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External reviews

1,242 reviews
from G2

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5-star reviews ( Show all reviews )

    Kleber S.

The Tool That Can not Be Missing for Systems Administrators!

  • December 26, 2017
  • Review provided by G2

What do you like best about the product?
The facility to identify issues on the infrastructure, the dashboards is easy to custom, and the possibility to know all components of my infrastructure automatically.

And the best resource is know the end user experience in real time.
What do you dislike about the product?
The need to install agent on the application server.
What problems is the product solving and how is that benefiting you?
I can identify issues with highest memory utilization, through dump memory resource I can identify what process of my application was using more memory.


    Steve K.

Dynatrace Performance Monitoring

  • December 21, 2017
  • Review provided by G2

What do you like best about the product?
Installation and application instrumentation is relatively easy. Once instrumented, Dynatrace AppMon collects a lot of information out of the box. All of the data is accessible from easy to create charts and dashboards.
What do you dislike about the product?
Installation of client software that is version dependent on the Dynatrace AppMon server can be a little tricky to navigate in organizations where installing software on a workstation must pass through security checkpoints.
What problems is the product solving and how is that benefiting you?
Dynatrace AppMon helps to narrow the focus of performance problems so that you start looking closer to the problem. It also provides the ability to understand how problems affect customers.
Recommendations to others considering the product:
Spend the time to learn how to navigate Dynatrace AppMon. There is a ton of valueable data collected, but it will take time to understand how to find what you need.


    Frederic Y.

Great Support and Reliability of the tool

  • December 21, 2017
  • Review provided by G2

What do you like best about the product?
The interface, the people that offer support.
What do you dislike about the product?
Nothing really. We could use some customizations
What problems is the product solving and how is that benefiting you?
Be able to identify issues before customers are impacted


    Financial Services

Dynatrace is helpful in troubleshooting, monitoring, performance analysis and lot more..

  • December 21, 2017
  • Review provided by G2

What do you like best about the product?
Dynatrace has become one of the important tools to look into for application monitoring and performance related issues. There are some issues we discovered just because we looked into dynatrace which otherwise would had been difficult to find out.
What do you dislike about the product?
Thick clients were not very convenient to work with.
What problems is the product solving and how is that benefiting you?
Dynatrace has helped us reduce the troubleshooting and investigation time for any application issue, and thus increasing application online time.


    Adam S.

Find, diagnose, and resolve critical production issues.

  • December 21, 2017
  • Review provided by G2

What do you like best about the product?
It is really fantastic at automatically gathering all performance data and doing intelligent analysis to understand the health of our systems. Having all the performance data tied together across systems has helped us track down critical and difficult issues and resolve them quickly. The 'purepath' technology that traces a customers interaction from their browser through all the systems (web server, JVM, database, and other interconnected services) ties all the information together to help us see the big picture and more quickly pinpoint problems. This deep dive capability is truly one of the biggest features to help us out in the past. We've been reviewing and starting to take a closer look at the new Dyntrace AI feature. This feature takes all the data points and does an automatic analysis of a million pieces of data to help determine root cause of problems automatically.
What do you dislike about the product?
There is little that I dislike. I've been using the tool for many years and have seen great improvements in the capabilities and interface. Clearly still moving in the right direction with the intelligent analysis built in to help pinpoint performances issues quickly. I expect to see continued improvements in this area.
What problems is the product solving and how is that benefiting you?
We monitor performance and use the tool to detect degradation of service to our customers. It has been essential in diagnosing and resolving critical customer issues. We have realized the tool has tremendous capabilities that help diagnose and resolve some of our most difficult challenges. The UEM functionality is also helpful for
Recommendations to others considering the product:
Amazing tool that helps diagnose and resolve the really difficult problems


    Ramesh Kumar R.

Robust Application Monitoring Tool

  • December 21, 2017
  • Review verified by G2

What do you like best about the product?
User Experience Monitoring, Charting, Customized Business Transactions, Incident Report, Agent Logs, System Information and Debug mode, Offline setup, Mulitple server connections in the same application.
What do you dislike about the product?
Inability to display commerce log errors, Object wise analysis from Synthetic to AppMon.
What problems is the product solving and how is that benefiting you?
User Login issues found through DT client errors, SDS application failure w.r.t JCO$Application, Customer Satisfaction decreased analyzed using multiple server dashboards, load balancer's.
The AppMon is extremely helpful in investigating, analyzing and problem solving day to day activities, failures and errors on the website.
Recommendations to others considering the product:
The best AppMon & Synthetic application software currently available in Market comparing Keynote etc.. Extremely easy to navigate & drilldown the application for root cause analysis, charting, Business Transactions etc.. Helps in monitoring server, third party clients, User experience management..


    Ravi D.

One Solution for Application Monitoring

  • December 21, 2017
  • Review provided by G2

What do you like best about the product?
API Load vs Response time and End to End review User Experience
Being ProActive
What do you dislike about the product?
Nothing Much but need to configure BT lots
What problems is the product solving and how is that benefiting you?
Application Performance can be reviewed Every day
User Experience can be reviewed Every day
Load VS Response time vs Capacity Usage
G
Recommendations to others considering the product:
Definitely for Application Monitoring
Increase quality and good Experience to Users


    Information Technology and Services

Great tool for Server monitoring

  • December 20, 2017
  • Review provided by G2

What do you like best about the product?
I have used dynatrace for Container monitoring. Presentation is pretty awesome as graphs.
- Server performance is really good.
-Database monitoring is awesome and highly recommended.
-Error handling is also good.
-Easy to use the log tracking.
What do you dislike about the product?
It satisfies all my business need. One thing I want to mention is Price is bit high as compare to other products.
- Require more plugin to connect to 3rd party vendors easily.
-Need more support .
What problems is the product solving and how is that benefiting you?
To monitor the server performance and track the downtime easily by seeing the graphs.
- Error Handling is pretty good.
- Log files can be access easily.
- Easy to use interface for new users.
- Dashboards are self explanatory.
-Automated backups is also one of the great features.
Recommendations to others considering the product:
Database monitoring tool is awesome and highly recommended to others.


    Alain C.

Dynatrace Oneagent Review

  • December 20, 2017
  • Review verified by G2

What do you like best about the product?
The oneagent coupled with the AI gives us insight more rapidly on the impact and root causes of problems.
What do you dislike about the product?
Dashboarding is limited for heavy duty drill-down and customisation.
What problems is the product solving and how is that benefiting you?
- Quickly find performance problems linked to slow or unavailable databases.
- Find specific transactions that cause performance problems.
- The process monitoing (memory, thread, cpu, dumps) has helped us find leaks and runaway processes.
- High level dashboards that allows us to monitor user experience (APDEX) and application usage trends.
- Quicker root cause and impact analysis directed by AI analysis.


    Information Technology and Services

Dynatrace for Operations Excellence

  • December 20, 2017
  • Review provided by G2

What do you like best about the product?
The tools robust feature of out-of-box KPI/metrics.
What do you dislike about the product?
It needs a big implementation plan and sometimes tightly coupled with the code.
What problems is the product solving and how is that benefiting you?
Daily proactive monitoring, business analytics and Operations