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New Relic: Best in Class
What do you like best about the product?
The browser monitoring provides great insight into client experience. The ability to run complex NRQL to gather and visualize data. Versatility of the synthetic monitoring.
What do you dislike about the product?
Not being able to run NRQL across sub-accounts. Lack of mass configuration options across sub-accounts.
What problems is the product solving and how is that benefiting you?
We are able to keep track of uptime and ensure that various website operations are functional to ensure our clients business is not impaired.
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Optimizing Web Application Efficiency Using New Relic's Monitoring Tools
What do you like best about the product?
Since we implemented New Relic on our web application, we have been able to detect and fix issues faster, and even before they can happen. It allows us to visually diagnose and monitor what's going on.
What do you dislike about the product?
We don't get a better idea in some issues as for what's going on, but I believe it's a lack of implementation on our end.
What problems is the product solving and how is that benefiting you?
It helps us detect issues to apply hot fixes faster than before. It even allows us to prevent some of them from happening as we monitor closely our web applications.
Get complete control over your IT stack
What do you like best about the product?
I like how easy the tool is to use and who it gives us quick insights to core problems wherever they occur. It helps our developers see their code performing in real time and it gives them spot on analyses where errors and bottlenecks are found.
New Relic agent also collects a lot of insightful data from customers usage of frontend web and app services. With the easy to create Dashboards we are sharing a lot of customer usage data with the business units.
The custom events ability gives us also good value. We send in relevant business data so we can analyze business processes and see them in a larger perspective.
New Relic agent also collects a lot of insightful data from customers usage of frontend web and app services. With the easy to create Dashboards we are sharing a lot of customer usage data with the business units.
The custom events ability gives us also good value. We send in relevant business data so we can analyze business processes and see them in a larger perspective.
What do you dislike about the product?
There isn't that much to dislike actually. It's a pricy product indeed.
What problems is the product solving and how is that benefiting you?
New Relic solves MTTR (Mean time to resolution) when issues occur. Customers experience shorter downtimes and fewer errors in our services. We went from an app score of 2 to 4.2 in 9 months after we started using New Relic and rolled out agents on all our apps.
When issues occur we get quick and precise alerts to the right people. Few false positives when rules are set up right.
When issues occur we get quick and precise alerts to the right people. Few false positives when rules are set up right.
Excellent monitoring with hassle-free installation and configuration
What do you like best about the product?
The east of configuration and the excellent in-depth information we get from it
What do you dislike about the product?
The only thing that would make it more appealing would be if it cost less
What problems is the product solving and how is that benefiting you?
Insight into site operation
New Relic helps drastically decrease troubleshooting time!!
What do you like best about the product?
The amazing amount of insight it provides about our servers. We are able to view logs, infrastructure data, IP info, and also monitor key endpoints!
What do you dislike about the product?
Can be slightly cost-prohibitive when needing to have many admin users with a lot of access in a larger company.
What problems is the product solving and how is that benefiting you?
New Relic is helping us monitor our sites, number one... limiting down time, and proactively preventing down time by helping us monitor logs and help review issues that happened and prevent from happening again, and see issues before they arise with key infrastructure monitoring such as CPU/Memory/Disk Space, etc..
New Relic is a go to tool for us in observability
What do you like best about the product?
New Relic shines in it's ease of integration, data collection and presentation, and it's slick dark theme!
It's an easy tool to get massive amounts of important information on ways to impove our APIs every day.
Integration is simple and swift and the customer service is top notch!
It's an easy tool to get massive amounts of important information on ways to impove our APIs every day.
Integration is simple and swift and the customer service is top notch!
What do you dislike about the product?
Main downside is only the cost really. For smaller companies is can be hard to justify but it is worth it if you can get the confidence in your services.
What problems is the product solving and how is that benefiting you?
New Relic is helping us diagnose bottlenecks in our API response times. We have improved our responses massively and since then our users have seen incredible improvements and quality of our service.
Enhancing User Experience
What do you like best about the product?
Custom Events, Caputring end-end user interactions
What do you dislike about the product?
Migration of apps from one account to another should be there without data loss
What problems is the product solving and how is that benefiting you?
Monitoring and pro-actively resolving user experience issues
New Relic - Happy Developers & Happy Customers
What do you like best about the product?
New Relic has saved countless hours in debugging and diagnosing issues with our applications and stack. The insights provided are unparalleled and have enabled us to drastically improve customer experience while reducing needed developer hours.
What do you dislike about the product?
There isn't much to dislike about New Relic. The cost can be steep, but the ROI is huge. The hours saved and the improved customer experience far outweigh any associated costs.
What problems is the product solving and how is that benefiting you?
New Relic has allowed us to identify hidden bottlenecks and address the issues without waiting for customer reports.
Deployment tracking has allowed us to review the impact of application changes with detailed metric leading to a higher quality product.
We have reduced downtime and increase customer happiness thanks to New Relic.
Deployment tracking has allowed us to review the impact of application changes with detailed metric leading to a higher quality product.
We have reduced downtime and increase customer happiness thanks to New Relic.
Price competitive platform for complete APM needs
What do you like best about the product?
We love there pricing, tech stack detection and suggestions to install required tools in one click and customized dashboards with easy navigations
What do you dislike about the product?
The only thing that I think would be lovely if the free account can be used to use read only features like APM etc, So far I could read logs but it wasnt permitted for APMs
What problems is the product solving and how is that benefiting you?
It was very hard for us to find production bugs and the traces of it, Now with APM and log monitoring, We are just able to rock the debugging and fix any issues asap compared to before
Awesome tool to analyze the applications
What do you like best about the product?
The ease of sending the data to the New Relic portal with most of our applications. The implementation was easy and great customer support which was helpful for onboarding the tool.
What do you dislike about the product?
The documentation on the official webstie sometimes is out-dated and need to be little more clear for reference.
What problems is the product solving and how is that benefiting you?
It helps in identifying the websites performance as well the errors which the user might be experiencing.
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