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Managed SOLR services with premium quality
What do you like best about the product?
The level and quality of services. SearchStax team is committed to delivering a working solution. As soon as the solution is in place the customer will spend minimum to no effort to manage the service. Finally, the service portfolio is rich and versatile and should cover the needs of every enterprise customer.
What do you dislike about the product?
I have not had any complaints with SearchStax services.
What problems is the product solving and how is that benefiting you?
SearchStax provides enterprise-level SLA and support for SOLR, an open-source solution. SOLR is a prerequisite for a major CMS system. Enterprise customers who use this CMS, want to have the same level of SLA and support for each component of a solution. SearchStax provides successfully the solution to their needs.
SearchStax is a great alternative to self-hosted Solr
What do you like best about the product?
SearchStax takes the guess work out of hosting and managing Solr.
What do you dislike about the product?
Sizing our SearchStax instance took more energy than I anticipated but after we had a cross team meeting, we were able to resolve all of the hurdles.
What problems is the product solving and how is that benefiting you?
Hosting and managing Solr as a turnkey SaaS solution
Smooth Surfing
What do you like best about the product?
Allows me to deep dive in relevant topics that i might come across to gain better insight
What do you dislike about the product?
I don't i've come across a downside as of yet.
What problems is the product solving and how is that benefiting you?
solves problems such as complex setup and management of Apache Solr, compliance and availability challenges. This benefits me in ways such as faster time to market, improving search experience, reducing operational costs.
Happy Product Owner
What do you like best about the product?
Search Staxx has helped us supplement SOLR Search, during our recent Sitecore upgrade. Our team has found the interface user friendly, the documentation helpful and the support team extremely responsive.
What do you dislike about the product?
I felt like there could have been multiple onboarding sessions that were geared towards Product Owners and DEV Support.
What problems is the product solving and how is that benefiting you?
Replacing SOLR Search and helping with SEO and internal site search.
Great experience!
What do you like best about the product?
Ease of integration
Support
Ease of use via the ui
Support
Ease of use via the ui
What do you dislike about the product?
Native Terraform provider module is absent as of summer 2024
What problems is the product solving and how is that benefiting you?
Searchstax is helping to back our enterprise document search functionality.
Makes Search simple
What do you like best about the product?
The interface, great dashboards and analytics.
The ability to create custom search interfaces
The ability to create custom search interfaces
What do you dislike about the product?
The rules around custom ordering of results, limitations with running multiple searches. System is not designed to run multiple site searches unless you pay for additional profiles. Analytics is very limited.
What problems is the product solving and how is that benefiting you?
Ablitity to display complex search in a simple way.
Tyler's excellent Account Management for Haylix
What do you like best about the product?
Responsiveness and approachability of Tyler
What do you dislike about the product?
The accounts department should expedite refunds for invoice payments caused by their own errors.
What problems is the product solving and how is that benefiting you?
Ensure clarity around invoices and specify what the charges were for. Locate missing order forms for purchases.
Good service and great team support
What do you like best about the product?
The quickness in the support and the proactive actions/information coming from Searchtax about the product I have with them.
It is intuitive if you have a minimum knowledge and the implementation and integration for new sites is simple.
It is intuitive if you have a minimum knowledge and the implementation and integration for new sites is simple.
What do you dislike about the product?
Maybe it could be good to have some business cases examples in a part of the dashboard to guide some non-expert users of the Dashboard.
What problems is the product solving and how is that benefiting you?
The custom implementation than my company has of SOLR, managed by Searchtax use to have a variety of problems that were solved/supported by Searchtax very fast.
Efficient and Reliable Search Solution for Sitecore
What do you like best about the product?
We use SearchStax daily as part of our website’s search functionality on the Sitecore platform. The platform integrates seamlessly and consistently delivers fast, relevant search results, which greatly enhances our users’ experience. The dashboard is user-friendly, offering valuable insights and analytics that help us optimize our search configurations. The support team is responsive and knowledgeable, ensuring any issues are resolved quickly. Overall, SearchStax has proven to be a reliable and efficient solution that we depend on regularly.
What do you dislike about the product?
The initial setup can be a bit complex, especially for those unfamiliar with search solutions. However, once everything is configured correctly, it runs smoothly with minimal need for ongoing maintenance. It would also be great if there were more in-depth documentation available to assist with advanced customization.
What problems is the product solving and how is that benefiting you?
SearchStax addresses the challenge of providing a reliable and efficient search experience on our website. Prior to using SearchStax, our search results were inconsistent and often slow, leading to user frustration. With SearchStax, we’ve seen a significant improvement in search speed and relevance, which has led to increased user satisfaction and engagement. Additionally, the platform’s analytics tools help us identify and address any search-related issues quickly, ensuring a smooth experience for our users.
Solr as a Service
What do you like best about the product?
The ease of creating new indexes was unparalleled. It really made our implementations easier. And the auto-fallback was great.
What do you dislike about the product?
There weren't really any downsides. I'd use them again in a heartbeat!
What problems is the product solving and how is that benefiting you?
We frequently use Solr on premise, which incurs quite a bit of overhead in maintenance.
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