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Easy to configure and maintain
What do you like best about the product?
When New Relic triggers and errors and when the issue is corrected eventually, New Relic auto closes the error.
What do you dislike about the product?
Can be complicated for beginners to start with. The documentation could be improved.
What problems is the product solving and how is that benefiting you?
Db performance monitoring
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Easy to use application performance analytics
What do you like best about the product?
I like having the ability to quickly create visualizations and the ability to set up alerts that based on specific components of my application.
What do you dislike about the product?
I wish it was easier to move between different time periods when viewing data or if there was the ability to more easily overlay data.
What problems is the product solving and how is that benefiting you?
I use it to monitor application performance and I've found the alerts it generates and weekly emails on stats keep me very informed. I know that any spike in memory or CPU usage can be realized right away and the interface allows you to quickly find the problem.
Recommendations to others considering the product:
If APM is important to you, new relic is a great solution.
Needed in-depth insights and specific alerts for sites
What do you like best about the product?
The level of detail on specific areas was extremely helpful in diagnosing the core issues. I can track down to page and dom level or view the exact query which is causing an error. The specificity allows the dev team to focus on the solving the issue rather than finding the issue.
What do you dislike about the product?
The amount of data is daunting at first glance so I recommend the walkthrough as well as familiarizing yourself with the documentation.
What problems is the product solving and how is that benefiting you?
We had issues around alerts that were not addressing specific needs. I needed standard alerts like outages but New Relic allowed me to dive into memory usage, query demand and disk usage.
Simple, discrete analytics that allow you to rectify problems before they happen
What do you like best about the product?
NewRelic is a very different breed of analytics tool, one that actually allows you to spot issues before they end up hitting your customers. Over my years of using it, I've never come across anything quite like it. The ability to spot failures and very minute errors that could start cropping up in larger clusters has helped eliminate all kinds from total site failure all the way down to database query improvement.
What do you dislike about the product?
The lack of an ability to very accurately filter this stuff down can sometimes mean you end up with a big data overload, but the tools are good enough to keep everything going. Still, i'd like some kind of heavy-duty query language to look for really obscure event crossovers, and to allow more fine-tuned analytics would be nice. Additionally, there can be some bandwidth issues with larger events sending over additional data, but with some tweaking that tends to be relatively easy to fix.
What problems is the product solving and how is that benefiting you?
The general ability to put so little code into a deployment but reap so many benefits means our return on investment with this tool is massive. The amount of issues it has both solved and been instrumental in preventing means that it has become an integral part of our stack, and indeed an integral part of ensuring that everything continues to run day to day. Overall, coupled with tools like Sentry, these two have the biggest potential to help prevent catastrophe of any set of services we've tried.
Recommendations to others considering the product:
Ensure that you double-check your implementation before going live, sometimes it may not be working off the bat.
An extremely useful tool that give accurate information to diagnose problems quickly.
What do you like best about the product?
The APM is extremely useful for drilling down on specific transactions and events that happen on our site. Everything from external web requests to services we use all the way to DB queries are processed and it allows us to see where problems exist.
It also integrates with other tools and alerts us when certain thresholds are met that could cause delays or downtime.
It also integrates with other tools and alerts us when certain thresholds are met that could cause delays or downtime.
What do you dislike about the product?
Sometimes the UI can feel a bit cumbersome to navigate.
What problems is the product solving and how is that benefiting you?
Speed a big one for us. Trying to make sure our response time is low is extremely important and since we've started monitoring it we've made it a priority. Now, through changes inspired by NewRelic, our response time is sub 150ms.
a great monitor platform
What do you like best about the product?
It allows you to monitor and keep track of your application performance, allowing you to detect and fix performance issues and bugs. Including call trace and database performance review over queries. Another nice feature is the comparison of measures, allowing you to se how performance behave between code changes, or user usage.
What do you dislike about the product?
Its kind of confusing the measure mechanism and anachronism using to label the levels, the value label should be more self explanatory and maybe even simpler to read. In some cases the configuration for web pages differ on how you should measure, so you need to know this in order to configure your project, that should be automatically setup
What problems is the product solving and how is that benefiting you?
Monitoring our e-commerce platform, measuring and comparing performance over stress or bug fixing.
Recommendations to others considering the product:
It will help you to monitor your app and find bottlenecks
Realtime analytics
What do you like best about the product?
It's very easy to setup New Relic. And after setting up is amazing the amount of data and information you have at your disposal, for deep analysis.
One of the features I like the most is the Alerts: let's you specify alert conditions, that can be sent through multiple channels (email, Slack, Webhook, etc).
One of the features I like the most is the Alerts: let's you specify alert conditions, that can be sent through multiple channels (email, Slack, Webhook, etc).
What do you dislike about the product?
Sometimes it feels that the information is overwhelming, too much information at a time. You have to navigate through the site to get to know what to look for, but after that you can get the most of it. This can be easily fixed with proper UI.
What problems is the product solving and how is that benefiting you?
I can easily see get notified if something isn't working as expected.
Amazing product
What do you like best about the product?
The functionality is simply superb - easy to use and intuitive
What do you dislike about the product?
nothing specific. The functionality provided is just optimal
What problems is the product solving and how is that benefiting you?
we are measuring click through rate. You can imagine the volume of data generated. New Relic enables us to get the insights on the fly.
Recommendations to others considering the product:
Absolutely. Worth the money. The dashboard is intuitive and easy to use. The best part is that it surfaces the right insights at right time at the right place.
Extensive but expensive
What do you like best about the product?
Lots of useful information, performance and availability alerts. Error aggregation and traces.
What do you dislike about the product?
The prices are rather high. The website tends to be really slow.
What problems is the product solving and how is that benefiting you?
Staying on top of performance situation. Reliable alerts to the team. Post-mortem investigations after downtime and other issues.
Recommendations to others considering the product:
Press the sales reps for more affordable pricing. They often do lower the prices if you tell them you can't afford the service at the time.
Great straightforward tool easy setup and impressive metrics
What do you like best about the product?
It's a package install and a single line in my settings and it's all running and collecting information.
I have worked with .Net and NodeJS and the instalation simplicity is exactly the same for both platforms.
The metrics are quite impressive as well.
It does a really good instrumentation and the details shown in the dashboards and graphics goes way beyond just a "full request" duration. Details about time spent in external services, database, etc.
I have worked with .Net and NodeJS and the instalation simplicity is exactly the same for both platforms.
The metrics are quite impressive as well.
It does a really good instrumentation and the details shown in the dashboards and graphics goes way beyond just a "full request" duration. Details about time spent in external services, database, etc.
What do you dislike about the product?
The awesome amount of good information comes with a cost, and for some of our services we were not able to handle the performance cost it causes.
What problems is the product solving and how is that benefiting you?
Quality of the company's webservices. Performance analysis and stability.
It helped us finding out some problems which lead us to find some critical memory leaks.
It helped us finding out some problems which lead us to find some critical memory leaks.
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