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Acumatica Review
What do you like best about the product?
Acumatica has potential to be good and give good information but it isn't quite there yet.
I like the idea of accurate job costing in the Constrution Edition but have not yet benefitted. All available reports on Jobs only give costing for the life of the job.
I like the idea of accurate job costing in the Constrution Edition but have not yet benefitted. All available reports on Jobs only give costing for the life of the job.
What do you dislike about the product?
Payroll module has multiple problems. Reports are minimal, can only be viewed by paycheck and are difficult, if not impossible, to manipulate in Excel. There are no Inquiries which would be much easier to manipulate in Excel. There is no functionality to process a final check - to do so requires the user to contact customer support and explain to the customer support person (because they typically don't know payroll) what needs to be done. Interface with Aatrix does not work for filing government reporting.
If you make an error they are difficult to reverse. When processing AP things need to be released 3 different times.
Writing reports and inquiries is difficult for a user. Even software engineers have trouble. Therefore getting the information you need OUT of Acumatica is extremely tough.
If you make an error they are difficult to reverse. When processing AP things need to be released 3 different times.
Writing reports and inquiries is difficult for a user. Even software engineers have trouble. Therefore getting the information you need OUT of Acumatica is extremely tough.
What problems is the product solving and how is that benefiting you?
We are new to Acumatica and so far have not solved any problems. In fact, our jobs are much harder using Acumatica.
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Great software
What do you like best about the product?
Ease of use - once you figure out the basic layout and structure of the system, each module is set up the same way. This makes it easy to navigate and figure it out yourself.
What do you dislike about the product?
There are many ways to do simple things. I kind of wish there was just 1 way to complete a task, like creating an invoice or returning a stock item. I like that different people can use the way that works best for them but it's difficult to train people when there are so many ways to do things.
What problems is the product solving and how is that benefiting you?
We are able to run several different kinds of reports very quickly, and we are able to modify the reports (with the help of tech support) so we are pulling exactly what we need.
Ease to use
What do you like best about the product?
Easy to configure , Enable the tenants faster.
What do you dislike about the product?
Reports can be more better and controls can be more configurable as setups.
What problems is the product solving and how is that benefiting you?
For invoicing and Accounting needs to be solved for the customer
Go somewhere else
What do you like best about the product?
I like best about Acumatica is that it is cloud based.
What do you dislike about the product?
I dislike everything about Acumatica. It is not user friendly or intuitive. I majored in accounting not coding. Your Help feature is like learning another language.
What problems is the product solving and how is that benefiting you?
No benefits have been realized. Problems are worst. I have to do everything manually. Even more than before.
Recommendations to others considering the product:
Go somewhere else.
Do not use this review or make it public. I would like to remove it
What do you like best about the product?
Easy to navigate, Easy to search. Easy to create favorite screens
What do you dislike about the product?
The APIs are buggy. Not intuitive to customize screens
What problems is the product solving and how is that benefiting you?
We have no problems
Recommendations to others considering the product:
do your homework to be certain it meets all your requirements
Multi location user for financial and operational performance information
What do you like best about the product?
Ease of use and ability to design reports
What do you dislike about the product?
Some of the importing of data from our sub system
What problems is the product solving and how is that benefiting you?
Quickness to close the month end. Information sharing with the organization
Recommendations to others considering the product:
Great software and easy to use
Organization and Good Database
What do you like best about the product?
I appreciate that it stores information well and has many options to have all info included. It is a good database system.
What do you dislike about the product?
It is not very user-friendly. I feel like it would take a lot of training and there are not many resources besides a hard to read digital manual. When I reached out for help there wasn't much of a response, either. The interface is very bland and hard to follow. Pop-ups would be useful to help understand how to use the system.
What problems is the product solving and how is that benefiting you?
I appreciate that it has marketing tools, but I do not know how to properly implement them.
Recommendations to others considering the product:
Have the ability to train on the software for free. Basic trainings available on youtube or something.
Solid MRP that could use some polishing
What do you like best about the product?
Can do just about everything a company can throw at it. Highly customization
What do you dislike about the product?
Can be slow/clunky at times (too many clicks to do a job) , the GUI is a bit ugly/old fashioned.
What problems is the product solving and how is that benefiting you?
At this point in our implementation we have not dramatically moved forward from our previous system - we do anticipate benefits, but they have not yet been realized.
Great ERP for midsize business
What do you like best about the product?
Mobile and easily scale to meet business needs.
What do you dislike about the product?
integration options available for use with other CRM platforms
What problems is the product solving and how is that benefiting you?
We are able to be more proactive to client requests both in office and remotely.
Acumatica saved us
What do you like best about the product?
Moving from our old system to Acumatica, a software that's mobile-friendly, not centralized to one network, and quick is easily a game-changer for my company.
What do you dislike about the product?
The only suggestion I have is to find an easier way to port from one system, like Fishbowl, to Acumatica.
What problems is the product solving and how is that benefiting you?
We haven't used it enough for me to determine this yet, but having the ability to work remotely and working of my computer and not remoting into a system in the office.
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