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External reviews

437 reviews
from G2

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Information Technology and Services

A good help in app monitoring

  • January 27, 2018
  • Review provided by G2

What do you like best about the product?
SQL Queries detailed analytics helps in finding bottlenecks in the system
What do you dislike about the product?
The terms of cancelling an annual subscription aren't clear.a
What problems is the product solving and how is that benefiting you?
Website availability under high load


    Information Technology and Services

The most in-depth view of application performance that I've seen

  • January 13, 2018
  • Review verified by G2

What do you like best about the product?
Great default dashboards and metrics get collected and created without you having to do much work at all, very easy to setup and get going!
What do you dislike about the product?
The price per unit is very high, this makes the tool more suitable for larger enterprises with a big budget vs a small startup
What problems is the product solving and how is that benefiting you?
Deep dive into application performance, being able to understand exactly what is causing a spike in application performance that affects customers
Recommendations to others considering the product:
If you can afford it, it's definitely worth the investment


    Financial Services

Insightful and easy to use

  • January 11, 2018
  • Review provided by G2

What do you like best about the product?
I like that the bots can keep a health check on production with little setup work. When there are issues it is easy to do a deep dive using the tool. Great reporting features as well.
What do you dislike about the product?
Can be a bit of a protracted learning curve to utilize all the capabilities
What problems is the product solving and how is that benefiting you?
Ensuring our response times were within SLAs’


    Staffing and Recruiting

Best tool to moniyor

  • January 10, 2018
  • Review provided by G2

What do you like best about the product?
Essy to see problemstic query.We could monitor the cpu of the system.
What do you dislike about the product?
We could improve more on mobile app feature.
What problems is the product solving and how is that benefiting you?
Cpu and sql server health problem
Recommendations to others considering the product:
Yes


    Marketing and Advertising

Best APM experience

  • January 08, 2018
  • Review verified by G2

What do you like best about the product?
This product has the most critical features that have saved my bacon multiple times. Without New Relic I would have probably been fired for not figuring out what was wrong with critical client production sites. The Java profiling tools were the best I've ever seen.
What do you dislike about the product?
There's such incredible depth to this tool that it is nearly impossible to figure out all the ins and outs without extensively using it for months at a time.
What problems is the product solving and how is that benefiting you?
I have been able to address direct and user errors by determining the slowest behaving pages and application calls and queries that have an immediate user impact in performance. This prevents customers from leaving the site out of frustration.
Recommendations to others considering the product:
Try it first, everything pales in comparison.


    Aaron S.

Essential tool for monitoring application performance

  • January 04, 2018
  • Review verified by G2

What do you like best about the product?
Breakdown of request time spent in various layers (application code, database, etc.)
Error rate and response time monitoring.
Alerting and ability to hook up to multiple channels (PagerDuty, Slack, email)
What do you dislike about the product?
Alerts don't include graphs (like DataDog) and often the graphs are helpful. Can be hard to configure alerts to quickly subside.
What problems is the product solving and how is that benefiting you?
Proactive monitoring and alerting of our web applications, as well as mechanism to dive deep into drivers of application performance.
Recommendations to others considering the product:
While expensive, the window into your application that New Relic provides is a huge value add.


    Levan V.

The best server analytics I've ever used. Totally recommend!

  • December 29, 2017
  • Review verified by G2

What do you like best about the product?
I like the variety of functionality. Lots of ways to track events and processes on server and web applications. Also we have set up server downtime alerts to make sure our services are 100% available to users.
What do you dislike about the product?
Pricing is a bit expensive for many types of projects, lets say startups. Some discounts will be great for small and non-profit organizations.
What problems is the product solving and how is that benefiting you?
We make sure our servers are up and running and out applications are doing well. We monitor all this with New Relic server monitoring and APM.
Recommendations to others considering the product:
You'll need some access right on your server to install new relic.


    Information Technology and Services

Excellent troubleshooting tool

  • December 14, 2017
  • Review provided by G2

What do you like best about the product?
Easy of usage, nrql- the query languages
What do you dislike about the product?
Don't have SDK for all platforms but only key platforms
What problems is the product solving and how is that benefiting you?
Client troubleshooting, Application perf


    Phil A.

Great for advanced website monitoring

  • December 12, 2017
  • Review verified by G2

What do you like best about the product?
It''s basically hosted selenium so our existing tests work
What do you dislike about the product?
No dislikes other than perhaps cost. The checks/mo cost are a bit on the higher side.
What problems is the product solving and how is that benefiting you?
Advanced monitoring of our website status, allowing control of the browser to do things like log on and check various parts of the site which trigger different back end components.


    Information Technology and Services

Great insights on your application performance

  • December 07, 2017
  • Review provided by G2

What do you like best about the product?
Real time performance monitoring of application in production environment
What do you dislike about the product?
Cost is on higher side hence limting it to run on production environment only
What problems is the product solving and how is that benefiting you?
Application and Infrastructure monitoring
Recommendations to others considering the product:
Absolutely must tool gives lot of insights into your applications in production