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Commendable Solution
What do you like best about the product?
Ease of implementation, adaptable to current and future requirements. Change implementation is easy.
What do you dislike about the product?
New relix is a comprehensive toolwoeks well in most of the scenarios, could have been agentless.
What problems is the product solving and how is that benefiting you?
Reporting KPIs on custom dashboards
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Nice package, but hard to export data for later comparison.
What do you like best about the product?
Well-organized, almost live views into system capacity.
What do you dislike about the product?
Inability to export charts for permanent storage.
What problems is the product solving and how is that benefiting you?
Load/performance testing and monitoring. So far we've been able to debunk false assumptions about what the system is actually doing.
Server monitoring, but lots of overlap with AWS tools.
What do you like best about the product?
Server health monitoring is easy to setup and works well.
What do you dislike about the product?
Some features are not a good fit for AWS stacks. Free tier is going away.
What problems is the product solving and how is that benefiting you?
Makes monitoring of physical assets (cpu usage, hard-drive space, etc.) quick and easy.
Very helpful
What do you like best about the product?
I run several laravel installations in the cloud and understanding what is going on is crucial to understanding how well the application is performing. New Relic helps alot with that
What do you dislike about the product?
First experience using New Relic was not easy.
What problems is the product solving and how is that benefiting you?
I run a personal business on the side. For that, I run several laravel installations in the cloud and understanding what is going on is crucial to understanding how well the application is performing. New Relic helps alot with that
Recommendations to others considering the product:
Use it
Expensive but sometimes worth it
What do you like best about the product?
It's easy to setup, and in general the service's uptime is good. We rarely have to worry about New Relic being an issue for us in terms of affecting our app. There is little to no performance impact by its agent either. The support has been excellent in the few interactions we've had to have with them.
What do you dislike about the product?
Frankly, the UI is a mess. It's difficult to find what you want and sometimes it's tricky to interpret things right. Part of that is that their stats aren't very useful at times. They don't use rigorous statistical methods (usually just averages over time), so things get skewed a lot easier by application quirks or network issues. Also, it's very expensive. There are several other options that are in a much lower price bracket that cover the 80% case for most people.
What problems is the product solving and how is that benefiting you?
It does help us find slow queries in our Rails application that might otherwise escape our notice. It's also useful for quickly spotting slow actions.
Recommendations to others considering the product:
I would evaluate other options first and pick one that fits your needs best. New Relic may be *exactly* what you need, or it may end up being too finicky for you. It just depends on what your ultimate goal is and how much you want to invest in customizing things.
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