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External reviews

437 reviews
from G2

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5-star reviews ( Show all reviews )

    Internet

New Relic, a must have for your rails application

  • July 14, 2017
  • Review verified by G2

What do you like best about the product?
- easy to setup
- ease of use
- great/handy UI with great UX
- Functionalities that cover most of your day to day needs while not being too complicated
- Reliable, low maintenance cost
What do you dislike about the product?
- the functionality on doing more detailed performance profiling could have been improved
- in general, New relic provides a very convenient and handy solution for app monitoring/tracking, however, there might be more advanced and customizable functionalities that could be provided to deep/heavy users
What problems is the product solving and how is that benefiting you?
monitor the entire Rails application, error tracking, performance tracking, etc...


    Shaan S.

NewRelic is essential for APM

  • June 28, 2017
  • Review verified by G2

What do you like best about the product?
The ability to see traces of an extremely slow transaction and examine the database queries that ran for that instance. Comparing the CPU, memory, and throughout of all servers for an application.
What do you dislike about the product?
Older data loses precision, but it does show the general data that you are looking for. The general interface can be a bit slow or clunky and take some time to switch time frame or transaction. I would have liked to see historical performance easier to manage.
What problems is the product solving and how is that benefiting you?
NewRelic APM allows us to monitor customer experience based on the performance of our servers. Performance changes correlated with our releases allows us to a have clear idea of what improved/worsened the system.
Recommendations to others considering the product:
The price justifies the benefits you receive in monitoring your application as it grows.


    Aaron A.

Always on, consistently easy to use

  • June 19, 2017
  • Review verified by G2

What do you like best about the product?
As our infrastructure has grown, the level of complexity has grown as well. NewRelic has been a constant for monitoring across all of our services. It is just as simple to get an at-a-glance view of infrastructure health as it was in the beginning.
What do you dislike about the product?
There is nothing that I dislike about the platform.
What problems is the product solving and how is that benefiting you?
Infrastructure health monitoring


    Internet

Awesome.

  • June 01, 2017
  • Review verified by G2

What do you like best about the product?
Their built in Ruby on Rails gem. It just works as soon as you add the gem.
What do you dislike about the product?
Their pricing schema. It doesnt make sense charging by hosts if your setup is elastic on cloud
What problems is the product solving and how is that benefiting you?
Application monitoring, server monitoring, database monitoring and performance monitoring/comparison.


    Ismael Guillermo M.

Its a must, for now the healt of your project

  • May 10, 2017
  • Review verified by G2

What do you like best about the product?
What I like the best it's that it really helps tracking events on the apps, the integration with other services like heroku
What do you dislike about the product?
The user interface it's not the best its very chunky, we also use other options like airbrake and its lighter than new relic
What problems is the product solving and how is that benefiting you?
I really like the integration with heroku it has been very handy, it has helped a lot on finding problems and I really like the information that it's given we use it all the time with heroku but the new implemention of heroku has been great and we are analazing if we should continue using new relic
Recommendations to others considering the product:
It's great for tracking events in your apps, it's one of the best tools in the market


    Marketing and Advertising

New Relic has been crucial for our infrastructure

  • April 19, 2017
  • Review verified by G2

What do you like best about the product?
New Relic has been a great monitoring tool for our infrastructure allowing us to send out automated alerts for CPU usage, Disk capacity and downtime. It's really simple to get going by installing an agent on each host with your API key and literally only takes minutes to get up and running. The alerting is very robust and customizable, and integrates well with all modern forms of alerts, whether that be SMS, email, and web hook integrations with collaboration clients like Slack.
What do you dislike about the product?
The paid services can quickly get expensive if you have a lot of infrastructure to monitor.
What problems is the product solving and how is that benefiting you?
New Relic has helped us solve the problem of monitoring our infrastructure and alerting us when there are problems. Instead of hearing from other employees or end-users we are able to find out the status of infrastructure before that happens.


    Computer Software

Best of breed APM

  • March 29, 2017
  • Review verified by G2

What do you like best about the product?
Tight Rails integration makes for solid insight and easy setup.
What do you dislike about the product?
Per-server pricing for similar servers makes cost scale disproportionately to value.
What problems is the product solving and how is that benefiting you?
Understanding performance of applications in production.


    Brandon S.

Very powerful analytics tool

  • March 28, 2017
  • Review verified by G2

What do you like best about the product?
Depth of information that is provided and realtime metrics
What do you dislike about the product?
Can be a little complicated to truly find errors or crashes within your application
What problems is the product solving and how is that benefiting you?
Monitoring of web applications


    Internet

Very useful monitoring tool

  • March 28, 2017
  • Review provided by G2

What do you like best about the product?
Ease of integration.
Detailed and real-time analytics.
What do you dislike about the product?
Tracking individual requests is relatively difficult to setup.
What problems is the product solving and how is that benefiting you?
We use Newrelic to monitor our web apps, metrics like server response time, error rate.
Recommendations to others considering the product:
If you are looking for an easy solution for monitoring your web apps, try New Relic.


    Robert V.

New relic has helped us automatically track errors before our customers find them!

  • March 28, 2017
  • Review verified by G2

What do you like best about the product?
Automatic reports of the health of our websites telling us if there are any errors. It's great to receive emails with these updates which we forward into our project management tool for them to be assigned to look into.
What do you dislike about the product?
I haven't found anything in particular so far that I dislike. The application suites our use-case pretty well.
What problems is the product solving and how is that benefiting you?
We have around 5 servers involved in our development/production workflow that need monitoring. New relic provides automatic monitoring of these servers and sends us emails anytime anything is wrong. This is great because it catches things before our customers see issues.