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Robust software, customizing reports could use a little work
What do you like best about the product?
I find that the overall interface is easy to work with. I like that I can search for GL accounts by name, and I like the detail of the construction edition features. Sub jobs, sub accounts, cost codes, and nonstock items are helpful features to track in this edition. I also do love the various reports I can run. I absolutely love the copy and template features. These are helpful when you have the same bill each month or want to keep the same format for future invoices. It is also helpful for when you have to reverse a mistake; rather than reentering all of the details, you can simply copy the previous document, paste, and fix the mistake. So much easier than a lot of other customized ERP systems.
What do you dislike about the product?
I have found that not all reports are customizable. I wish I could customize aging reports to be customer or customer-range specific and invoices. The transaction detail report is not customizable in the ways I need, but I wish it was. I also find that the user roles are very convoluted. I still haven't figured out how to give someone access to add new account in the chart of accounts. I also wish I could amend 1099 fields on a previously closed invoice, as sometimes I don't have the 1099 information at the time of receiving a bill.
What problems is the product solving and how is that benefiting you?
I love that I can export any page to excel, which helps me sort out anything I need to report or sort out that which is too specific for a general report. Going from our old accounting team's Sage 300 software, Acumatica makes so much information easier to find and amend for whatever I am being asked to report. Tracking project costs, comparing them to the budget, and the drilling down features are all very helpful and have made my project tracking easier.
Recommendations to others considering the product:
My organization made the mistake of pushing me to implement without training, which I wouldn't recommend. Do the training because although it is easy to use once you get the hang of it, it has so many features that it requires a deeper understanding of what needs to be set up for your specific books from the beginning. Save yourself the headache, and do the training. It will be worth it.
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Flexible with Modern Functionality
What do you like best about the product?
Acumatica is endlessly flexible and continuously improving through customer focused feedback.
What do you dislike about the product?
Sometimes, there's too many ways to achieve the same thing. Glitchy at times.
What problems is the product solving and how is that benefiting you?
Cloud based system with realtime information. Better access to system wide information
Recommendations to others considering the product:
Recommend experienced personnel from the business being highly involved in the implementation process and to have a good IT person on staff pre and post go-live.
Dreadful
What do you like best about the product?
Perhaps the flexibility of the program, will know once we work in it.
What do you dislike about the product?
No support.
Apathetic inattentive management
Third party providers lack accountability and surely lack deep knowledge you would expect from a recommended source.
Kensium / Avalara +
Apathetic inattentive management
Third party providers lack accountability and surely lack deep knowledge you would expect from a recommended source.
Kensium / Avalara +
What problems is the product solving and how is that benefiting you?
Waiting to see if any problems are rectified or, if the program will cause us more problems than before.
Recommendations to others considering the product:
If you are a Manufacturing company do not consider this product.
No nonsense program with great features!
What do you like best about the product?
Extremely user friendly program for our payroll processing needs! Acumatica features up to date software with a wonderful team to help you implement their program along the way!
What do you dislike about the product?
A couple bugs here and there as expected.
What problems is the product solving and how is that benefiting you?
Once set up correctly Acumatica offers a no nonsense program to get your job done quickly and efficiently
Acumatica is the best ERP I have tried
What do you like best about the product?
The framework. There is a great depth of configurability in the system with GIs, Reporting, Dashboards and more. The real star in my book though is the customization platform. Being able to utilize Acumatica's developer tools and caching framework to get the system to meet your unique needs as a company, and then having the GIs and Dashboards treat your information as a 1st class citizen is where Acumatica shines.
What do you dislike about the product?
I find it difficult to submit issues to Acumatica. I don't want to involve my VAR every time, and I am not always looking for a patch, but for the issue to get addressed in an upcoming release. The feedback site is decent, but sometimes there are very specific scenarios where the software does not perform as expected. This isn't necessarily an issue with only Acumatica, all ERP systems have this same flaw in my book..
The upgrade process can be a bit of a bear due to how rabidly the Acumatica system is being developed. There is so much to keep track of between releases, it can become overwhelming.
The upgrade process can be a bit of a bear due to how rabidly the Acumatica system is being developed. There is so much to keep track of between releases, it can become overwhelming.
What problems is the product solving and how is that benefiting you?
Acumatica is acting as our company ERP and Accounting system. Having the system available via browser is a great benefit for remote users.
Recommendations to others considering the product:
Unless you are looking at very niche/industry specific software, I would always recommend Acumatica based on my experiences with several other ERP systems.
Easy to use with lots of functionality
What do you like best about the product?
Acumatica is an easy to use application that runs your business from end to end. that is from shopping cart to cash and procure to pay. Weather you are a distributor, Manufacturing company or service, Acumatica has what you need to run your business including CRM.
What do you dislike about the product?
I dont have anything I dislike about Acumatica
What problems is the product solving and how is that benefiting you?
I have full visibility on my business with Acumatica. it allows me to make better decisions. We run project to manage all of our projects and distribution to track our software sales
Recommendations to others considering the product:
You owe it to your business to take a look at Acumatica. It has so much functionality and it allows your entire organization to use the system at no additional charge
Can be pretty confusing
What do you like best about the product?
It's an effective way for our accounting department to deal with expenses.
What do you dislike about the product?
As a non-accounting person, I've frequently gotten confused by the process used to submit expense claims.
What problems is the product solving and how is that benefiting you?
Submitting receipts and expense reports to our accounting department.
Recommendations to others considering the product:
Just be aware that it isn't super intuitive to use for the average non-accounting user. Your department will probably get a lot of questions from employees on how to submit expense reports/claims/receipts.
ERP software born in the cloud (not retrofitted to work)
What do you like best about the product?
All the familiar functions of any web browser you use. Fantastic search and navigation.
What do you dislike about the product?
Need to offer addin integration to more than just Outlook for Office 365.
What problems is the product solving and how is that benefiting you?
Workflow efficiencies have increased productivity
Recommendations to others considering the product:
Anyone needing any or all of the following in an ERP SaaS (or on prem) should consider: Distribution, manufacturing, construction, field service.
Acumatica Review
What do you like best about the product?
Acumatica is accessible on various devices making it easy to access from anywhere.I love the fact that Acumatica has great benefits licensing options being among them. It is easy to use and has enhanced technology. It has predefined features such as cash and case management.
What do you dislike about the product?
I honestly have nothing I dislike about Acumatica.
What problems is the product solving and how is that benefiting you?
We have experienced significant growth in our company since we began to use Acumatica.
Recommendations to others considering the product:
I would highly recommend Acumatica to literally anyone.
Acumatica Accounting System
What do you like best about the product?
Acumatica Accounting and Invoice Generation and Customization Process is very powerful.
What do you dislike about the product?
Then only thing I mostly not prefer that if you have large amount of data to be processed at a time the system behaves little tired.
What problems is the product solving and how is that benefiting you?
We are resolving the issue of Bulk report generation with Acumatica
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