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CEO
What do you like best about the product?
I like the flexibility and scalability of Acumatica. Because we have a complex business with many moving parts and multiple companies it is important to have that flexibility to manage the business.
What do you dislike about the product?
There is nothing I dislike about this ERP.
What problems is the product solving and how is that benefiting you?
It is important that we get timely and accurate financials and Acumatica allows us to do that.
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Fantastic user friendly program
What do you like best about the product?
Acumatica is very user-friendly compared to our prior program. I love that it is growing with many new technologies and integrating with many programs, such as Teams. Acumatica is also a great source to access while out on a job site, which is a tremendous help! We cannot wait to get the program all up to speed and using the program day in and day out with all employees.
What do you dislike about the product?
Difficult to manage in the beginning if you do not know what you are doing.
What problems is the product solving and how is that benefiting you?
Our biggest issue was a defragmented database. We partnered Acumatica with WorkforceGo, which helps bring HR, payroll, and financials all into one ERP.
Recommendations to others considering the product:
Comparing all programs, Acumatice fit our need the best for a complete ERP program along with construction job costing.
What an Amazing System!
What do you like best about the product?
The system is so intuitive and streamlined. The menu paths are easy to follow and you have lots of options to save your favorites so you can get right to where you want to be.
What do you dislike about the product?
Some paths to applications behave differently. I just need to get used to it.
What problems is the product solving and how is that benefiting you?
User satisfaction.
Recommendations to others considering the product:
Keep it simple. Trying to boil the ocean with and ERP implementation just creates road blocks.
One of the most user friendly ERP systems I have utilized.
What do you like best about the product?
Cloud based access and mobile application.
What do you dislike about the product?
Pick pack and ship mode needs some work on mobile, hard to see where you are in the process easily
What problems is the product solving and how is that benefiting you?
all in one solution for inventory, sales, accounting. Solving the need for multiple systems and now need less staff.
New Acumatica Customer
What do you like best about the product?
The Best part about acumatica is the ability to scale and adapt with your company
What do you dislike about the product?
The only trouble we have come across is some small bugs which we create tickets for and they are generally resolved quickly
What problems is the product solving and how is that benefiting you?
We are resolving our issue with a legacy ERP that is outdated and we realise the benefits of joining a growing company
So easy to use
What do you like best about the product?
The interface is very user-friendly. The database encompasses the company workflow. Also, because it is customizable, you get just about everything you need to handle day to day business tasks.
What do you dislike about the product?
Sometimes learning the database features can be time-consuming. However, once you learn to manuever within the system it is a whiz to set up.
What problems is the product solving and how is that benefiting you?
Being able to consolidate programs to achieve business optimization is a plus. Acumatica allows you to use one software package where multiple programs were required previously.
Acumatica
What do you like best about the product?
I enjoy that it is cloud bases. You can do anything you need as long as you have access to the internet. It is clear and organized, so you can navigate easily. Adding new modules is easy as well. Training is available through Acumatica directly as well as support. Really any thing I've needed help with I have been able to find in the online documentation or through support.
What do you dislike about the product?
The dashboards. I think the dashboards should be easier for anyone to build. You have to know the tables in which the data lives to put into the dashboard. It's not as easy to configure as some other platforms that are out there. Also need a better way to manage our development work and tasks for our developers. Currently we use DevOps which we have integrated, but it is still difficult to manage day to day tasks which impact our budget for each project.
What problems is the product solving and how is that benefiting you?
We use Acumatica to track our customers and support tickets. We build quotes and projects. Our projects are managed through Acumatica, but dev and configuration work is handled within DevOps. Benefits of Acumatica is that it is fairly easy to integrate with.
An investment in our own future
What do you like best about the product?
As a techie the concept of the Business Framework being established is what I like best. Everything has been built up from it bringing a consistent experience across the entire software.
What do you dislike about the product?
Compared to some other ERPs in the marketplace for a long time, there's a lack of basic features or "bells and whistles". Also some very logical issues occur due to configurations, this has been improving with every new version.
What problems is the product solving and how is that benefiting you?
True Cloud ERP solution as compared to others that are not. Licensing is data consumption based, which is very nice when you have users who just need to see data. We've solved procedural issues related to discrete manufacturing as well as Inventory Management issues.
Powerful ERP tools
What do you like best about the product?
Ease of use, neat user interface, Generic Inq. possibilities, the way we can connect CRM functionality with Case / support system we customized
What do you dislike about the product?
Very few, small specific items that I wish the system did out-of- the box
What problems is the product solving and how is that benefiting you?
Time / double entry; automating our support case system has made customer service much more efficient.
Recommendations to others considering the product:
Great system , not only are we a reseller and stand behind the product, but we implemented Acumatica internally and have been very happy with that decision.
Acumatica has been very useful and I enjoy the flexible reports.
What do you like best about the product?
I enjoy how easy it is to pull detail by accounts and filter by subaccounts. I also enjoy using the velixo reporting.
What do you dislike about the product?
It feels hard to set up dashboard information and to set up the users.
What problems is the product solving and how is that benefiting you?
Board reports flexibility. The reporting from acumatica is very useful. The AP process is also very useful.
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