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its been really good
What do you like best about the product?
I like that it grows with my company. its has separated us from our competition somewhat
What do you dislike about the product?
we have only been down a few time but the group usually jumps on the problems pretty quick.
What problems is the product solving and how is that benefiting you?
we needed speed and ease of use. its easy to teach new employees.
Recommendations to others considering the product:
you wont be dissapointed. if ease of use and implementation is imprtant then this is your choice.
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Acumatica Review
What do you like best about the product?
The ability to easily run reports. Being able to keep inventory organized by locations.
What do you dislike about the product?
The lag when importing larger documents.
What problems is the product solving and how is that benefiting you?
Keeping inventory in several locations for different channels.
VP of Finance & Accounting
What do you like best about the product?
Intercompany payables module, ease of reconciling cash accounts
What do you dislike about the product?
inability to consolidate financial reports
What problems is the product solving and how is that benefiting you?
Financial Reporting, A/P & Cash Mgmt
Great but could be better
What do you like best about the product?
I like that i am able to work remotely with acumatica and also the capability to upload files directly onto the software.
What do you dislike about the product?
The reports. Some of the reports are not exactly accurate or do not pull from the right sources.
What problems is the product solving and how is that benefiting you?
Productivity and sales. Keeping tracking of how our business is doing.
Recommendations to others considering the product:
The level of support needs work. I want to be able to have my questions answered quick, but sometimes it takes weeks.
Acumatica Review
What do you like best about the product?
Distribution and Finance Modules are easy to use and the controls are set according to user specs.
What do you dislike about the product?
CRM Module needs lots of improvement. It should be easier to identify leads belonging to the same client, or avoid duplicity of clients/leads.
What problems is the product solving and how is that benefiting you?
Inventory controls, better visibility of cash situation
Acumatica
What do you like best about the product?
Seems easy to use. The screens are easy to understand
What do you dislike about the product?
Not consistent between screens (but this in minor)
What problems is the product solving and how is that benefiting you?
Payments
The product is improving quickly
What do you like best about the product?
Acumatica is improving fast - they implemented many of the features we asked for.
I like the fact that keyboard shortcuts and work with keyboard is supported - very convenient.
I like the fact that keyboard shortcuts and work with keyboard is supported - very convenient.
What do you dislike about the product?
Although rather convenient, the interface is not sexy and smells like 2000s.
There are too many levels in the interface so it sometimes is hard to navigate.
There are too many levels in the interface so it sometimes is hard to navigate.
What problems is the product solving and how is that benefiting you?
We use Acumatica for several different purposes, including time tracking on projects. The solution helped us to build PNL reports and make improvements in our processes.
Recommendations to others considering the product:
Consider how many integration you need to do - Acumatica may or may not have ready-to-use integration solutions for other systems.
Transitioning into Acumatica
What do you like best about the product?
Coming from Sage Software, it looks like Acumatica will allow us to grow to scale and provides more in depth analytics of our sales and operations. It's not as simple to use, but I see this software helping us create operating efficiency and management of our warehouse. I also can't express how useful it is that this software is built on a browser platform. This allows me to work efficiently from anywhere whereas I would always be stuck in my office.
What do you dislike about the product?
It seems like there are multiple steps for simple processes such as sales orders, purchase orders, etc. Coming from Sage, everything was a simple 1-2 step process. Acumatica seems to be a 3-5 steps for all of these similar tasks. Also, if you go into a print screen and forget to save your work, you'll lose everything by clicking on back. The action tab needs to be available in the print screen to prevent data loss. The sales order process is also quite cumbersome. The training is a key aspect in learning how to use Acumatica. We are in the training process right now and will hopefully go live in two weeks.
What problems is the product solving and how is that benefiting you?
We are working to create operating efficiency, sales analytics to help with purchasing, and warehouse management, along with integrating a CRM and customer portal. One of our biggest issues in the business is with warehouse mispicks. This upsets customers and Acumatica will help us integrate into lot tracking and also factoring in warehouse management at some point.
Recommendations to others considering the product:
Know what your getting into and understand that you'll have to clean up your whole database before going in. It's not as simple as importing your data if you don't have your data properly formatted and organized. Acumatica can be a great tool for growing your business, but you'll have to go through the growing pains in setting up all your data properly for import and the training process to ensure all users have proper knowledge in how to use the software. The hardest thing for long time employees to accept was going through new daily processes.
An Acumatica Review
What do you like best about the product?
I like the fact that Acumatica is a cloud-based ERP solution. I also like the fact that we can build inquiries pretty easily as opposed to creating custom reports (which can quickly eat up time and money to create). I like the visibility that the system provides, every transaction can be drilled down to a most basic level.
What do you dislike about the product?
I don't like the fact that there can be two locations to acquire the same information--and that the information (while the same) can be represented differently. (Example: Invoices in Accounts Receivable will look different than invoices in Sales Order)
What problems is the product solving and how is that benefiting you?
Our company needed a cloud-based ERP solution, Acumatica has fulfilled that need. Our company also needed more visibility with regards to sales. I think we might have a little more work to do on this, but once we have more data, we will have what we are looking for.
Recommendations to others considering the product:
Implementation was very easy. We went live with Acumatica in about 60 days--and were actually able to conduct business. They were very efficient. The software looks intimidating at first (there are a lot of tabs and modules) but once you have adequate training, the system is excellent.
Bumpy (all ERP setup's are) at first but definitely a solid solution.
What do you like best about the product?
It was a lot of work and took longer than expected. But once it was running it is very good. Has a very customizable back end and development for it is pretty straight forward, thanks to 6.1 the new REST API is definitely a hit.
What do you dislike about the product?
Initial Setup is a challenge, but once the kinks are worked out it works well. It will take time, but patience is the key as with any major software move.
It's a plus and a minus because it is so customizable so planning your customizations are key.
It's a plus and a minus because it is so customizable so planning your customizations are key.
What problems is the product solving and how is that benefiting you?
We were operating in seven different systems, and the goal was to bring our entire business process and flow into one solution. We are several companies that all flow up to one owner and this was the best solution to get the job done.
So we are still using two different systems instead of one, but that is much better than before.
So we are still using two different systems instead of one, but that is much better than before.
Recommendations to others considering the product:
It will be bumpy, having a person on team that knows accounting really well and a person who can learn software and be the goto person with lots of time to help others. As the learning curve is very slow at first but once you understand the flow and why it works that way it all falls together. Planning is key. This is so granular that the configuration can be a bit of a challenge
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