We are happy with its ease of use and touch notification
We use it for threat management.
How has it helped my organization?
We are now able to pick up more alerts than we were with McAfee. A lot of things were being missed by our security team using McAfee.
We are happier with CloudStrike's ease of use and touch notification than McAfee's.
What is most valuable?
I noticed that the performance hits on our operating systems are a more minimal than they were on McAfee.
What needs improvement?
We have had to open a case with the technical support to get some issues and bugs resolved, but they were resolved relatively quickly.
For how long have I used the solution?
Less than one year.
What do I think about the scalability of the solution?
The scalability has been good so far. We have been using it on-premise and on the cloud. We can move it to a different cloud platform, because it is cloud agnostic.
Which solutions did we use previously?
We just moved over from McAfee to CrowdStrike, which detected a lot of things that McAfee did not. We detected a malicious code on our on-premise system, even though we are migrating our application to the cloud. It was able to detect it right away to send us what the code had tried change and execute.
Our company decided to make the switch between the two products, and I have seen the value-add since then.
How was the initial setup?
It was pretty easy to set up. We baked it into our subscripts during the start-up process.
Its integration has been pretty seamless.
What other advice do I have?
I would anyone to look at this product based on our company's experience so far.
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It has helped us with security and managing threats that we see currently in our environment
It's security-related product. A security environment based on AIML. It is not like the older stuff, which used to have signature-based updates.
How has it helped my organization?
It has helped us with security and managing threats that we see currently in our environment.
What is most valuable?
Because it is security product and acts like an AIML smart product, not merely based on daily/weekly updates and signatures.
What needs improvement?
Unfortunately, native applications are not supported.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
It manages around a few thousand endpoints and servers in our environment, and it is doing well so far.
What do I think about the scalability of the solution?
There are no issues in terms of scalability.
How is customer service and technical support?
We can call the tech support, if needed. Then, they have a dedicated rep for us.
How was the initial setup?
It went well. We just installed an app on all the endpoints or devices. They have a good console which helps do this. So, it is as simple as that.
We are using this for endpoint security, so it doesn't need to integrate with anything else.
Which other solutions did I evaluate?
We evaluated three to four other vendors.
During the PoC, we figured out that this product is far better, and it met our requirements. That is why we went for CrowdStrike. With our PoC, they did a good job in explaining the product. So, the PoC went well, and we were able to achieve what we intended to with it.
What other advice do I have?
Do a thorough PoC. Don't go ever go by the sales team unless you have tested it and know it works for your environment, because every environment is unique. The sales guy will promise you the moon. Only unless you have tested, you know it delivers.
The product has met its purpose for us.
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