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External reviews

434 reviews
from G2

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4-star reviews ( Show all reviews )

    Hazem H.

Newrelic is an amazing solution

  • August 18, 2020
  • Review provided by G2

What do you like best about the product?
most I like is how the gather the logs on the cloud , also they have a great support team.
What do you dislike about the product?
they don't cover network monitoring also they are not able to deploy the solution on-prem.
What problems is the product solving and how is that benefiting you?
flexibility
Recommendations to others considering the product:
good option as PAM


    Jhanvi R.

Software Engineer

  • August 10, 2020
  • Review provided by G2

What do you like best about the product?
I like how everything things is at one place, from page load times, to error rates, slow transactions, and a list of servers running the app.
What do you dislike about the product?
It is not instant, sometime it take time to show data.
What problems is the product solving and how is that benefiting you?
Minimizing application load time.


    Hospital & Health Care

Best tool to analyse the application performance

  • August 10, 2020
  • Review provided by G2

What do you like best about the product?
Tracing the request which are killing the performance of application.
What do you dislike about the product?
Didn't observe till now but will share if i encounter any.
What problems is the product solving and how is that benefiting you?
I monitor my app using new relic and optmize the code based on obervations.


    Hasan B.

Software Engineer

  • August 07, 2020
  • Review provided by G2

What do you like best about the product?
Its a real time analytical tool and very helpful to keep know about your application and server response on every request. I also use it for bug fixing.
What do you dislike about the product?
Maybe it have to be improve from other developers point of view but from my point of view, I have not seen anything wrong with it.
What problems is the product solving and how is that benefiting you?
Mostly we install it on our production server for see the number of request and response of our multiple websites on same server, but it also show us PHP notices which we fix to improve the site functionality.
Recommendations to others considering the product:
Its simple and very helpful. This tool not only give stats of script execution but also shows the database execution and response time.


    Rajan P.

New Relic has been critical for achieving operational excellence.

  • July 28, 2020
  • Review provided by G2

What do you like best about the product?
Extremely simple integration with the New Relic agent.
What do you dislike about the product?
No feature to share the graph/traces over an email. We have to keep taking screenshots for our operational performance reviews.
What problems is the product solving and how is that benefiting you?
We use New Relic to solve the following :

1. Tracing multiple API level and non async transactions such as crons, message consumers, business logic, database (RDS, Dynamo, Redis) connections.
2. Test the performance of our Database queries or other external service calls as a proportion of the entire API level transaction performance.
Benefit: This helps us identify bottlenecks in our performance.
3. Trace JVM level metrics of our services .
Benefit : Helps us analyze and fine tune the garbage collection and identify memory leak patterns.
4. Updates for memory, CPU and transaction level errors / failures. We can view theses failures manually or can set alerts on them which are then integrated with email and Pagerduty.
Benefit: These help us resolve operational errors/inadequacies at the earliest.
5. Analyze the traffic, the load and the performance of our APIs and services.
Benefit: This helps us understand end user /client behaviour and helps us fine tune our services better for best performance on high traffic transactions.


    Lasha J.

Great tool for user experience performance tracking

  • April 21, 2020
  • Review verified by G2

What do you like best about the product?
Tool provides detailed info about application performance on browser level. Metrics like errors, web site performance can be collected, which helps to determine issues. API integrations are good and alerts, I like them, full with info.
What do you dislike about the product?
Its more likely what I would like to see in this tool, exceptions on browser level would be very good to have at place.
What problems is the product solving and how is that benefiting you?
web site performance tracking are possible with new relic browser module. Quick detection of performance degradation, detailed alerts can be useful, especially after releases.


    Information Services

Good tool for monitor your application.

  • July 04, 2019
  • Review provided by G2

What do you like best about the product?
Gives simple and detailed performance insights for each part of your application or environment and that too in real-time!
What do you dislike about the product?
Paid version is exterminate expensive otherwise it is ok for me
What problems is the product solving and how is that benefiting you?
New Relic enables us to detect and fix issues on our production servers faster.


    Media Production

Moving towards a new dimension of monitoring

  • April 24, 2019
  • Review provided by G2

What do you like best about the product?
High level and low level details can be fetched easily. Rest API support
What do you dislike about the product?
Subscription can be tricky to deal with . If I have multiple accounts each for one Env , I need subscription for each of them
What problems is the product solving and how is that benefiting you?
Deployment time , enhanced monitoring of performance of apps, one monitoring console for all stuff


    Internet

A nice APM solution

  • April 17, 2019
  • Review provided by G2

What do you like best about the product?
Used it previously for websites powered by Wordpress and server monitoring. It proved to be easy to configure and has provided a good depth of info.
What do you dislike about the product?
Entry level services that used to be free were discontinued.
What problems is the product solving and how is that benefiting you?
Monitoring the performance of WordPress powered websites. Checking for performance impact of new hooks, themes and plugins.


    Javier C.

Better Solution But Slower too

  • April 03, 2019
  • Review verified by G2

What do you like best about the product?
I love the simplicity of install New Relic agent on each server ... It's such a really simple thing and also all the information about server's health .. throughput, response time, error rate, database connections and the possibility of identify slow queries.
What do you dislike about the product?
I do not like the response time of new relic APM. I do not know if there is a problem with my location (Buenos Aires) or with the amount of applications that we have tracking in its system. But every time I want to access my application APM page, I have to wait some minutes to get it loaded at 100% ... It is really awful when I have to see my metrics "right now". And the application search input does not work so well too.
What problems is the product solving and how is that benefiting you?
We are tracking all of our application servers to know real time data about performance, throughput, uptime, errors, server's health, etc.The real benefit is to have all these data in a few minutes grouped in only one page with the minimum effort.