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External reviews

427 reviews
from G2

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Computer Software

Powerful, useful for debugging, minimal effort needed to setup

  • August 02, 2017
  • Review provided by G2

What do you like best about the product?
For Java, there're not many other tools that provide so much details for analysis without needing extensive setup. Create user-friendly dashboard that even non-technical users can monitor for trouble.
What do you dislike about the product?
Does not work with Google AppEngine; UI change frequently.
What problems is the product solving and how is that benefiting you?
Need to monitor health of servers and systems
Recommendations to others considering the product:
Quite pricy, but does the job well and the dashboard is beautiful


    Bharadwaj (Brad) C.

Wonderful APM Tool (limitations on iOS App)

  • July 31, 2017
  • Review provided by G2

What do you like best about the product?
1. Server Metrics
2. Application Metrics
3. Supports both Java/.NET
What do you dislike about the product?
not up to the mark regarding iOS metrics unlike AppDynamics
What problems is the product solving and how is that benefiting you?
Metrics & Monitoring for application world
Recommendations to others considering the product:
One of the best in the market for Java and .NET application metrics and monitoring. However, mobile app requires work and is not at the level of other mobile monitoring partners.


    Information Technology and Services

The best application monitoring service in the house

  • July 29, 2017
  • Review provided by G2

What do you like best about the product?
Summarized graphs
Deployment Tracking
Application Insight
What do you dislike about the product?
Frequent UI changes sometimes make it confusing to use/navigate.
What problems is the product solving and how is that benefiting you?
Real-time application monitoring and insight into the servers makes it the best APM.


    Jonathan G.

Really good analytics platform

  • July 27, 2017
  • Review provided by G2

What do you like best about the product?
Easy to read graphs and charts. Easy to use UI
What do you dislike about the product?
Maybe there could be more things that it could read. I'm still looking for an easy way to monitor memory usage
What problems is the product solving and how is that benefiting you?
New Relic is just providing dashboard monitoring for some of our website hosting and infrastructure. We've used it to help diagnose speed and performance issues in the past
Recommendations to others considering the product:
I'm not familiar enough with any competitors to say how they rank in comparison, but we get it free as part of the Pantheon platform.


    Internet

Really useful for monitoring our websites server

  • July 21, 2017
  • Review provided by G2

What do you like best about the product?
We use it for website monitoring, to track errors, execution time, and call path. It is really easy to trace errors and to pinpoint what is going on. We are able to easily see why certain transactions are slow and able to make improvements based on that. The alerts for error rate have saved us a few times, they would go off and we found and fixed issues quickly.
What do you dislike about the product?
The interface is a bit hard to use, and things are really hidden sometimes. It has a bit of a learning curve but once you get there it it very usable.
What problems is the product solving and how is that benefiting you?
We wanted more insight into our website performance and errors. We receive actionable information around our webapp.


    Computer Software

Great analytics

  • July 05, 2017
  • Review provided by G2

What do you like best about the product?
I love seeing in-depth what's working for my site and what isn't.
What do you dislike about the product?
Setup is not as intuitive as it could be.
What problems is the product solving and how is that benefiting you?
Helps identify lags in business logic and general performance
Recommendations to others considering the product:
It would be silly not to use some sort of analytic tool like this on a major site you're building


    Ted R.

Love and Depend on New Relic

  • June 22, 2017
  • Review verified by G2

What do you like best about the product?
The ability to get access to data so quickly and to refer to historic data to improve operational decisions.
What do you dislike about the product?
I really do love the software so this may seem petty but not having some kind of up down built into the server monitoring makes it so I need to deploy another agent or utilize an additional tool to get this data.
What problems is the product solving and how is that benefiting you?
Projecting growth of applications and having real time use statistics at a very granular level have been extremely helpful.
Recommendations to others considering the product:
Great Product at least give it a try.


    Anand S.

A very good tool

  • June 01, 2017
  • Review verified by G2

What do you like best about the product?
I like the alerts feature that alerts when there are slow transactions. There is the cross app tracing feature which I have not used but sounds promising. It has got a lot of good documentation on how to use the app.
What do you dislike about the product?
It is not very intuitive due to the nature of the problem it is trying to solve.
What problems is the product solving and how is that benefiting you?
1. Monitoring the server.
2. Pre-empt app down times before it affects the customer


    Matthew M.

Simple & Inutitive

  • May 11, 2017
  • Review verified by G2

What do you like best about the product?
NewRelic is a simple and intuitive solution that gives detailed performance metrics for every aspect of the environment, in real-time. I love the amount of detail I can receive on very detailed aspects of my software. I am able to view app performance down to specific lines of code. This allows me to see what the code is connected to, effecting and the resources being used.
What do you dislike about the product?
The paid solutions are a bit pricey unless you are looking at it as a scalable solution for your future growth. The only other thing I can think of is that the learning curve is a bit steep for inexperienced users.
What problems is the product solving and how is that benefiting you?
The main business problem we solve using New Relic is the prevention of disasters before they occur. Using this analytic tool we have witnessed a few incidents real time that could potentially effect production users - which we were able to isolate and use emergency change control to fix.
Recommendations to others considering the product:
Try out the free version first before hopping to the paid solution.


    Internet

Excellent tool for application and infrastructure monitoring

  • May 09, 2017
  • Review verified by G2

What do you like best about the product?
Ease of deployment and data capture offers great value to cost of implementation. The primary feature usage is APM for application health and transaction monitoring giving a comprehensive overview of activity lifecycle. Synthetics great tool for post-release regression analysis and uptime monitoring.
What do you dislike about the product?
The interface and navigation switch between things like APM, Server, Synthetics and Insights are a bit clunky.
What problems is the product solving and how is that benefiting you?
Application and infrastructure monitoring with alert integration with other products as well as proactive system maintenance and problem identification.