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External reviews

437 reviews
from G2

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Arjun J.

Ease at which the application can be used , any new adopter can learn the flow in minutes.

  • April 06, 2022
  • Review provided by G2

What do you like best about the product?
A very powerful way of analyzing the data and ease at which the analysis can be reviewed at the organizational level helps in getting relevant information at ease and at the same time projecting it to the targeted audience via data modeling.
What do you dislike about the product?
Detailed documentation about the NRQL would have been helpful in writing powerful queries which in turn will help in creating some of the most complex and useful charts.
What problems is the product solving and how is that benefiting you?
Analyzed key metrics like CPU utilization, memory which in turn has helped us in managing and estimating the Cloud Budgets and also optimizing the underutilized infrastructure.


    Ryan H.

Ryan's Review

  • February 28, 2022
  • Review provided by G2

What do you like best about the product?
1. APM is a great tool to trace backend transaction performance.
2. Browser monitor is fantastic for frontend mornitoring.
What do you dislike about the product?
1. Lack some insight and suggestions on JVM dump.
2. For the alert, can New Relic provide some embedded samples which follow best practices and guidelines, which can help the customer to build their alerts policy faster.
What problems is the product solving and how is that benefiting you?
1. It helped us identify the bottleneck and have some performance enhancement.
2. Leverage the error monitoring funcionality, we find new bugs after new deployments.


    Frank M.

One stop monitoring and observability platform

  • January 14, 2022
  • Review provided by G2

What do you like best about the product?
Well integrated dashboard with the ability to drill into our software stack to find bottlenecks and areas requiring optimization.
What do you dislike about the product?
Can be sometimes overwhelming to find what you need and navigate around the myriad features.
What problems is the product solving and how is that benefiting you?
Ability to quickly find any issues with performance and network issues.


    Hemant K.

New Relic Review

  • January 12, 2022
  • Review verified by G2

What do you like best about the product?
Graphical view of all the application resources and track transaction and API behaviors
What do you dislike about the product?
Write now did not face any issue .Will definitely update if i found anything
What problems is the product solving and how is that benefiting you?
all the application based issue like jvm thread,heap memory and other transaction issues
Recommendations to others considering the product:
one of the best application monitoring tool for over all application performance will definitely consider


    Lior A.

NR1 - The observability platform you should know

  • January 11, 2022
  • Review provided by G2

What do you like best about the product?
Where do I start? The dependency map? The multiple protocol support? The ease of use? The flexibility to develop your own widgets? The "one ring to rule them all" concept where I can see all my platforms (DB, Microservices, Infrastructure, logs and more) in one place? Gee.. what do I like best... :-)
What do you dislike about the product?
I honestly don't dislike anything. your support is second to none, your customer obsession is a thing to learn from, your evolution is super fast. in short - you're good :-)
What problems is the product solving and how is that benefiting you?
A central observability platform. I can shorten my incident response time, I can give an overview of the system to all my R&D, I can teach new comers about our system a lot faster - we save time and so we save money.
Recommendations to others considering the product:
Why are you still reading this? Go on and contact your local sales rep today and get your POC and start using NR. You won't regret it


    Jarett C.

Featureful, powerful, intuitive software monitoring provided by a focused company with great support

  • January 04, 2022
  • Review verified by G2

What do you like best about the product?
New Relic provides a one-stop-shop for all the systems monitoring, log ingest, search, uptime alerts, and much more. It's priced in an easy-to-understand manner with fantastic ROI.
What do you dislike about the product?
The quantity of features and how those have been acquired over the years has in the past created a disjointed UI experience.
What problems is the product solving and how is that benefiting you?
The ability to monitor system memory & CPU usage coupled with insights directly into our applications running on our JVMs has proven itself repeatedly. This in conjunction with log ingest & monitoring, site uptime and automatic anomaly alerts has been very useful.


    Telecommunications

Ultimate Analyticcal and monitoring tool

  • November 16, 2021
  • Review verified by G2

What do you like best about the product?
Trends, real-time graphs, easy code configuration, and most importantly user friendly.Not much technical knowledge required to understand the tool
What do you dislike about the product?
When it comes to mobile apps of new relic, wif we have one app to check all required information and graphs instead of multiple apps of the same tool, personalization can be improved.
What problems is the product solving and how is that benefiting you?
Monitoring to our clients, thruput and response time-based query fixes, and help our clients to get the real-time response times.


    Computer Hardware

Review Jorge Navarrete

  • November 16, 2021
  • Review verified by G2

What do you like best about the product?
It is a platform that provides visibility in technical and business aspects. Allow to reduce the time to detect and fix problems with the environment used
What do you dislike about the product?
Sometimes the NR1 support team take a lot of time to resolve bugs reported
What problems is the product solving and how is that benefiting you?
I made a Business dashboard to expose specific KPIs


    Carlos J.

It is a complete tool and has helped us make important decisions

  • August 14, 2021
  • Review verified by G2

What do you like best about the product?
APM, integration with Kubernetes and ease of configuration
What do you dislike about the product?
Integration with external metrics servers like Prometheus.
What problems is the product solving and how is that benefiting you?
New Relic One has helped us evaluate application performance and monitor the traffic coming into them. We had several benefits both in the experience of our tool and also in saving on IT infrastructure
Recommendations to others considering the product:
New Relic One has been helping us to monitor and optimize our platform is compatible with several languages


    Christian M.

Christian's experience on New Relic use

  • August 10, 2021
  • Review verified by G2

What do you like best about the product?
I met New Relic with our client that it's consolidating and migrating from multiple systems to New Relic. New Relic integrates multiple parameters, rules, conditions that allow an efficient monitoring way according to the business needs.
What do you dislike about the product?
When I did a migration to NR Synthetics, I didn't find much information about some parameters to consider (notification channels limitations, policies, etc)
What problems is the product solving and how is that benefiting you?
The monitoring for thousands of customers to keep their availability. Our previous monitoring tool did not allow us to customize probe locations, have multiple scripted monitors, interact with the RestAPI as NR does, customize many other factors, explore other system alerts.