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1,242 reviews
from G2

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5-star reviews ( Show all reviews )

    Information Technology and Services

Dynatrace G2 crowd

  • December 20, 2017
  • Review verified by G2

What do you like best about the product?
Great tool for analysis, monitoring and troubleshooting. Alerts to rely on.
What do you dislike about the product?
The heavy client sometimes can be a problem. The web based reporting need to be provide more functionalities
What problems is the product solving and how is that benefiting you?
Order placement, IT monitoring


    Information Technology and Services

Melhor produto APM

  • December 20, 2017
  • Review provided by G2

What do you like best about the product?
Fácil instalação, sem necessidade de alteração da aplicação, análise do comportamento do usuário e rapidez em visualizar as métricas de performance sem precisar mexer nas aplicações (magic!)
What do you dislike about the product?
Deve ter mais linguagens suportadas, agentes de banco de dados, opções de customização
What problems is the product solving and how is that benefiting you?
Comportamento do usuário das aplicações.
Recommendations to others considering the product:
Dynatrace é uma ótima ferramenta, que está ajuda realmente os responsáveis pela aplicação, atuando de forma próativa, trazendo a tona detalhes das aplicações que antes seriam inacessíveis ou de grande esforço para tê-los. Dynatrace é uma ótima escolha, caso não esteja ainda convencido, procure as referências no Gartner, bem como com os vários parceiros Dynatrace (Google, AWS, Microsoft, ...).


    Information Technology and Services

Enterprise grade (Best of Breed) monitoring solution

  • December 18, 2017
  • Review verified by G2

What do you like best about the product?
Because we consider them Best of Breed and clients agree, we enjoy working with Dynatrace. The ability to quickly 'Drill-Down' on a problem area is quick and robust!
What do you dislike about the product?
Learning curve for the team. Documentation needs to be clearer for novice users.
What problems is the product solving and how is that benefiting you?
Monitoring performance spikes and tracking outages.


    António S.

APM prepared for the future

  • December 18, 2017
  • Review verified by G2

What do you like best about the product?
What I like best is the capabality of following all user actions across all monitored infrastructure, and even to systems not monitored, but interconnected. I also like the AI capability. I have seen some of it's capability in production environments, and it's pretty impressive! It's not a marketing buzzword being abused, but it actually works! Being able to offload problem handling and root-cause analysis, and get to the point analysis of complex systems is something very important, as systems/applications are getting even more complex.
What do you dislike about the product?
In the new Dynatrace offering, support for legacy applications is still not there. But given their excellent support of legacy applications and protocols in the AppMon & DC RUM offers, they have the knowledge to put it their, knowledge that isn't available in their competition.
What problems is the product solving and how is that benefiting you?
Dynatrace is excelent in troubleshooting scenarios. You don't get samples or gaps. You get the real thing. And that is absolutely important when troubleshooting the most complex situations.
Focus on root cause analysis has made for a significant drop in the importance of alerts. I was once used drowned in alerts, but now have refocused. Alarms are still there of course, but now they are about minor things, and I see myself getting rid of them very soon.
Recommendations to others considering the product:
You're going to be surprised. It's difficult to keep pace with their solution. But it's mostly automatic, so you only to give importance to what's really important for you. But when you need the detail, or additional information, it's there, as there are no gaps, as it is not based on sampling.


    Jiri K.

best in class APM solution

  • December 18, 2017
  • Review verified by G2

What do you like best about the product?
Dynatrace not only tells you your users are having issues with your application, but also where you should look to fix the issue. In modern complex applications it is no longer enough to just hope for the best. The latest product utilizes AI and massive automation make it really easy to deploy.
What do you dislike about the product?
The products or the company goes through a rebrand/renaming about once a year, which creates some confusion with customers.
What problems is the product solving and how is that benefiting you?
Finding issues that previously occupied people for months. Just pointing the finger at a problematic piece of code is magical. Business and IT come together to understand how apps work, no more unproductive discussions and blame game.
Recommendations to others considering the product:
When looking for an APM solution people look for a solution that provides most metrics. With Dynatrace a lot of the metrics are hidden behind the scenes and only surfaced when needed. Most important is whether you monitor all transactions or just sample every now and then. I would rather base my decisions on all transactions than a random sample.


    Information Technology and Services

Dynatrace selling process

  • December 14, 2017
  • Review provided by G2

What do you like best about the product?
- User interface
- One Agent / one product
- User experience features
- AI capabilities
What do you dislike about the product?
- Nothing relevant to dislike
- More dashboards with application usage data would be a good asset
What problems is the product solving and how is that benefiting you?
be able to provide Agile Business Process BPM clients an holistic and realistic view on how the solutions are behaving defocusing the discussing from perceptions into real data.
Recommendations to others considering the product:
Would be great to add more application user usage data to the different dashboards


    Information Technology and Services

Dynatrace - Managed Application Performance SAAS

  • December 13, 2017
  • Review provided by G2

What do you like best about the product?
Ease of deployment richness of insights out of the box.
What do you dislike about the product?
Licensing can be confusing and expensive
What problems is the product solving and how is that benefiting you?
Delivering application performance to customers as service. Leveraging Dynatrace has a quick time to value and easily deployed.


    Jeff G.

Director

  • December 13, 2017
  • Review provided by G2

What do you like best about the product?
Depth of capability and time to value were the values that sold us on the solution
What do you dislike about the product?
Still need to leverage other product dashboards..
What problems is the product solving and how is that benefiting you?
Enterprise monitoring of all IT services for effective performance and trobuleshooting


    Information Technology and Services

I use Dynatrace to monitor large client infrastructures

  • December 12, 2017
  • Review provided by G2

What do you like best about the product?
The holistic view that Dynatrace provides into the performance of a client infrastructure. Also the capability to record sessions for analyzing performance issues
What do you dislike about the product?
Having to convince clients that the high-price tag is worth it. Also platforms seems to have a relatively high learning curve for people that never used it.
What problems is the product solving and how is that benefiting you?
Performance tuning and monitoring large client infrastructures running our platform.


    Jon A.

Dynatrace is awesome

  • December 12, 2017
  • Review provided by G2

What do you like best about the product?
The level of support that I get from Dynatrace
What do you dislike about the product?
The old client interface was complex, but the new web interfaces make it much easier to use.
What problems is the product solving and how is that benefiting you?
Time to resolve problems is down immensely, with Dynatrace pinpointing a problem proactively is amazingly easy.