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Sophos Cloud UTM 9 Standalone or HA (PAYG)

Sophos

Reviews from AWS customer

19 AWS reviews

External reviews

96 reviews
from and

External reviews are not included in the AWS star rating for the product.

5-star reviews ( Show all reviews )

    Malline Ligawa

Has helped us strengthen protection with improved threat visibility and secure our network through detailed rule configuration

  • October 08, 2025
  • Review from a verified AWS customer

What is our primary use case?

We are still working with Sophos UTM, so I can confirm that we have not switched to something else.

I have been working with Sophos UTM since 2018.

The most valuable features in Sophos UTM are Mail Protection, Web Server, advanced endpoint, and the servers. Our systems are silent, secure, and we don't have many problems with security policy enforcement.

In terms of setting rules to guard the organization, especially on the network, we can set those rules, and through Sophos Central, we are able to see the equipment that has been registered and all the reports on the performance of each piece of equipment. For the endpoint equipment, there are close to 300 people using Sophos UTM in my company.

We have five administrators and around 10 servers, so we have advanced server protection that we are using.

What is most valuable?

We find the most valuable features in Sophos UTM to be Mail Protection, Web Server, advanced endpoint, and the servers. It helps us quite a lot, especially because since we use Sophos UTM, malware intrusions are not rampant.

It has helped us to set rules to guard our organization against any intrusion from outside. Our systems are silent, secure, and we don't have many problems with security policy enforcement. In terms of setting rules to guard the organization, especially on the network, we can set those rules, and through Sophos Central, we are able to see the equipment that has been registered and all the reports on the performance of each piece of equipment.

What needs improvement?

I would prefer to see additional features in the next release of Sophos UTM because cyber crime increases every day, so we also need to improve our game to prevent any chances for intrusion.

I cannot be specific regarding the features I would prefer to see in the future in Sophos UTM. In everyday life, there is room for improvement; it is the biggest room, so there is always a need to improve. Through the technical team, they can look at the loopholes and then be able to seal all the vulnerabilities that would bring problems.

For how long have I used the solution?

I have been working in this field for 18 years.

What do I think about the scalability of the solution?

So far, I have not had any problems with the scaling of Sophos UTM.

How are customer service and support?

We have not experienced any problems with the technical support because we are getting support from both the partner and Sophos directly.

I would rate the technical support by Sophos a 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before we used Sophos UTM, we were using Kaspersky.

How was the initial setup?

I took part in the implementation of Sophos UTM.

The implementation was straightforward, with no difficulties during the process.

It took approximately two hours to complete in my case.

What about the implementation team?

Four people were needed for the implementation.

I completed the implementation with the help of a Sophos partner.

The company that helped us is called Cloud Logic.

What's my experience with pricing, setup cost, and licensing?

The pricing would be more economical if sold directly to the user compared to going through a partner, as they need to take their percentage.

Which other solutions did I evaluate?

We evaluated other options before choosing Sophos UTM. We tried Sophos UTM and found it to be more helpful than what we were using initially, which was Kaspersky.

What other advice do I have?

For an organization similar to ours, we recommend working directly with Sophos instead of going through a partner. Additionally, having regular webinars would be beneficial so that people can be trained and given insights.

On a scale of 1-10, I rate Sophos UTM a 10.

    Amardeep Shahi

Improves security management and simplifies remote access

  • September 09, 2025
  • Review from a verified AWS customer

What is our primary use case?

Most of my customers have more than one or two sites which are connected with the IPsec tunnel. For some people, they need VPN to enter the particular main HO site and access all other remote site subnets, such as when there is a file server hosted on another site. This was a simple use case: from one site, they will enter from SSL VPN to one site and access all their remote sites using this VPN policy only. We don't need to require the VPN for all particular single sites; we create only one single VPN, and from that single console, they can access all these sites as well.

Currently I am working at AVH, which is a system integrator that provides solutions such as security and UTM solutions to clients. My task is the complete installation and implementation of these firewalls and, apart from that, post-support calls. If clients are facing any issues, they reach out to our company, and the company assigns me to their tech solutions.

For the initial setup, we create an SSL VPN portal for this customer's public IP, and we make some local subnet so that the user will get some local subnet IP after connecting with Sophos UTM. After that, we allow the security policy, which determines which resources they can access after connecting with Sophos UTM. They access Sophos UTM VPN using the public IP, and then when they enter the site, they can access the limited resources we have allowed in the policies.

What is most valuable?

The most useful features I have worked with in Sophos UTM mostly involve the DNATing process and their web filters. Many customers require these web filters to be aligned, such as when they need to access resources over the VPN or over the DNATing process.

Application control reduces their bandwidth consumption. When users consume large amounts of bandwidth, this application filter can limit their usage, ensuring they won't face bandwidth failures. Users are limited to a particular bandwidth for a specific application only.

When connecting to Sophos UTM VPN, certain applications can be restricted from being accessible using this VPN policy. It is more secure with more granular security, allowing the user to only access specific, allowed applications.

I can very easily manage my Sophos UTM VPN users and get all the logs, details, and traffic monitoring over my single dashboard console.

What needs improvement?

For the challenges I've faced, zero trust is one area where I haven't worked much or have sufficient experience.

For how long have I used the solution?

I have around 2.5 years of experience in this particular domain.

What was my experience with deployment of the solution?

I currently don't have experience with deployment issues.

How are customer service and support?

I have connected with the Sophos UTM technical team one or two times.

How would you rate customer service and support?

Positive

How was the initial setup?

It is user-friendly and straightforward, so there are no certain challenges to configuring this VPN with Sophos UTM.

What other advice do I have?

Compared to other OEMs and other vendors' firewalls, Sophos UTM is very user-friendly. It has a user-friendly dashboard so that anyone, even a new beginner, can easily learn where the options are and how to configure UTM profiles. Different industries such as hospitality and manufacturing can have customized UTM profiles. The UTM is a granular and easy step, and non-standard categories can be manually added.

Regarding pricing, it's affordable for the features that Sophos UTM provides; there is no higher price, it is affordable.

When deploying on-premises, all customers have suggested this deployment type. Occasionally, there are certain failures; however, it's mostly user-friendly and reliable, with no major challenges in configuration. I definitely suggest checking it out.

On a scale from one to ten, I rate Sophos UTM a nine.

    Liang

Really good product

  • July 06, 2018
  • Review from a verified AWS customer

I'm really not sure why this product is getting so much negative reviews. Here's my 2 cents:
1. This is probably the only device that can give you VPN + MFA (a Sophos mobile app soft token) right out of the box. Other big name network security devices usually require you to integrate with another service like Okta or add another server like a RADIUS server.
2. Has multiple Site to Site VPN and Remote Access VPN protocols builtin.
3. Can directly dump its log to CloudWatch logs, other network devices require you to add another syslog server to do the same thing
4. Has great IPS, IDS, Firewall functionalities, it is actually difficult to outgrow this device's capability.
5. Sophos charges $.1/hr for t2.small. You have to pay multiple of that price to get equivalent features from large vendors. And you would have to pay $$$$ to hire a competent network engineer to duplicate Sophos features on a vanilla linux box.
6. I've called Sophos Technical Support @ 1 888 767 4679 for difficult problems, such as configuring Sophos in a complicated VPC setup, ask them to explain vague documentations, work some obscure features, etc. Their support has been patient, staying on the phone for hours to diagnose the problems. And the support is getting a lot more AWS knowledgable over the past 2 years I've been using Sophos. So good job Sophos!
I've deployed and have seen deployed 10s of Sophos in a variety of projects for different tasks, remote access VPN, site to site VPN, NAT-T, WAF, packet inspection, firewalls etc. This little device has been solid.

    Rudy G

Have been using product for years successfully

  • April 26, 2018
  • Review from a verified AWS customer

Product does a great job at protecting our infrastructure, we use all features, and find the product easy to manage and configure. We use on a small environment, under 20 servers.

    john bell

Excellent all in all Security Virtual Appliance

  • July 25, 2015
  • Review from a verified AWS customer

Easy to use, Fast curve learning, works great on minimal core instance, tons of features.
I highly recommend this product.

    DPaW Applications

straightforward, works

  • July 04, 2014
  • Review from a verified AWS customer

Good documentation
Easy finding of objects
Good base (redhat derivative, uses rpm's from package management, can use tcpdump via ssh!)
Simple openvpn setup
Easy to map elastic ip's to aliases - great reverse proxy (Passes outlook anywhere =)) and NAT

I was basically suprised at how nice it was =), well done sophos!

    Serhii Borysov

SOPHOS security review

  • May 13, 2014
  • Review from a verified AWS customer

Hi friends, I did try SOPHOS during trial period. My short feedback is - looks like I'll use it on the regular scheme - really great product! There is all what I need and nothing nonsense.

    pop

Good to Use

  • May 06, 2014
  • Review from a verified AWS customer

Sophos is good to user due to it's free and give nice antivirus function.
Combine with amazon EC2 is more powerful and convenient.

    Dankoni "Dankoni"

Wroks well and easy to setup

  • May 01, 2014
  • Review from a verified AWS customer

I'll be honest. I started the Sophos trial mainly for the AWS credits, but after five days and 78 blocked SSH login attempts, I will seriously consider purchasing a license for our company.

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