My use case for OneLogin has many uses including SSO, desktop SSO, multi-factor authentication, advanced directory integration, access to other applications, smart factor authentication, role-based access control, and identity lifecycle management from start to end, including user onboarding, user updating, and user offboarding processes.
OneLogin Workforce Identity
One IdentityExternal reviews
External reviews are not included in the AWS star rating for the product.
Unified sign-in has simplified access control and has supported end-to-end identity lifecycle
What is our primary use case?
What is most valuable?
The best features I appreciate most about the solution are OneLogin SSO and advanced directory integration. OneLogin SSO integration has almost 6,000 pre-integrated applications, which allows users to access multiple applications with just a single set of credentials. OneLogin provides seamless integration with existing directory services such as LDAP, Active Directory, and cloud directories such as G Suite and Workday.
OneLogin has a role-based access control feature that provides role support, allowing admins to define roles and assign specific permissions to users based on their roles within the organization. I use smart factor authentication to adjust authentication policies in real-time. For multi-factor authentication, OneLogin has many authentication factors. In India, we primarily use one-time passwords, email, SMS, and web authentication for biometric factors. We also use third-party authenticators such as Google Authenticator, Duo Security, RSA SecurID, and YubiKey.
What needs improvement?
The authentication process is good, but sometimes the responsiveness to requests for enhancement is very slow. I sometimes face issues with platform stability, flexibility in configuration, and limited API availability. I experience downtimes two to three times per year. OneLogin's support team is sometimes very slow to respond. There is a feature limitation with mapping, as OneLogin does not provide one-to-all mapping. For client deployment, we need to create separate mappings for each request, and we cannot use the same mapping for multiple requests.
Other areas that have room for improvement are related to API limitations. If a client requires more APIs, such as 5,000 or 6,000, OneLogin charges more. The API rate limits by default or the standard limit should provide more than 5,000. Additionally, OneLogin could provide more flexibility in configuration. These are the main limitations I have identified with OneLogin.
For how long have I used the solution?
I have been using OneLogin by One Identity for almost three years.
What do I think about the stability of the solution?
The authentication process is good, but sometimes the responsiveness to requests for enhancement is very slow. I sometimes face issues with platform stability and limited API availability. I experience downtimes two to three times per year.
What do I think about the scalability of the solution?
I find scalability to be lacking a bit when it comes to maximum customers, and I would rate it around 6.5.
How are customer service and support?
OneLogin's support team is sometimes very slow to respond. If a client requires more APIs, such as 5,000 or 6,000, OneLogin charges more. The API rate limits by default or the standard limit should provide more than 5,000. Additionally, OneLogin could provide more flexibility in configuration and improved platform stability.
I have done almost eight to nine client deployments, and the solution is purchased mostly through a partner project.
How was the initial setup?
The deployment is moderate. For Active Directory integration, if you are going to test it, it takes one day for testing and one day for production deployment, so I would say two to three days for product deployment including all applications and user onboarding. If there is a customized HR solution requiring automation and end-to-end workflows, the implementation for production deployment would take around one to two weeks.
What about the implementation team?
I have done almost eight to nine client deployments, and the solution is purchased mostly through a partner project.
What's my experience with pricing, setup cost, and licensing?
OneLogin charges four dollars per user. For the advanced professional feature, OneLogin provides around seven to eight dollars for clients who want advanced features such as lifecycle management and HR-driven identity. For the expert premium plan for clients who want all professional features, smart factor authentication, and dedicated admin features, it costs almost nine to ten dollars per user. OneLogin provides customized solutions that vary based on customization and client features. The cost is less compared to Okta and Entra ID.
OneLogin requires maintenance in the sense of cloud storage, and they have different pricing for that. The cost varies depending on the clients.
Which other solutions did I evaluate?
When I compare OneLogin by One Identity to other authentication and SSO tools, I find that there are other actors such as Entra ID and Okta that are similar products. All three products are used for application integration, security, and integration. OneLogin is mostly for small and mid-sized businesses, whereas Okta is used for multi-cloud and vendor-neutral setups. Entra ID is only for setups that have an Azure setup or Microsoft 365.
OneLogin has almost 6,000 pre-built applications for SSO, whereas Okta has 7,000, and Entra ID has around that number, but it provides deep native integration only for Microsoft 365 or Azure. The admin experience with OneLogin is very simple and straightforward, and anyone can deploy OneLogin. However, Okta is highly modern and polished, and Entra ID provides a similar kind of feature. Cost-wise, OneLogin is often more budget-friendly and is less costly than Okta and Entra ID.
What other advice do I have?
My experience of the solution's ability to provide a seamless end-user experience for signing in and authenticating applications is seamless. I have experience as both an admin and a developer. As an admin, I manage user lifecycle management processes and application onboarding based on SAML, OIDC, RADIUS authentication, and OAuth protocols. I onboard different applications in OneLogin based on different SSO protocols and manage user lifecycle management as it is integrated with various Workday directories, Active Directories, and CSV onboarding of users. As a developer, I use Smart Hooks and their client SDK to integrate multiple APIs based on Python, and I manage users, apps, and roles based on OneLogin API.
The number of users that work with OneLogin in my company depends on the clients. For banking-related clients, OneLogin has almost 20,000 users. For education-related clients, it is around 10,000 to 15,000. Overall, I have worked with around one to two lakh users in my three years of experience with OneLogin.
I am a partner of One Identity, specifically OneLogin, as I was at Grade Software Pvt. Ltd., which is a Pune-based organization in Pune, India. We bought OneLogin, and we deployed multiple client projects as a solution implementer or solution partner. My company has about 10 to 15 specialists, specifically 15 engineers.
Maintenance is easy. My impressions of the user identity synchronization across directories functionality are that OneLogin is used for secure access to campus resources including data and apps. It ensures fast access and easy authentication while blocking regular or unauthorized access. OneLogin allows third-party integration, making it better. It is a comprehensive identity and access management solution designed to streamline workplace authentication and authorization. This feature on this platform enables users to access multiple applications with a single set of credentials and provides solutions for admins with granular control over permissions, security policies, and user provisioning.
I have used the adaptive login flows with intelligent AI, specifically in the adaptive login flow feature in OneLogin where we need to set configuration for the adaptive feature and add one to two devices to test it. Once it works, adaptive authentication comes with different credentials if a user has them. When a user logs in with standard credentials such as username, user ID, email ID, and password, it sometimes makes them vulnerable to cyber attacks. We can implement risk-based authentication in OneLogin by creating a profile for each user that includes information such as the user's geographical location, their different role, and a registered device. Each time someone tries to authenticate, the request is evaluated and assigned a risk score. Depending on that risk score, the user may be required to provide an additional credential. If the risk score is high, we can add additional multi-factor authentication. If the user passes, the user can access the application.
My advice for others looking to implement this product is that I can recommend it based on the product features. If you want OneLogin Desktop, VLDAP, RADIUS integration, or user lifecycle management processes made easy, I can recommend OneLogin for small-base or medium-base organizations. I would rate this product 8.5 out of 10.
Centralized access has simplified single sign-on and strengthened secure authentication
What is our primary use case?
My main use case for OneLogin is authentication. I use OneLogin for authentication in my organization specifically for single sign-on. My team accesses ServiceNow and home-built applications through OneLogin single sign-on.
What is most valuable?
The best features OneLogin offers include easy setup and good security. The easy setup was due to my ability to integrate with our Active Directory, which made the setup process smooth for me, and I noted the good security with its standout security feature.
OneLogin has positively impacted my organization by helping reduce issues and save time. It helped with the automation of our authentication, so it saved us from having to troubleshoot that.
What needs improvement?
OneLogin can be improved with more federation support.
For how long have I used the solution?
I have been using OneLogin for one year.
What do I think about the stability of the solution?
OneLogin is stable.
What do I think about the scalability of the solution?
OneLogin's scalability is very easy to scale.
How are customer service and support?
The customer support is great. I would rate the customer support a 10.
How would you rate customer service and support?
Positive
What was our ROI?
I have seen a return on investment, with fewer employees needed.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that it's very easy and straightforward.
Which other solutions did I evaluate?
Before choosing OneLogin, I evaluated Okta.
What other advice do I have?
The advice I would give to others looking into using OneLogin is to do a demo of it and try it out to make sure it will work for your organization. I would rate this review a 9.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Centralized login has improved security and simplified password management for all our applications
What is our primary use case?
My main use case for OneLogin is to ensure security and privacy on a HIPAA and PCI compliant platform while allowing ease in storing employee passwords, ensuring my tech team is not consistently bombarded by password-related requests from employees. This has solved both our privacy concerns and created a more efficient flow of priority tickets for our technology team. It has also allowed us to demonstrate to investors the additional privacy measures we have implemented for our software and partners.
A specific example of how my team uses OneLogin in our day-to-day work is that we have implemented it as a solution in our organization, using it for identity and single sign-on. We have integrated it with more than 30 business applications to ensure internal users have a seamless experience accessing business apps, so they do not have to remember numerous passwords and have centralized control over the identity of these business apps. For example, when a user resigns, we can terminate their access on OneLogin, ensuring access is deactivated for other apps, which eliminates the need for manual access removal. The applications we have integrated include both in-house and third-party apps, including cloud-based ones.
I use OneLogin's Smart Factor Authentication to adjust authentication flows in real-time, depending on the risk score associated with the login attempt, and it helps manage different accounts, storing user credentials seamlessly. It also makes it easy to implement SAML SSO applications seamlessly without worrying about data breaches or security risks.
OneLogin provides a seamless end-user experience for signing in and authenticating to needed applications, allowing us to secure login easily. It helps users log in without a password and also tracks all our logins for in-house software.
The integration of phishing-resistant device trust has improved security, and we have seen fewer data breaches in the past few years.
I have used the adaptive login flows with Vigilance AI, enabling us to identify any risky behavior on time and find a solution before it affects our application.
OneLogin helps us secure login to all our apps in one centralized place, saving our time and improving our security every day.
What is most valuable?
Some of the best features that I encounter or use in my daily workflow with OneLogin include SSO, a centralized identity store, a user-friendly dashboard, a secure solution with OneLogin certificate, and integration with Active Directory.
Out of those features, I would say all the features are robust and very useful. The integration part is very easy to integrate and deploy, the dashboard is good and user-friendly, and the portal can be accessed from anywhere since we have adopted the cloud-based model. It provides a secure solution with certificate management that can restrict access from unauthorized apps.
The features of OneLogin have also helped us enhance the user experience, maintain centralized control over identity, and achieve complete visibility of access.
OneLogin has positively impacted my organization by enhancing the user experience overall. I have also observed centralized control over identity, easy and complete visibility of access, and the application integration is easy to deploy. The dashboard is very user-friendly, and the technical support is good.
Specifically, we have seen enhanced security with OneLogin, an increase in overall security of fifty percent compared to our previous solution, and time saved since we can access all our apps within OneLogin using one password. We have also experienced seamless integration.
What needs improvement?
I believe the audit trail could be improved, and more solution integrators need to be established.
Additionally, the mobile app is not the best and could use some improvement compared to the desktop app.
OneLogin could see some easy configuration improvements.
For how long have I used the solution?
I have been using OneLogin for the past five years.
What do I think about the stability of the solution?
OneLogin is stable.
What do I think about the scalability of the solution?
OneLogin's scalability is very good.
How are customer service and support?
I find the customer support for OneLogin is top-notch, as they are quick to find solutions for us and are readily available twenty-four hours a day, seven days a week.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used Google Drive before switching to OneLogin.
I switched from Google Drive to OneLogin due to security concerns.
How was the initial setup?
My experience with pricing, setup cost, and licensing is that the pricing was acceptable and quite affordable, while the setup is straightforward.
What was our ROI?
We have seen a return on investment, exemplified by simplified passwords, easy rollout in my organization, and improved security overall, with a reduced threat impact from conditional access and easier sign-in across business apps, even in remote areas where we can access business apps seamlessly.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that the pricing was acceptable and quite affordable, while the setup is straightforward.
Which other solutions did I evaluate?
Before choosing OneLogin, I evaluated other options, including UKG Pro and Microsoft SharePoint.
What other advice do I have?
My advice for others looking into using OneLogin is that it is a good tool that is simple and, most importantly, securely logs into applications at your organization easily and securely. It makes it easy with one-click sign-in, connecting directly to all the Active Directory.
We have experienced a positive impact on security and operations with OneLogin.
The licensing policy is also good.
I give this product a review rating of nine.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Centralized login has improved security and saved significant time on daily application access
What is our primary use case?
My main use case for OneLogin is that it has really enhanced our security in my organization, especially when it comes to password protection for all our applications. It is a great tool that is used company-wide in my organization for security purposes of our applications. Every employee in my company uses OneLogin, and it helps us secure and store credentials with strong long passwords, which are a must for security nowadays. However, it is almost impossible for a human to remember them, and storing them in notes is a security breach by itself. OneLogin comes in and encrypts all the sensitive data before saving it. OneLogin also gives us easy access whenever we need to log into our applications easily.
What is most valuable?
The best features OneLogin offers include ease of use for users, connection to Active Directory, and secure login for all applications.
Out of those features, all are great because this tool is very easy to use with a very flexible and intuitive user-friendly interface. This tool has really made it very easy for us to log in using one password for all our applications, which has simplified how we log in, hence saving a lot of time, and it has enhanced security. There is no reset of applications nowadays since we started using OneLogin.
OneLogin has positively impacted my organization since this tool has been very helpful. We have seen more security, simplicity when it comes to log in, and more time to be productive for everyone in my organization since we are not wasting time trying to log into different applications.
I have seen specific outcomes or results, such as a reduction in password reset requests and improved productivity metrics. Since many employees were forgetting their passwords and asking for resets, it would give our tech team a hard time. However, since we started using OneLogin, everything is now simplified to one long password that is easy to remember and keeps our security very safe. We have also saved a lot of time, as we are not logging into each different application. We have been able to save sixty-five to seventy percent of time, and we have also seen enhanced security overall.
What needs improvement?
OneLogin could be improved if there were easy configuration options. Additionally, enhancing the help portal would be beneficial.
I would appreciate more resources online when it comes to training or the onboarding process as it would be helpful.
For how long have I used the solution?
I have been using OneLogin for at least four years and some few months.
What do I think about the stability of the solution?
OneLogin is relatively very stable. I have not encountered any lagging or downtime so far.
What do I think about the scalability of the solution?
OneLogin's scalability is very good since it grows with my organization's needs. It can handle my organization's needs, and it has been a great tool in that aspect.
How are customer service and support?
The customer support has been very proactive and dedicated. The few times that I have reached out to them, they were reachable via phone call or live chat, and they have definitely found solutions for every issue that I had.
Which solution did I use previously and why did I switch?
I previously used a different solution before OneLogin, which was Okta Identity Cloud.
How was the initial setup?
My experience with pricing, setup cost, and licensing has been that the pricing is affordable and cost-effective. The setting is very easy because of the user-friendly and intuitive user interface. Customer support plays a very huge role in assisting with any questions about settings or anything.
What was our ROI?
I have seen a return on investment, and I can share relevant metrics with you such as improved security in all our applications in my organization. Through the simplification of the login process for our end users, we have seen a large amount of time saved and increased productivity of users, which indirectly helps us achieve higher profit goals.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing has been that the pricing is affordable and cost-effective. The setting is very easy because of the user-friendly and intuitive user interface. Customer support plays a very huge role in assisting with any questions about settings or anything.
Which other solutions did I evaluate?
Before choosing OneLogin, I evaluated other options, including Microsoft Azure Active Directory.
What other advice do I have?
A quick specific example of how I use OneLogin in my daily work is that the day before, we had to remember every password for every application, and it was somehow forgetful. Some employees would forget, and requesting a reset of the application would take time and would really give our tech team a hard time to reset and forget the password. So we decided to go for OneLogin to centralize all the passwords, and it created one long password which is easy to remember and easy to log in. This has really simplified the login for any application. We are able to access them even when working remotely easily.
The GUI is very simple and user-friendly. It saves a lot of time by remembering the credentials and logging them once. It is easy to implement as a SAML SSO application where it provides reasonable pricing plans. So it is very cost-effective. The support is very friendly and quick to resolve any issue.
Based on my experience, I use the solution's Smart Factor Authentication to adjust authentication flows in real-time depending on the risk score associated with the login attempt, and I assess Smart Factor Authentication as effective for balancing security with usability. The authentication process allows all users to access multiple applications with one set of login credentials easily. It enables users to have all services registered with the account and allows all journeys from implementation to end-user experience seamlessly.
My impression of the solution's ability to provide a seamless end-user experience for signing in and authenticating to needed applications is that it is very seamless and time-saving.
My impression of the user identity synchronization across directories functionality is great.
I have used the Single Sign-On feature, and the integration with third-party authentication providers was seamless.
My advice to others looking into using OneLogin is that it is a great tool that helps with one set of login credentials, removing the risk of security concerns when it comes to simplification of login processes for end users, and improves user productivity. OneLogin is deployed in my organization on-premises. I would rate this product an eight out of ten.
Unified access has strengthened password security and simplified HR-driven identity management
What is our primary use case?
My main use case for OneLogin is app aggregation and SSO. I use OneLogin for app aggregation, which is utilized for a single point of access, so it is used in facilitation of SSO.
My main use case fits into my team's workflow as it reduces the work, decreases the time required, and increases the flexibility of the team.
What is most valuable?
The best features OneLogin offers in my experience are password vaulting and one-click termination to prevent unauthorized access.
Password vaulting and one-click termination have made it safer for our team, as passwords can be saved in a vault that is secured safely and one-click termination helps us remove dormant accounts, making these features very helpful for us.
OneLogin has positively impacted our organization by increasing security features and making our security wall more robust as well as preventing unauthorized access from dormant accounts, making our system safer than ever before.
What needs improvement?
OneLogin is a robust platform, but there is scope for improvement as there are some glitches, connectivity glitches, and some outages that need to be improved. The outages and glitches cause a hindrance in our work and lead to time wastage.
For how long have I used the solution?
I have been using OneLogin for the last one year.
What do I think about the stability of the solution?
OneLogin is stable.
What do I think about the scalability of the solution?
OneLogin is scalable according to our organization's needs, so it is quite scalable.
How are customer service and support?
Customer support is good, but it needs some improvement.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing was good, as the pricing was not very expensive and it is manageable.
Which other solutions did I evaluate?
I have not evaluated other options before choosing OneLogin, as it was the first one I decided to demo, and I selected it on the first attempt only.
What other advice do I have?
The features that are valuable about OneLogin are the ones I mentioned. I have noticed specific outcomes since using OneLogin, such as reduced incidents of password hacking and threats from various hackers.
User identity synchronization across directories is a good feature that I use, and it helps me identify which user has been given access to what. The user experience of OneLogin is very good, as it provides a seamless experience, although sometimes there are lags. Overall, it is a seamless experience.
HR-driven identity management plays a very important role, as whenever HR assigns a new employee a user ID, I use OneLogin for that, making it very useful and safer for us. I have saved time with this software.
OneLogin is good, value-for-money software that needs improvement on some glitches, but overall, it is a value-for-money solution. On a scale of one to ten, I would rate OneLogin an eight because of the benefits that OneLogin provides.
Training has been completed quickly and user-friendly access management is now simple
What is our primary use case?
I did not use OneLogin in a customer phase. My company wanted me to learn about it because I recently joined the company. I used it for about one month for training. I took the trainings with some trainers from OneLogin and then applied the total course of OneLogin and received certification. I have not used it in a customer phase yet. It depends on the project I am assigned to, but until now I have not used it in a real-life scenario.
What is most valuable?
The most valuable thing about OneLogin is the user interface. It is very simple and very clear for users to understand, and not only technical persons can work with it. Non-technical persons can also use it because the user interface is very simple and we did not have to write a lot of lines of code while making any configurations. It is one of my favorite SSO tools that I trained on. I have used other SSO tools as well, but OneLogin is one of my favorite tools I trained with.
What needs improvement?
From what I studied, I did not face any issues with OneLogin. However, if there were multiple documentations about the technical points and what each tab on the GUI is used for, it would be very helpful for others who want to learn, because I did not find a lot of resources about it on the internet. I used the admin essential document and tried to learn from the videos which were in the course itself. The course was very good, but I need more information and more documented parts because the course is not available for all users to learn from. Users just need to be assigned to the course before they are able to access the content. Many of my colleagues at work, when they learned that I took the certification for using OneLogin, want to learn but they were not assigned to the course itself to learn from. If there were any available documentation related to the product, I think it would be a very useful resource.
If there were some pictures from the GUI in the documentation part to illustrate where things are and what they are in the GUI, it would be helpful. The steps are in the documentation, but if we support the steps with pictures from the GUI, it will be more interactive for users.
For how long have I used the solution?
I used OneLogin for about one month for training.
What do I think about the stability of the solution?
I did not face any stability issues while trying to log in to OneLogin.
What do I think about the scalability of the solution?
OneLogin is a good scalable solution and there are no problems with it while using it.
Which solution did I use previously and why did I switch?
I tried to use another tool in SSO and used one of them in my real project. I took training about both of them at the same time. However, I found that OneLogin's user interface is simpler than the other one. Although the admin essentials document does not have all the information about OneLogin, it was very useful for me and it has the steps for doing the technical parts. The steps were very clear and it has steps for every point in OneLogin when you want to make something. If you continue the documentation for all the product well, I think it will be perfect. The other tool's documentation was very difficult and very confusing for me. I preferred the OneLogin documentation.
What other advice do I have?
OneLogin is easier than other tools. For me it was very easy. When I took the headlines from the instructor, then I returned to the documentation and watched the videos. It was very easy for me. I took the certification in less than one month because I had other jobs to do while studying.
I joined the technical discussions and worked on the technical part only. I did not join in the business discussion or go into the licensing and other details.
I would give OneLogin a rating of nine out of ten.
Single sign-on has simplified authentication and management for small business use cases
What is our primary use case?
What is most valuable?
OneLogin is easy to use and manage, which is one of the best features.
It offers Single Sign-On, and OneLogin authentication application works with Single Sign-On and multifactor authentication both activated.
It is very easy to integrate with third-party authentication providers through the Single Sign-On feature. There are a few steps to follow, and OneLogin has shared documentation on the process. You have to visit the application directory, click on a new application, set up its logo and metadata, authentication, encrypted codes, and then the application starts authenticating and Single Sign-On starts working.
What needs improvement?
There are many downsides. OneLogin is designed for small businesses, not for big enterprises, which is why it has limited features. It does not have those features that enterprises request or would like to have from OneLogin. It is not that scalable because it is intended for smaller businesses. It does not have the functionality to add multiple enterprise-level applications. Although OneLogin has many applications available, I cannot add multiple enterprise-level applications and advanced features to OneLogin setup screen.
I used OneLogin authentication to adjust authentication flows in real-time depending on the risk score to set up the IPOU. It was very simple, but it lacked enterprise-level features like push notification, which makes authentication very easy and seamless. It has only basic features, such as code running, and I have to look at the code and authenticate.
This is also a concern for end-users. Every time they have to sign in, they will need to open their smartphone, open OneLogin authentication application, copy the code, and enter it into the laptop screen to authenticate.
For how long have I used the solution?
I have been working in my current field for around three and a half to four years.
What do I think about the stability of the solution?
During the trial period, which was for thirty days, I never faced any downtime. OneLogin was up and running every time I tried to log in and use the application in the web portal.
What do I think about the scalability of the solution?
There are many downsides. OneLogin is designed for small businesses, not for big enterprises, which is why it has limited features. It does not have those features that enterprises request or would like to have from OneLogin. It is not that scalable because it is intended for smaller businesses. It does not have the functionality to add multiple enterprise-level applications. Although OneLogin has many applications available, I cannot add multiple enterprise-level applications and advanced features to OneLogin setup screen.
How are customer service and support?
I did not feel the need to contact technical support. Everything was straightforward. Everything went well, and I never felt a need to contact them.
How was the initial setup?
OneLogin initial deployment was straightforward.
It did not take long to set up OneLogin, but if you have a set of policies to implement, it obviously takes time to set up organizational units, integrate directories, and set up all policies per department. It takes time on every application you set up in your organization, but it was not difficult and did not take much of my time.
What about the implementation team?
Since that was a test environment, I was the only one to set up OneLogin administration. I could have allowed some other users as administrators to help me out, but I was the only one who set it up and everything went smoothly.
Which other solutions did I evaluate?
I have used many alternatives in the market, and the best one is Okta.
Okta is a huge enterprise-level application. It provides Single Sign-On, provides integration with enterprise-level applications, and also those applications which do not have Single Sign-On capabilities using web authentication system. So it has much more than OneLogin.
What other advice do I have?
If I am looking for a solution for small or mid-businesses on a scale of one to ten, I would rate OneLogin seven and a half to eight and a half. My overall rating for this product is eight.
Centralized access has simplified user logins and has improved cross-application authentication
What is our primary use case?
What is most valuable?
The best feature of OneLogin is that it is easy to integrate. We found that it integrated seamlessly with our Office 365 and Salesforce, making it the best feature.
Beyond integration, we receive monitoring, but I feel that integration is significantly better than other identity tools when compared to Okta and Azure AD.
My impression of OneLogin is that it is smooth when providing a seamless user experience for signing in and authenticating applications. We do not have to use multiple user IDs and passwords, as we have created one set of users, making it very smooth and efficient to manage user privileges.
My impressions of the Identity Synchronization across directories functionality in OneLogin is that it is seamless and syncs every identity seamlessly.
What needs improvement?
The areas for improvement in OneLogin include better analytics since we do not have very end-to-end visualization of user access logs. Additionally, policy customization needs improvement as we cannot assign specific policies to specific customers. The admin dashboard is cleaner but can be improved, and from my point of view, it is not as user-friendly compared to others such as Okta and Azure AD.
In my comparison of OneLogin with other solutions and vendors, I state that it provides us smooth integration, as it integrates easily, but it lacks deeper end-to-end analytics and broader integration support, which Okta previously provided. Okta also offers deeper analytics and its admin dashboard is cleaner, but the user-friendliness and integration are smoother with OneLogin.
I do not rate it a ten because from the policy perspective, there needs to be improvement. We cannot give fine-grained access to users, and the policy is not mature enough.
For how long have I used the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
Which solution did I use previously and why did I switch?
The advantages of customer identity and access management in OneLogin for external clients include cutting costs since we were using Okta before, along with providing a seamless user experience. When deploying Okta, we faced multiple issues with logging and user synchronization as users did not sync to multiple identities.
How was the initial setup?
OneLogin is easy to maintain, and since it has not been that long since it was deployed, approximately nine months, we have not had to perform any maintenance on OneLogin.
What about the implementation team?
What was our ROI?
When considering the pricing of OneLogin, I find it to be cost-efficient, especially when comparing it heavily with Okta, which is much more expensive.
What's my experience with pricing, setup cost, and licensing?
What other advice do I have?
OneLogin has not had Vigilance AI or adaptive login flows enabled because of compliance audits. I do not have complete knowledge of HR's role in managing employee identities. As a technical engineer, I have deployed and maintained the solution, but regarding HR, I do not have the complete picture of how they integrate since it is a separate HR team.
My advice to others looking into OneLogin is that if they want a solution that can easily integrate with their current infrastructure, then I would advise them to consider OneLogin because it integrates easily with multiple solutions and logins. My overall review rating for OneLogin is nine out of ten.
MFA access has strengthened security and now streamlines onboarding for diverse user groups
What is our primary use case?
I have been using OneLogin for a year now for its access management capabilities and as an authenticator.
We integrate with customers that want MFA, so we are mostly using OneLogin for it.
For a customer who needed MFA, they wanted to integrate OneLogin as an additional way to authenticate to Safeguard for external employees. We basically integrated OneLogin as an authentication provider to Safeguard. To connect via the Safeguard SPP UI, customers would be redirected to OneLogin.
What is most valuable?
OneLogin's best features are its MFA capabilities as well as making it easier to access different applications depending on the user.
The user interface of OneLogin is really well done, and you can easily perform other custom integrations.
OneLogin positively impacts our customers because they now have a solution that they can trust, and coming from One Identity, this trust is really strong. They are being impacted positively because there are no bugs and no major issues with OneLogin. It is fast and seamless.
OneLogin has definitely impacted positively and saved time. It has also strengthened security because we mostly use it for MFA, and it also made onboarding easier because you can automatically onboard multiple users. You can seamlessly integrate applications in no time.
OneLogin's ability to provide a seamless end-user experience for signing in and authenticating to needed applications is impressive. It is fast, works well, and does not have any major issues or major flaws. I appreciate that it is fast.
What needs improvement?
OneLogin can be improved in its custom integrations as an authorization provider.
Documentation for OneLogin can be improved as well.
For the single sign-on feature, some third-party authentication providers that do not fit in a basic template were difficult because you had to look up documentation on both. OneLogin's documentation is not the best, but for the major ones, it was really easy and really fast.
You should build the documentation a little better and more clearly because it is currently a convoluted mess, but that goes for every One Identity product.
For how long have I used the solution?
I have been using OneLogin for a year now for its access management capabilities and as an authenticator.
What do I think about the stability of the solution?
There is no downtime or major issues with OneLogin. It is overall stable.
What do I think about the scalability of the solution?
OneLogin is built to scale much like every other One Identity product. We have not faced any major issues trying to scale it for different organizations and a bigger client base.
How are customer service and support?
I interact with OneLogin's support team for our clients, and it was a good experience overall. One Identity support is adequate, but you have to wait a little bit because they are not direct.
Which solution did I use previously and why did I switch?
I previously used Octa before OneLogin because it was not supported by our other programs.
Which other solutions did I evaluate?
We did not evaluate other options before choosing OneLogin. The client specifically asked for it because they had a long-standing relationship with One Identity.
What other advice do I have?
General impressions in the company that we are integrating OneLogin with are really positive. Before, they were using another program for MFA, and they were really dissatisfied with it, so the user experience was overall positive. OneLogin saved a lot of time because it is faster.
OneLogin's customer support receives a rating of seven out of ten.
My advice to others looking into using OneLogin is to use it. OneLogin scales really well in smaller and bigger environments, offering different options depending on what you want to do, such as using it as an access management tool or as an authentication method.
I rate OneLogin an overall score of eight.
Identity workflows have been automated and user access management is now streamlined
What is our primary use case?
What is most valuable?
OneLogin's best features are the whole package, which includes the combination of the integration with Active Directory, user provisioning, and the graphical user interface. OneLogin has positively impacted our organization by saving us money because we automated a lot of things with One Identity.
What needs improvement?
OneLogin could be improved with more add-ins for integration with Entra ID and Exchange Online. I would appreciate more options to add to One Identity, such as Entra ID provisioning and Exchange Online mailboxes directly, and maybe integration with Graph.
For how long have I used the solution?
I have been using OneLogin for about 10 years.
What do I think about the stability of the solution?
OneLogin seems stable to me. There are sometimes CPU usage peaks when certain scripts perform, but overall, it is stable.
What do I think about the scalability of the solution?
I do not manage OneLogin's scalability, as another department handles this.
How are customer service and support?
I have not had any experiences with customer support, but one of my colleagues did, and he was quite satisfied.
Which solution did I use previously and why did I switch?
Before OneLogin, we did not have any other solution; there were just manual scripts.
What's my experience with pricing, setup cost, and licensing?
I did not handle the pricing, setup cost, and licensing aspects, as they were managed by another department.
Which other solutions did I evaluate?
I think we evaluated other options before choosing OneLogin, but that was before my time.
What other advice do I have?
OneLogin is nice and easy to use. I would rate OneLogin an eight out of ten because nothing is a ten for me; everything can be improved, and this is quite acceptable. More integration with other solutions, especially Entra ID, would contribute to a higher rating. Based on my experience, the user identity synchronization across directories functionality in OneLogin is acceptable. Regarding OneLogin providing a smooth experience for end users when they are signing in and accessing applications, end users are not really logging in through One Identity, but One Identity provides them all the necessary groups to log into their applications, so they do not notice anything. The experience is smooth. My advice to others looking into using OneLogin is to get skilled people who can work with OneLogin and who can script. My overall rating for OneLogin is eight out of ten.