Acumatica Cloud ERP
AcumaticaReviews from AWS customer
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Highly Customizable, but Challenging Support
What do you like best about the product?
I think Acumatica is easily customizable. Once I learned how to build GIs, I realized that the system could do most anything I want it to do. It's a one-stop solution for us, and while there is extensive out of the box functionality, I appreciate that I can customize it to see information natively gathered or perform tasks like finding inventory with multiple locations or generating a weekly shipping report.
What do you dislike about the product?
I find working with Acumatica Corporate to be difficult. We needed to switch VARs, and the process was painful.
What problems is the product solving and how is that benefiting you?
Acumatica aggregates our production and financial data, and serves as a one-stop solution for ERP and CRM needs, helping us manage inventory and generate reports. It's customizable to do almost anything we require.
Accurate Financials, But Challenging Implementations
What do you like best about the product?
I like Acumatica for its ease of use and the ability to double-check and correct entries. I appreciate being able to look things up in Account Details and easily move anything that shouldn't be there. Having more accurate and timely financials is something I value.
What do you dislike about the product?
I don't like having to use other integrations to get better reporting. The initial setup of Acumatica was awful because the implementation team wasn't listening to our needs.
What problems is the product solving and how is that benefiting you?
Acumatica makes my financials more accurate and timely, and it's easy to use. I can double-check and correct entries easily by looking things up in Account Details.
User-Friendly but Setup Needs Improvement
What do you like best about the product?
I find Acumatica user-friendly. It helps in processing invoices on time and preparing financials faster. I love Velexio.
What do you dislike about the product?
I find the invoice recognition aspect lacking. The initial setup wasn't easy, as we didn't have a good implementation team. It eventually worked out, but it was rough at first.
What problems is the product solving and how is that benefiting you?
I use Acumatica to process invoices on time and prepare financials faster.
Streamlined Operations with Stellar Clarity and Flexibility
What do you like best about the product?
I like how Acumatica streamlines our business operations and creates many efficiencies within the accounting department and the distribution business. It provides a great deal of clarity into financial and operational information, and the user interface is stellar. I appreciate the ease of use, the flexibility of it being cloud-based, and the clarity of information I can get. The hyperlinks within the system make it easy to trace transactions. I genuinely like all aspects of Acumatica.
What do you dislike about the product?
I would enhance the reporting functions.
What problems is the product solving and how is that benefiting you?
Acumatica streamlines business operations, creating efficiencies in accounting and distribution, and offers clear financial and operational insights. I appreciate its stellar user interface and the ease of tracing transactions. However, the reporting functions could be enhanced.
User-Friendly with a Few AR Quirks
What do you like best about the product?
I like the reports and access to the system in Acumatica. It's very user-friendly compared to our past system and makes it easy to access and see data within projects.
What do you dislike about the product?
I feel like the service and contract portion can be the same. Also, I don't understand the benefits of having two separate spots for AR invoices. I understand the difference in numbering but not the location. Finding them and not knowing there are two spots, especially when you are working on an invoice and until it opens, you cannot go to the logical spot in AR.
What problems is the product solving and how is that benefiting you?
I find Acumatica user-friendly, making it easy to access and see data within projects. It helps with project, service, and contract management in construction, although I face challenges with AR invoice organization.
Revolutionized Our Warehouse Management
What do you like best about the product?
I love the customizability of Acumatica and the fact that the sky's the limit with it. The benefits of hosting on a private cloud are great, especially as it allows us to have external apps trigger of Windows services and build customer-specific EDI solutions. I also find that direct SQL access makes reporting incredibly powerful. Acumatica has increased our visibility into our data tenfold and provides the tools to optimize our internal warehouse efficiency.
What do you dislike about the product?
User adoption has been difficult, and it would be nice if there was a simpler UI for specialized roles like sales. Salespeople in the field are easily overwhelmed by the amount of screens and data in Acumatica. The initial setup was hard to get the hang of at first.
What problems is the product solving and how is that benefiting you?
It has increased our visibility into data tenfold and provides tools to optimize warehouse efficiency.
Intuitive Software with Room for Improvement
What do you like best about the product?
I like Acumatica for its intuitive ease of use and appreciate the copy-paste features in AP and AR and GL transactions.
What do you dislike about the product?
PO receipts & PO returns which offset or relate are quite cumbersome takes 3-4 times longer to offset and clear than in other ERP's such as Epicor, SAP B1 or Syteline.
What problems is the product solving and how is that benefiting you?
I use Acumatica for accounting, financial reporting, invoicing, warehousing, and production of finished goods.
Consolidated Project Management with Room for Better Integration
What do you like best about the product?
I like having critical data in one platform with Acumatica. It's important for our company to have the project budgets and costs in one system that our project managers can access to help keep project budgets in line. We wanted to have an ERP that could encompass project information and serve as a one-stop shop for most data. With Acumatica, we can select more readily what type of information each user can access, making it really valuable for us.
What do you dislike about the product?
I find some reporting aspects clunky, especially the inability to pick any date range for financial reporting, not just by period. Additionally, some platforms like SmartSheets don't seem to integrate well.
What problems is the product solving and how is that benefiting you?
Acumatica consolidates project data and financials in one space, accessible for budget tracking. It's a one-stop shop for data, enhancing user-specific information access.
User-Friendly with Comprehensive Reporting
What do you like best about the product?
I find Acumatica user-friendly, which is a big plus for us. The reports and dashboards within the system are incredibly helpful, especially for daily analysis and gathering information in one area for month-end or year-end reporting. The setup was very easy, and I appreciate that I still work with the same account manager since 2018.
What do you dislike about the product?
Production doesn't flow as smoothly as I would like, but I think we need to learn more about what the system can do for us. Maybe there is an issue with an update and Acumatica is aware but we are not provided with the information that Acumatica is working on a solution.
What problems is the product solving and how is that benefiting you?
I use Acumatica to solve production issues, especially after updates. The reports and dashboards help with daily analysis and gather info in one area for month-end/year-end reporting.
Flexible ERP with Great Customization, But Steep Learning Curve in ARM
What do you like best about the product?
I liked the ease of using data both within the Acumatica site and exporting to Excel for easy analysis, information distribution, and financial reporting. I also love the ability to dive deeper into the data directly in the reports to the entries behind the numbers.
What do you dislike about the product?
I am less proficient in ARM than I am in Excel. Being able to translate and create reporting easily within Acumatica using intuitive operations or commands would be a game changer. I often do not know where to begin with the language or commands within the ARM report writer. Our implementation was difficult as our original VAR did not provide much guidance.
What problems is the product solving and how is that benefiting you?
Acumatica's flexibility allows customization for seamless business processing, communication, and reporting. It provides easy data use within the site and Excel exports for analysis and distribution. It helps me analyze performance, identify trends, and make informed decisions with up-to-date information.
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