAKIVO Backup & Replication, I used Veeam Backup. I prefer to stay with NAKIVO Backup & Replication because I save money, it's not very expensive, and it complies with my requirements.
What was our ROI?
I have seen a return on investment through money savings and time efficiency. It's very easy when my users, technicians, and other administrators work with it for other customers too.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is very positive. The pricing is very low, and the licensing process makes it easy to obtain any quote.
Which other solutions did I evaluate?
Before choosing NAKIVO Backup & Replication, I evaluated Veeam Backup and Acronis.
What other advice do I have?
NAKIVO Backup & Replication is very easy to use, helps save money, and provides 24/7 support. There is very good documentation available on the official site. It's an excellent tool and solution, and you always have attention from both the partner and directly from NAKIVO.
I have noticed that integration with SAP Business One is not complete for NAKIVO Backup & Replication at this moment.
My company has a business relationship with NAKIVO as I am a partner and reseller.
On a scale of 1-10, I rate NAKIVO Backup & Replication a 10.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Best Backup solution
What do you like best about the product?
We ve been using nakivo for ages, and it has an easy interface that even a none technical professional can understand.
Implementation literally took minutes and we had assistance from customer support and our account manager who is with us all the way. The solution is used on a weekly basis and it has numerous features that allows you to protect your data. Integration in our system was done successfully
What do you dislike about the product?
As for the downside, I haven't seen any yet.
What problems is the product solving and how is that benefiting you?
Backing up our VM and serbers - it is very cost effective
Simple, Reliable and Cost-Effective Data Protection
What do you like best about the product?
I really like how easy it is to deploy and use. Nakivo supports a wide range of environments (VMware, Hyper-V, Nutanix, Proxmox, physical servers, Microsoft 365, NAS, and multiple clouds), and the 24/7 support is excellent without the high costs you usually see with other vendors. It delivers great value for money.
What do you dislike about the product?
The platform is very solid, but some advanced features like disaster recovery and monitoring could benefit from more detailed reporting and customizable dashboards. That said, Nakivo updates frequently and keeps improving with each release.
What problems is the product solving and how is that benefiting you?
Nakivo helps us protect critical workloads across virtual, physical, cloud, and SaaS environments with a single platform. It has improved our business continuity by providing reliable backups, fast recovery, and ransomware protection, all while reducing costs compared to other vendors. The result is greater confidence in data availability and simplified backup management.
Great backup solution for SMBs
What do you like best about the product?
The range of features for the price, it’s an excellent replacement for more well known brand that seems to take its customer’s for granted with regards pricing, especially in the SMB space.
The fact it can install as an app on a range of NAS hardware means we can save on Windows server licensing, and have a dedicated back up device.
Offer of free consultation to setup the product in production environment and adhere to best practices.
What do you dislike about the product?
So far as I know, removable media has to be set up as multiple repositories instead of the software dealing with a bundle of devices that may be rotated as a single entity. It requires a bit more configuration than anticipated but with job cloning options was fairly easy in the end.
What problems is the product solving and how is that benefiting you?
Seems very comparable to more popular and well known backup vendors features.
Saving money on other vendors who see fit to price gouge on subscriptions.
Saving on Windows server licenses.
Fast, Secure, and User-Friendly Backup Software
What do you like best about the product?
its speed and reliability. It makes backing up and restoring data very easy
What do you dislike about the product?
I don't really have anything I dislike about NAKIVO
What problems is the product solving and how is that benefiting you?
It solves data Loss by providing fast and reliable backup and easy recovery
Straight forward configuration and deployment. Great support.
What do you like best about the product?
The most helpfull thing is the configuration. Countless options for backup settings, schedules. Works great in synology enviroment. Also works great with any type of media, External disks, onboard disk, cloud, tape. Excellent support for the setup. Also great backup speed.
What do you dislike about the product?
I cant find any downside for the moment.
What problems is the product solving and how is that benefiting you?
I am using Nakivo as the main part of my DRP.
Simple, Smart, and Fast, The best Backup Solution we worked with
What do you like best about the product?
Nakivo Backup & Replication is extremely intuitive with a great workflow that makes backups simple to manage. It’s also very smart—if a Transporter isn’t available during a job, the system recovers automatically without manual input. I really like the distributed architecture, where multiple transporters act as a pool to handle backup, compression, encryption, and recovery tasks efficiently.
Scheduling is flexible and easy to set up, with support for multiple schedules on the same job. Licensing is straightforward, affordable, and “set and forget” with no hidden complexities. The Flash Boot for VMware feature is a true lifesaver—being able to spin up a temporary VM directly from the backup files within seconds has saved us in critical moments. Backup lifecycle and retention are also very intuitive and reliable.
Lastly, Nakivo’s support team has been excellent—knowledgeable, responsive, and proactive in helping us design strategies that fit our environment perfectly.
What do you dislike about the product?
I’d like to see a dynamic search function on the Jobs page to make it easier to quickly filter through multiple backup jobs.
What problems is the product solving and how is that benefiting you?
We needed a reliable solution for backing up multiple VMware and Windows servers, as well as cloud backups. Nakivo integrates seamlessly with Backblaze, giving us secure offsite storage. Overall, it has simplified our backup operations, improved recovery times, and provided peace of mind that all critical data is safe.
Intuitive, Fast, and Reliable Backup
What do you like best about the product?
I've been using Nakivo for about a month now.
With over 20 years of experience in backup solutions like TSM, Commvault, and Veeam, I decided to give Nakivo a try after using Veeam for a small number of on-premise workloads.
Its interface is highly intuitive, allowing anyone with experience in backup solutions to set it up quickly.
Since it supports deployment via a Virtual Appliance, the installation process is very fast and convenient.
I was able to configure the tool on my own in under 2 hours for and integration to a workload that included ESXi, Proxmox, and repositories on AWS S3.
We also tested the disaster recovery process. Using the configuration backup, we successfully restored the service in less than 15 minutes, easily accessing the external repositories.
Since the solution is so intuitive, I didn't need to use technical support, but the sales team was quick to respond to my needs and questions.
For environments of low to medium complexity, it will meet virtually 100% of your requirements.
What do you dislike about the product?
It lacks some of the features found in more expensive solutions.
The main feature I missed was an integrated backup of just the SQL Server transaction log. However, this can be worked around using other methods, like scripts or more frequent backup cycles.
What problems is the product solving and how is that benefiting you?
To meet our on-premise backup demands with cost reduction and the same functionalities
Nakivo Backup and Replication for multiple VM Platforms
What do you like best about the product?
I installed the Synology DSM application for Nakivo. Using their agents we are backing up Nutanix VMs, vSphere VMs and a standalone Windows server. In addition our backups are being replicated to Wasabi for additional immutable offsite storage.
The configuration was pretty straightforward and so far the system just works. We previously used a Unitrends Recovery appliance but switched to Nakivo when our renewal pricing skyrocketed. I haven't a lot of support, but when I have reached out the responses have been fairly quick and effective.
What do you dislike about the product?
The only issue I've had was using the Synology native app requires waiting for the latest version to hit that platform's release. I had downloaded the latest Nutanix Transporter only to find it didn't work with the prior version manager on Synology. There is no option to download the latest Synology app direct from Nakivo. A minor inconvenience to a solid product.
What problems is the product solving and how is that benefiting you?
Nakivo provides native immutable backup support. In addition by leveraging the tie-in to Wasabi we have offsite replication, also immutable.
