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A genuine review
What do you like best about the product?
There are many user monitoring tools in the market. But, teramind is the only solution which makes it extremely easy to manage and filter hundreds of events everyday. Each and every activity of the user, whatever you can think of can be fetched in seconds. This is the beauty of this product.
What do you dislike about the product?
The DLP feature needs more improvement. They should also release linux support to complete the solution.
What problems is the product solving and how is that benefiting you?
In our company there were many users who were not productive since most if them are working from home. After we purchased teramind, we can track the user activity very easily and the productivity has improved greatly.
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Simple but great software
What do you like best about the product?
Very easy to install and the ability to remotely access employees computers
What do you dislike about the product?
No downsides as of yet. I use the basic functions of Termamind but its all i need for my business
What problems is the product solving and how is that benefiting you?
Its helping us keep an eye on employee searches and also gives me the ability to remotely access employess computers to help troubleshoot any issues
A very good application with a plethora of tools to monitor performance and availability.
What do you like best about the product?
Teramind makes it easier to monitor employees that are working either remotely or on-site. It provided a good toolset to complement the monitoring in addition to the dashboards that give you further insight on employee's activities.
What do you dislike about the product?
Unfortunately, while extremely helpful it is not perfect. The application disconnects or stops monitoring randomly, also it might be a challenge to troubleshoot it for non-tech savvy employees that are working remotely.
What problems is the product solving and how is that benefiting you?
Teramind helps me monitor how active my employees are and helps me identify areas of opportunities for our employees to increase their output and efficiency. It also helps keep employees engaged in their processes.
We need to monitor our employ during smart working and we found a good partner
What do you like best about the product?
The bi is fantastic, with few minutes of work we can find how is working or not.
What do you dislike about the product?
we dislike that some feature are not always working, lake gmail analisys.
What problems is the product solving and how is that benefiting you?
Teramind helped us to find bad users that don't work, or are doing other during working time
Powerful software, multiple use cases
What do you like best about the product?
Granular configurations so each customer can decide how they want to use it. Monthly subscription
What do you dislike about the product?
Linux isn´t supported and Mac has a lot of limitations
What problems is the product solving and how is that benefiting you?
Optimize employee productivity, improve engagement and prevent malicious or inadvertent risks.
Teramind - Great quality product
What do you like best about the product?
Its reliability. It just always work and it does not have to be constantly checked
What do you dislike about the product?
No issues since we started using it. It works very well
What problems is the product solving and how is that benefiting you?
It just works, we know that it is working in the background, we dont have to constantly check. Any time it was needed to investigate something, it never failed
Teramind review
What do you like best about the product?
The real-time dashboards are extremely helpful in determining who is being productive and who isn't.
What do you dislike about the product?
I do not like the fact that my administrator IT contact is the only person that can advocate making changes to my account.
What problems is the product solving and how is that benefiting you?
I have one Department that does not manage their time well and now I can track where and how their time is being spent.
The most complete tool for teleworking I have ever seen
What do you like best about the product?
Ease of use, and how powerful it is, because with a fairly light agent, and with few resources you can monitor as much as you want in the company's computers, and thus also ensure that there is no data leakage, and visualize the productivity of employees.
What do you dislike about the product?
The weak point is that they do not have Linux support (although it is true that it is supposed to be in RoadMap), so in that area we could not cover monitoring, and for MacOS it is somewhat more limited.
It is more focused on Windows computers, which have all the potential you need.
It is more focused on Windows computers, which have all the potential you need.
What problems is the product solving and how is that benefiting you?
To be able to block access to confidential files to people in a department that is not yours, or to be able to monitor the correct use of company tools. Also to be able to see the productivity of the users, to see in which sector it is necessary to make more focus in some tasks to improve the productivity, and close potential internal security breaches or prevent data exfiltration.
Excellent Product and Support
What do you like best about the product?
Teramind makes it easy to track user activity in so many different ways. On top of the session recordings (which include audio), there are logs for emails, applications, printing, file access, and even keystrokes if you want to enable that feature. The dashboard is intuitive, so finding all the relevant data is not difficult. The support team at Teramind is probably the best of any I have come across in the IT industry. They are easy to contact, quick to reply, and highly knowledgeable.
What do you dislike about the product?
There aren't any major things to dislike about the product. We have encountered some minor bugs in the past, but Teramind support has always been able to address them.
What problems is the product solving and how is that benefiting you?
Compliance, data protection, and productivity tracking are critical to our clients. Teramind has proven itself multiple times by recording illegal activity and unethical behaviour, allowing our clients to take action with confidence.
Teramind is very well thought out! Easy, Comprehensive and Intuitive.
What do you like best about the product?
Very easy to deploy, policies are very easy to configure and immediately allows you to gain insights. It helps our organization keep WFH strategy as well as comply with cybersec requirements.
What do you dislike about the product?
Mac OS X agent is not as great as the Windows agent. It would be great if could include support for linux also. And maybe for email an agent to be installes on the cloud for emails not opened on monitored pc.
What problems is the product solving and how is that benefiting you?
Measure employee productivity and activity levels as well as provide audit trails both for cybersecurity and for process improvement. We have been able to maintain a work from home strategy with productive workforce.
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