Acumatica Cloud ERP
AcumaticaReviews from AWS customer
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Acumatica: Immense capabilities but void of what you'd expect right out of the box!
What do you like best about the product?
I'm into my 11th month using Acumatica and I can honestly say it's more expansive than any other platform I've seen before. I see great potential but...
What do you dislike about the product?
Acumatica is built with very large, multinational clients in mind. Picture Toyota for example. The kind of large corporation that has an entire building full of IT professionals who will design and customize every user facing screen the average employee might see. This is NOT a turnkey platform. It's the engine hidden underneath whatever glossy exterior you can imagine. The problem is, right out of the box, you don't even have that engine yet. You'll get the parts for that engine. And there's not "some" assembly required. It's ALL assembly is required! The nuts and bolts you need for that assembly are like a giant basket of scrabble tiles each containing a word that only software engineers can understand. You quickly find out your only option is to pay enormous sums of money just to make the engine run. Congrats, you now have the equivalent of a moped and you're trying to drive on the highway. So you pony up and ask them to assemble a car. It arrives but wait.. no wheels? I'm sorry, wheels are extra. I know this is a silly analogy, but it's pretty close. I'm an accountant with 25 years of experience. In all my travels, I've never come across software that's both so vast yet can't do the most basic things when you first install it. Acumatica kinda knew what a balance sheet was but I literally had to map out every single pixel before I could print out anything that resembles one!
What problems is the product solving and how is that benefiting you?
Acumatica can do almost anything you want it to, but everything you ask of it will have to be programmed, step by step. Kinda like teaching it how to walk again every time you want a new pair of shoes!
Acumatica is Great!
What do you like best about the product?
Ease of use and navigation, Excellent Automation capability. Easy to Integrate with external order sources. We were able to implement on budget, and only 2 weeks behind our original schedule.
What do you dislike about the product?
Acumatica, being a newer ERP, is still developing functionality. Some functions are pretty bare-bones, like their WMS, and Manufacturing modules.
What problems is the product solving and how is that benefiting you?
Acumatica helps with much better information flow, and automation than our previous ERP. We have much less manual data entry and can load much more information via integrations. AP and AR have been much easier to manage in Acumatica, and have many automation features saving us a lot of time and effort. Financials are much easier to build and edit than our old system.
Easy to use once the user is used to it and trains their eyes.
What do you like best about the product?
As an organization, we're moving from using 3 broken systems along with spreadsheets with no communication between them. This gets to be very combersome when trying to scale as a small to midsize business.
I think once we're used to the system it will be a game changer.
I think once we're used to the system it will be a game changer.
What do you dislike about the product?
I think their CRM needs some additional functionality. There isn't a native calendar unless we pay for their field service app. Tracking events and activities is done through the entries and visible through GI (Generic Inquiry) searching.
Most functionalities outside of the basic features will require a customization which can get to be very expensive when working with a reselling partner.
Most functionalities outside of the basic features will require a customization which can get to be very expensive when working with a reselling partner.
What problems is the product solving and how is that benefiting you?
Acumatica will streamline our entire business from Accounting, Sales, and Fulfillment.
I just start to use the whole system
What do you like best about the product?
The ERP system like business account can have multiple location
What do you dislike about the product?
the ui need to be more user friendly, sometimes it's hard to find the correct bottom
What problems is the product solving and how is that benefiting you?
We have a warehouse and need to use acumatica to track all the order
Robust software, integration consultants lacking
What do you like best about the product?
Supports multiple business functions and sales channels, GAAP Accounting standards and open source cloud platform.
What do you dislike about the product?
Lots of tabs and screens, user interface is lacking aesthetics, at times can be very tunnel visioned. Need to use a integration consultant - cannot go direct and the consultants are hit or miss.
What problems is the product solving and how is that benefiting you?
Ability to reduce our tech stack and integrate our ecomm business (Shopify and Amazon) with our multi-location retail and custom installations businesses all under one system.
Great ERP platform with modern features that keeps getting better
What do you like best about the product?
* The platform is constantly being updated to address customer needs.
* The company is extremely receptive to feedback from customers.
* The community is extremely supportive of each other, whether business analysts or developers.
* The company is extremely receptive to feedback from customers.
* The community is extremely supportive of each other, whether business analysts or developers.
What do you dislike about the product?
* The performance should be faster.
* Customers should more easily be able to purchase/license products and services directly from the company instead of through ISVs/chanel partners.
* Customers should more easily be able to purchase/license products and services directly from the company instead of through ISVs/chanel partners.
What problems is the product solving and how is that benefiting you?
We run our business on Acumatica. Everything from purchasing and order fullfillment to customer account management and accounting.
Super user friendly and customizable.
What do you like best about the product?
Web-based product and easy to customize as an end user.
What do you dislike about the product?
Restriction Groups have holes in them. Specifically GL Account restrictions.
What problems is the product solving and how is that benefiting you?
Great tool for reporting and analysis. Very good features for financials and distribution modules.
Good ERP software, It does everything
What do you like best about the product?
Good inventory functuns, accounting, order processing and CRM
What do you dislike about the product?
Reports out of the box are weak at best and auto controls for purchasing is lacking
What problems is the product solving and how is that benefiting you?
Cohesive software that runs the business.
Challenge, stimulate
What do you like best about the product?
Flexibility on reports, GI easy to manipulate and create. Multilanguage support and multi-tenant support.
What do you dislike about the product?
Lack of requisition for project management. We are using sales order to manage purchase requests, but it is not ideal.
What problems is the product solving and how is that benefiting you?
All-in-one software: Before Acumatica, we used three software programs to manage our business.
Great ERP that took our business to the next level!
What do you like best about the product?
Acumatica is great because it's cloud based! Allowed our business to capture not only the financial side, but project tracking and real time inventory tracking. We recently upgraded and added the project modules, which gives us real time margins. Implementation was very easy, and very easy to integrate within our organization.
What do you dislike about the product?
No downsides. Great support from the Acumatica team.
What problems is the product solving and how is that benefiting you?
Better visibility within the project module, more customized reporting.
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