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Reviews from AWS customer

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344 reviews
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5-star reviews ( Show all reviews )

    Mattia Sangiorgio

Enhances data protection strategies and ensures the reliability of backups with helpful support

  • May 28, 2024
  • Review provided by PeerSpot

What is our primary use case?

We implemented NAKIVO into a VMware infrastructure in order to back up all virtual servers, services, and data to two different NAS on-premise and to an AWS S3 immutable repository.

We configured NAKIVO to perform daily incremental backups and weekly full backups. The implementation process was smooth, and NAKIVO's user-friendly interface allowed us to quickly set up and manage our backup schedules.

We particularly appreciate the reliability and efficiency of NAKIVO's backup and recovery features. The support team has been responsive and helpful, ensuring that any issues are promptly resolved.

This solution has significantly improved our data protection strategy and has provided us with peace of mind knowing our critical data is securely backed up.

How has it helped my organization?

NAKIVO Backup & Replication has significantly improved our organization by enhancing our data protection strategy and ensuring the reliability of our backups.

Before implementing NAKIVO, our backup processes were time-consuming and often unreliable. With NAKIVO, we have automated daily incremental and weekly full backups, reducing manual intervention and minimizing the risk of data loss.

The software's efficient storage utilization and seamless integration with our VMware infrastructure have optimized our backup operations. Additionally, the ability to backup to both on-premise NAS devices and an AWS S3 immutable repository provides us with a robust disaster recovery solution.

The user-friendly interface and responsive support team have further streamlined our backup management, allowing us to focus more on other critical IT tasks.

What is most valuable?

The features we have found most valuable in NAKIVO Backup & Replication include its cost-effectiveness, seamless integrations, comprehensive functionalities, and ease of installation and management.

The pricing model is very competitive, providing excellent value for the robust features offered. Its seamless integration with our VMware infrastructure ensures smooth operation without any compatibility issues. The wide range of functionalities, including incremental and full backups, storage optimization, and disaster recovery options, meets all our backup needs comprehensively.

Moreover, the simplicity of installation and the intuitive user interface have made it easy for our team to quickly set up and manage the backups without requiring extensive training.

What needs improvement?

While NAKIVO Backup & Replication is an excellent product, there are a few areas where it could be improved. The reporting features could be enhanced to provide more detailed and customizable reports for better insights into backup operations. Also, the user interface, while generally user-friendly, could benefit from further refinement to make navigation and configuration even more intuitive. Improved support for a wider range of cloud storage providers would also be beneficial, giving users more flexibility in their backup options.

For how long have I used the solution?

I've used the solution for one year.

What do I think about the stability of the solution?

The stability is good. I didn't experience any issues or stability problems.

How are customer service and support?

The support is fast to reply and kind. They solved our issues.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Uranium Backup. We switched in order to access the features that NAKIVO offers.

What about the implementation team?

We implemented the solution in-house.

What's my experience with pricing, setup cost, and licensing?

I advise others to carefully evaluate their specific needs and compare them with NAKIVO's pricing and licensing options.

The setup cost is relatively low, and the licensing is flexible, offering options that can scale with your business. Be sure to take advantage of any available trials or demos to fully understand the product's value before committing.

Also, consider the long-term savings and benefits of efficient data protection and recovery when evaluating the cost.

Which other solutions did I evaluate?

We did evaluate Veeam and Acronis.


    Mattia S.

Best Backup & Replication software

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
Nakivo is the best cost-effective solution for Backup & Replication on the market. The installation and configuration is quick and easy: we connect and integrate our environment in a few clicks. The support is great, kind and fast. A really amazing alternative to Veeam.
What do you dislike about the product?
I have no significant issues with the product; it meets all my expectations and works flawlessly.
What problems is the product solving and how is that benefiting you?
Nakivo made me able to backup virtual servers in a few clicks to on-premise and cloud immutable (AWS) repositories. It also solved the price issue: many other solutions are quite expensive.


    Chris B.

Nakivo Backup and Replication Review

  • May 14, 2024
  • Review provided by G2

What do you like best about the product?
The things i really like about nakivo is the ease of deployment, literally in Minutes and the reliability of VM backups. Also the ability to recover even files from backups give us the granularity we need. In addition in the latest version nakivo introduced indexing in recovery which makes it even easier to browse all files in your backup. Moreover, nakivo has a lot of deployment option and you can deploy it as a NAS appliance,
VM, physical machine. Finally in a single pane of glass you have all the information you need which is very good for users that are not administrators. In addition, the customer support of Nakivo is supreme. The guys in nakivo are always on time to solve the most difficult problems
What do you dislike about the product?
Nakivo backup and replication definitely doesnt excel at microsoft 365 backup as it is currently only on premises and it takes a lot of time to complete. It should be sold as a cloud only solution (the 365 backup). Also the monitoring feature is lackluster as there are much better alternative. Moreover, the backup verification process (which is critical) takes a lot of time to complete.
What problems is the product solving and how is that benefiting you?
Nakivo solves our needs for daily backup and replication of all business critical VMs and also with the site reliability feature we check the compliance mark for business continuity and disaster recovery.


    Rubem C.

A robust tool and excellent support

  • April 30, 2024
  • Review provided by G2

What do you like best about the product?
The connection features with vCenter, AWS Buckets, and Wasabi, along with how they're organized, really simplify managing a complex backup environment, along with an excellent support team.
What do you dislike about the product?
The new implementation of scheduling backup jobs might be a bit confusing at first, but after a while, it becomes clear how it works.
What problems is the product solving and how is that benefiting you?
We have a very complex environment with many VMs and VMware hosts, and with Nakivo, we've managed to create and organize jobs ensuring security and continuity.


    J. B.

Guardians of Data, NAKIVO Backup & Replication

  • April 29, 2024
  • Review provided by G2

What do you like best about the product?
NAKIVO Backup & Replication is a great solution that integrates into our infrastructure easily. Its very user-friendly interface. The support team at NAKIVO is always responsive when you need them and the account managers always
available to give you the latest features. We rely on NAKIVO regularly to back up our data. Nakivo has ease of implementation
and integration features
What do you dislike about the product?
While NAKIVO Backup & Replication impresses us in every aspect, there's a small area where improvements could be made like having the user documentation available in French would be great.
What problems is the product solving and how is that benefiting you?
NAKIVO Backup & Replication addresses critical data protection challenges . Firstly, it ensures the security and integrity of our data by regularly backing up our systems, applications, and files.

This approach safeguards against data loss due to events such as hardware failures, cyberattacks, or human error.


    Charles M.

BEST DATA RECOVERY SOLUTION

  • April 05, 2024
  • Review provided by G2

What do you like best about the product?
Nakivo is a very affordable data backup and recovery solution that is very easy to implement. The customer support is also very interractive and useful.
What do you dislike about the product?
Having used it for a few months, I have not anything I don't like.
What problems is the product solving and how is that benefiting you?
I was looking to solve disaster recovery problem and it provided the perfect solution.


    Spiros K.

Low Cost High Quality

  • March 26, 2024
  • Review provided by G2

What do you like best about the product?
You get a lot with a very low cost. Setup is easy and can be done your self. The software has never crashed and when ever we need to restore it was reliable.
What do you dislike about the product?
They could to an easier way to update the software.
What problems is the product solving and how is that benefiting you?
Easy way to backup VM's and restore files


    Abdulla M.

Best out there

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
Reliable, user friendly, fast customer service, easy to setup, cheap
What do you dislike about the product?
There is nothing I can think of. All seem to be there.
What problems is the product solving and how is that benefiting you?
Backing up all the servers.


    Riccardo C.

Easy setup, easy use.

  • February 26, 2024
  • Review provided by G2

What do you like best about the product?
Very simple and clean UI.

Backup and recovery jobs are very fast.

The price compared to other brands is lower.
What do you dislike about the product?
There isn't a dedicated "logs" section on the dashboard.
What problems is the product solving and how is that benefiting you?
We were looking for a backup software for our datacenter. Compared to the other products we found it easier to set up and to manage.
The UI is very clean and easy to read. Definitely a good choice.


    Consulting

Nakivo does what it says on the tin backups and restore!

  • February 18, 2024
  • Review provided by G2

What do you like best about the product?
It has integration with Synology NAS which turns your NAS into a Backup Appliance
What do you dislike about the product?
Nothing to dislike, it does exactly what it says on the tin!
What problems is the product solving and how is that benefiting you?
The ability to turn a simple Synology NAS and turn into an enterprise backup solution for vSphere Backups