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Reviews from AWS customer

7 AWS reviews

External reviews

23 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Aryan Priyanish D.

Single sign-on has simplified authentication and now reduces login-related support tickets

  • December 11, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for OneLogin revolves around application integration and user authentication. I primarily utilize it to implement Single Sign-On across internal and external applications, which significantly simplifies the login process for users.

I use OneLogin for Single Sign-On with an internal project management tool that our team uses alongside a customer relationship management CRM system. Before integrating OneLogin, users had to remember separate login credentials for each application, which was a hassle and often led to frustration. The process has become much smoother with login pages, authentication, and access granted.

What is most valuable?

The best features OneLogin offers are Single Sign-On, multiple Multi-Factor Authentication, and user provisioning.

Multi-Factor Authentication is generally useful for adding an extra layer of security, which is crucial, especially for the sensitive nature of the data we handle.

OneLogin has had several positive impacts on my organization in several key areas. Single Sign-On and Multi-Factor Authentication have been beneficial. Additionally, the user authentication has been improved remarkably. Before OneLogin, our team was burdened with managing multiple credentials, but now it is much more efficient.

Since implementing OneLogin, I have been seeing a significant reduction in login-related support tickets, approximately a 30% decrease.

I do utilize Smart Factor Authentication with OneLogin. I find it to be a really valuable feature for balancing security and usability.

What needs improvement?

OneLogin can add more analytics and reporting and integrate with more third-party applications.

For how long have I used the solution?

I have been working in my current field for a year.

What do I think about the stability of the solution?

OneLogin is stable.

What do I think about the scalability of the solution?

OneLogin is a good scalable product.

How are customer service and support?

Until now, it is great. I have not used their customer support.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was not that difficult. I have used it, and while it was a bit tricky for some time, it was manageable.

The setup was good and easy. I am still using the free trial, but I will be purchasing it.

Which other solutions did I evaluate?

Other organizations can use OneLogin, but they can also refer to Okta. I have not used Okta until now, but I am hearing that it is more great than OneLogin.

What other advice do I have?

I am still using OneLogin, so I am still exploring the app and need some more time.

The experience has been smooth and quite positive. My review rating for OneLogin is 8.5 out of 10.


    Vaibhav Patil

Single sign-on has simplified daily logins and now secures all our marketing workflows

  • December 04, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use case for OneLogin by One Identity is getting quick, secure access to all marketing tools without password headaches. As a marketing analyst, I use tons of platforms every day: Google Analytics, Meta Ads, HubSpot, Semrush, and LinkedIn. Normally, each tool requires a different password, a different login, and a different permission level. It becomes a total mess. OneLogin by One Identity solves exactly this.

What is most valuable?

OneLogin by One Identity has many features available. These include Single Sign-On, Multi-Factor Authentication, centralized access control, instant onboarding and offboarding, and passwordless convenience. All of these features definitely help.

I rely mostly on Single Sign-On in my day-to-day work with OneLogin by One Identity. It stands out because it removes the biggest daily headache: juggling passwords for every marketing tool. With SSO, I log in once and instantly access Google Ads, HubSpot, Looker, Meta Ads, Slack, and everything else. There are no password resets, no delays, and no asking IT for access. It saves time every single day and keeps my workflow smooth, especially when I'm switching between multiple dashboards and campaigns.

One hidden gem feature in OneLogin by One Identity that often gets overlooked is context-aware or adaptive access control. With this, access isn't just on or off. Instead, OneLogin by One Identity can allow or restrict access depending on conditions, such as your location, IP address, device type, or time of day. For example, if you're logging in from an unknown location or public Wi-Fi, OneLogin by One Identity can automatically require stronger authentication. This adds a subtle but powerful layer of security without complicating day-to-day logins. It's ideal for remote work, travel, or working from shared spaces.

Since implementing OneLogin by One Identity, the biggest positive change I've noticed is how much smoother and faster my workday feels. I no longer juggle multiple passwords or get stuck waiting for access to tools. Logging in once and instantly opening Google Ads, HubSpot, Looker, Slack, and everything else has easily saved me 15 to 20 minutes a day. Another major improvement is clean, consistent permissions. There are no more access denied issues or chasing IT for fixes. When someone joins or leaves the team, their access is handled automatically, which keeps everything secure and organized. Overall, OneLogin by One Identity has reduced small daily frustrations, improved security, and made my workflow far more efficient.

Other impacts of OneLogin by One Identity include fewer IT tickets, faster onboarding, consistent access, higher security, less downtime, and better collaboration.

What needs improvement?

OneLogin by One Identity is strong, but there is room to improve. The interface could be more modern and intuitive, especially for non-technical users. Mobile login flows sometimes feel slower than desktop, and deeper integration with niche SaaS tools would make it even smoother for marketing and sales teams. More real-time alerts, such as when access fails or MFA is triggered, would help users understand issues faster. Overall, it's great, but a cleaner UI, richer integrations, and a quicker mobile experience would make it even better.

For how long have I used the solution?

I have been using OneLogin by One Identity for the past two years.

What do I think about the stability of the solution?

OneLogin by One Identity is stable and secure for our team.

What do I think about the scalability of the solution?

OneLogin by One Identity was very helpful, and we could definitely scale it depending on our employee size.

How are customer service and support?

Customer support for OneLogin by One Identity was great. They were helpful and responsive. They explained all our doubts clearly.

How would you rate customer service and support?

Negative

What was our ROI?

OneLogin by One Identity delivered a clear ROI by saving time, reducing IT workload, and strengthening security. Teams spend far less time on password issues, access requests, and onboarding, often cutting IT tickets by 30 to 50 percent. New hires become productive faster, and security incidents drop because access is consistent and controlled.

What's my experience with pricing, setup cost, and licensing?

OneLogin by One Identity was affordable compared to other solutions in the market when considering pricing, setup cost, and licensing.

What other advice do I have?

If you are considering OneLogin by One Identity, my advice is simple: Plan your rollout carefully and start with the basics. Integrate your core apps first, connect HR as the source of truth, and use SSO plus MFA right away. You'll see instant value. I would rate this product a 9 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Rizwan A.

All In One Solution for your Identity and Access Management

  • November 17, 2024
  • Review provided by G2

What do you like best about the product?
One identity encompasses various solutions including Identity and access management, privilege access management and security policies, It has easy to use interface and has decent support.
What do you dislike about the product?
Legacy OpenLdap directory integration not working.
What problems is the product solving and how is that benefiting you?
It allows us to Centralise user management and also help us in setting up security policies at endpoint


    Hospital & Health Care

Our Org Identities are safe and secure!!

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Most of the features are out of the box and esay to implement and manage. OI sdks integrates with any given apps. scalable
What do you dislike about the product?
more refined logs reporting on dashboard
What problems is the product solving and how is that benefiting you?
we have many staff internal external and and maging these identites and related application becomes difficult and compelx and we have integrated with our HR system being souce of truth. we have crreated RBC meaning based on the dept and roles access given to so and so applications\permissions.
due to this less dependency on IT teams and all access ready as soon as user joins same when user is removed from hr system all access is revoked autoamatically


    Martin Sirotnak

We can streamline how we manage user accounts, which saves us a lot of time and simplifies our tasks

  • January 11, 2024
  • Review provided by PeerSpot

What is our primary use case?

Our goal was to eliminate our on-site Active Directory and legacy Windows infrastructure since we operate solely on Macs. We considered two options: one that precisely aligned with our needs, and another that functioned more like a public solution. Ultimately, I chose OneLogin due to its enterprise-grade features and the professionalism of its representatives. It provided a seamless transition to the cloud, consolidating all our access needs onto a single platform.

How has it helped my organization?

Since implementing OneLogin, managing user accounts has become significantly streamlined. We no longer need to create and delete four separate accounts for each new user – a major advantage for an international school like ours, where student and staff turnover can be dramatic. In August, we might see 50 new students, while 30 may leave in October. Managing individual accounts across every platform was time-consuming, hindering our ability to improve workflows and automate processes. OneLogin simplifies this task, making user management faster, easier, and significantly more productive.

Many users forget their passwords, especially after an extended break like a three-day weekend. This leads to frequent password resets in less tech-savvy organizations. To simplify this process, we rely on OneLogin. With a single password reset, users can regain access to all their applications, making it significantly easier for them. Initially, there was some resistance from IT staff, but the convenience of one password won them over. Now, with macOS's desktop Single Sign-On, we're leveraging OneLogin even further. We use it to authenticate users to the radio server, lab machines, and shared workstations, and the upcoming Mac desktop SSO will streamline direct logins to individual Macs as well.

OneLogin provides a single pane of glass for most of our needs. It functions like a dashboard, giving me all the key metrics I need to see, such as the number of logins attempted and the number of failures. This allows me to quickly identify trends, like increased failures during holidays, and understand the reason behind them. Additionally, OneLogin offers the potential to integrate more frequently used apps and generate valuable reports. While it doesn't provide complete visibility due to the inherent privacy features of Macs, it covers the majority of our login activity. For deeper insights and troubleshooting Mac-specific login issues, I do need to utilize the Mac management tools directly.

The single pane of access management facilitates collaboration between IT and security, even when, as in my case, those roles are combined. The granular control allows us to tailor user access to the system's functionalities based on the specific needs and workloads of both IT and security personnel, enabling the creation of different user groups with varying levels of access.

OneLogin has saved us a tremendous amount of time, especially in account management. Creating and deleting accounts no longer eats up half my day. I used to spend countless hours on the phone and manually handling these tasks, but now it's a breeze. The workload has drastically reduced, and the process is incredibly streamlined. I simply create a user, and everything else takes care of itself automatically, from licensing to configuration. It's that simple!

During the COVID pandemic, we had a surge in remote workers. Provisioning accounts for essential tools like Teams became cumbersome. To streamline the process, we started to implement automation for Office 365 through OneLogin. This automatically created accounts in Azure, eliminating the need for manual account creation. Onboarding new users into various applications became quick and efficient. Instead of assigning licenses individually, a single organizational setup granted licenses to all 650 users instantly. This streamlined approach saved us considerable time and effort.

As a non-profit organization, our focus isn't on generating or saving money for ourselves. However, in terms of regular expenditures, including capital expenditures, we've seen significant cost reductions since switching to OneLogin. This is primarily due to eliminating our former Windows infrastructure, including legacy servers and associated maintenance requirements. We no longer need to hold spare parts on-site or staff a large IT department to manage and operate these systems. Overall, OneLogin has contributed to substantial year-over-year savings within our budget.

What is most valuable?

OneLogin's ease of use is a game-changer. No need for a dedicated team – a single person can manage everything effortlessly. It streamlines account creation across diverse systems, a godsend for small teams like ours. Back then, we were just two; now, we're four. Setting up accounts for 600 students across seven or eight platforms used to be a slog. But with OneLogin, it's a breeze. Just configure a few connectors and bam, everything hums along smoothly.

Simplicity is the most valuable part of OneLogin. It is easy to use. The documentation is well done and the integration with other applications is simple.

What needs improvement?

While I initially used OneLogin's desktop feature to extend SSO, I discontinued it two years ago due to limitations. Firstly, the feature lacked day-one support for new macOS versions, forcing me to postpone system updates until OneLogin released a compatible update. Additionally, our adoption of Jump Pro for mobile device management necessitated the use of their native Jump Connect product for broader access management, rendering the OneLogin desktop feature redundant.

We're using Meraki, and even though the OneLogin integration works fine, it doesn't pass one specific tag that Meraki just ignores. I've been back and forth with both Meraki and OneLogin support trying to figure it out, but they keep blaming each other.

For how long have I used the solution?

We have been using OneLogin for almost four years.

What do I think about the stability of the solution?

I would rate the stability of OneLogin a ten out of ten. We are in the EU region and we have not had any stability problems the entire time we have been using it.

What do I think about the scalability of the solution?

OneLogin is cloud-based and super easy to scale and streamline. I would rate the scalability a ten out of ten.

How are customer service and support?

Since implementing OneLogin, I have only required technical support four times. The solution is well documented and we can find answers ourselves for the most part, but for the times I have used their support, they have been good.

How would you rate customer service and support?

Positive

How was the initial setup?

Our OneLogin account manager, along with a couple of their technicians, assisted us with the initial setup. We handled the basic configuration ourselves to our specifications. However, for some specific use cases and unique requirements that necessitated process automation, we enlisted their expertise. I also have a good understanding of the custom connectors, and we're comfortable managing those on our own. After that initial collaboration, I didn't require much further assistance. The remaining configuration steps are well-documented and straightforward.

After approval and the initial calls, the deployment took less than 24 hours to complete.

The deployment involved one person from our organization and two people from OneLogin.

What was our ROI?

We've seen a significant return on investment in terms of the time OneLogin has saved us. It has streamlined our workflow, making it much simpler and more efficient. This allows us to focus on other projects and priorities, knowing that OneLogin is handling account deletion and suspension automatically. By automatically suspending or deleting accounts when users are removed, OneLogin helps us maintain top-notch security and stay within our security margins.

What's my experience with pricing, setup cost, and licensing?

OneLogin's pricing, from the perspective of the education sector, seems quite reasonable for the value it delivers. While we secured a favorable deal at implementation, I'm unsure if their pricing structure has changed since then. Fortunately, our long-term license ensures price stability, as our recent three-year renewal at the same cost confirms. I understand, however, that pricing for more traditional businesses or large enterprises might differ.

Which other solutions did I evaluate?

We also considered JumpCloud, as it offered some Mac management features alongside its core functionality. However, compared to OneLogin, the solution was still in its early stages of development.

What other advice do I have?

I'd rate OneLogin by One Identity an eight out of ten. It wasn't on my radar before I joined this organization, but I championed its implementation, and even looking back five years later, I stand by that decision. It's a major time-saver and convenience enhancer for everyone here. The workflow is intuitive and accessible and rarely requires support intervention for basic tasks, which makes us all much more efficient.

OneLogin is deployed in one location. We are a K12 school with everything from young kids to high school students. It is one building with multiple divisions with 650 users. We have two people in IT with full access to OneLogin and two people with limited access to reset passwords.

Maintenance is minimal. Our main responsibility is to ensure application tokens like those for Office remain authenticated. Otherwise, provisioning will halt. This is solely on us; OneLogin isn't responsible for token management. Last year's dashboard update was primarily aesthetic. While the new interface is attractive, it offers minimal functionality. It simply displays the main provisioning screen, which fulfills their basic requirement. Essentially, OneLogin's end is covered, leaving the onus of maintaining app connections squarely on us.

While I recommend OneLogin, it's essential to proceed with caution. Make sure it aligns with your specific needs. Due to its extensive feature set and constant updates, OneLogin can be overwhelming, especially for users who lack a clear vision of their desired outcomes. Simpler, more limited products might be better suited for such scenarios, as they avoid information overload while offering focused functionality.


    FlavioSantos

Helps save money and time and provides excellent technical support

  • August 30, 2023
  • Review provided by PeerSpot

What is most valuable?

The solution allows the user to search logs based on a specific time. It is the main feature.

What needs improvement?

The tool must be made more robust.

For how long have I used the solution?

I have been using the solution for two to three years.

What do I think about the scalability of the solution?

The product is scalable.

What about the implementation team?

The solution requires maintenance. One person is enough to maintain it.

What's my experience with pricing, setup cost, and licensing?

The price of the product is okay.

What other advice do I have?

The adoption rate of the solution in our organization is good. There are no big challenges. I restrict access to just one interface. We only use one application. There’s no interaction between the product and other applications in the environment.

In one year, the product has helped to free up almost a month’s time for our IT team. The solution works okay. There was no problem with the user experience when working remotely. The solution has helped our organization to save money.

We use one account for managing the systems. We improve law enforcement using the application. The legal department requires some information from this application, and we provide it to them. I maintain the servers. I work in DevOps.

Overall, I rate the product a nine out of ten.


    Computer & Network Security

One Identity Manager

  • September 15, 2021
  • Review provided by G2

What do you like best about the product?
Easy and comparatively quick to implement if we compare it with other Identity Management Solution
Good variety of out of the box connectors for famous products (AD, Exchange, Oracle, SAP, etc)
What do you dislike about the product?
Product documentation is not very detailed for some modules (Large space of improvement)
Web portal customization is not very simple
What problems is the product solving and how is that benefiting you?
Onboarding time of new workers in an organization (by automated provisioning and RBAC)
Reduction in IT and Service desk costs (by automated provisioning)
Improved security and compliance (by segregation of duties)
Detection of unwanted access (by periodic attestations)


    Government Administration

Effective Administration

  • November 22, 2018
  • Review provided by G2

What do you like best about the product?
Simple to use. It helps me manage users and devices without any roadblocks, and it works great when I have to access accounts through our VPN.
What do you dislike about the product?
Some error issues could have a better explanation, or even just more streamlined guidelines to avoid potential errors.
What problems is the product solving and how is that benefiting you?
The biggest problem is just being able to setup and manage user accounts, especially remotely. Most of our users are half the country away, and Active Roles helps me when there are lock out issues, or when new users need to be added, or when I need to adjust user qualifications. Another big component for me is to set up various email groups for specific staff sets.
Recommendations to others considering the product:
I think that One Identity goes beyond a lot of the capabilities of other Active Directory software like Microsoft and Azure. I don't think that I have been limited in any way while using over the past 5+ years.