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No limits on what you can track!
What do you like best about the product?
Teramind gives me the peace of mind of knowing my agents are actually being productive and not actually faking the fact that they are working. Since I'm able to set Risk limits this automatically alerts me if they are doing something that is not work related.
What do you dislike about the product?
Would love the ability to make a trigger take a snapshot of agents loggin in late automatically instead of having the start of their shifts recorded and then getting alerted of a late login.
What problems is the product solving and how is that benefiting you?
Teramind is helping me with Time management prior to getting this program I would have to wait till EOM to generate enough information to know what to do with the Data. With Teramind I get constant reports and I'm able to monitor my agents real-time.
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peace of mind
What do you like best about the product?
Teramind helps you have peace of mind knowing how much time your remote workers are spending on tasks and workload. I have used it to adjust assignments as well as ensure enough time is spent on work during the work day.
What do you dislike about the product?
Occasionally it is hard to find a specific timeframe, but that is minimal compared to the benefits
What problems is the product solving and how is that benefiting you?
ensuring we are allotting the appropriate resources to a process as I can see the time spent.
helping to keep employees on track and coach them to excellence
helping to keep employees on track and coach them to excellence
Deploy in seconds and Easy to Navigate
What do you like best about the product?
I love the easy to use investigative reporting, emails for policy violations and live monitoring is a deal closer. The deployment takes literally seconds and is invisible to user. We have used it to mitigate risk and the data collected has resulted in multiple terminations/disciplinary actions.
What do you dislike about the product?
The BI reporting is much more robust although the legacy was a little easier to navigate.
What problems is the product solving and how is that benefiting you?
We are benefiting from the peace of mind that we are lowering the exposure to risk and liability. Teramind solves the need for additional resources to review data and systems.
remote employee management
What do you like best about the product?
The ability to manage computer activity of remote employees
What do you dislike about the product?
A little difficulty managing the number of subscriptions
What problems is the product solving and how is that benefiting you?
Managing computer activity of remote employees
Very Easy to install, deploy and configure!
What do you like best about the product?
The ease of use and the metrics it tracks.
What do you dislike about the product?
The confusing part about the users and computer listed.
What problems is the product solving and how is that benefiting you?
Employee metrics for office and remote users.
Ease of use, features and support
What do you like best about the product?
Ease of use, features that meet our needs and support
What do you dislike about the product?
Often it stops monitoring, have to involve IT to reinstall it.
What problems is the product solving and how is that benefiting you?
Data loss prevention and monitoring
Very good monitoring software
What do you like best about the product?
Simple and easy to use UI and very efficient.
What do you dislike about the product?
Nothing so far as it covers all our requirements
What problems is the product solving and how is that benefiting you?
Teramind helps in ensuring safety and security of data. It also helps us in monitoring the activities of employees and the best of all is remote control of the other systems to work on which makes our job easy and increases productivity.
Teramind is a comprehensive employee monitoring platform.
What do you like best about the product?
That it offers a comprehensive employee monitoring way of ensuring fraud prevention
What do you dislike about the product?
Sometimes it crashes and it takes time to get back up
What problems is the product solving and how is that benefiting you?
It enhance security and productivity in the workplace.
Teramind Review - Enhancing Security and Productivity
What do you like best about the product?
Our organization has received mulitple benefits from using Teramind and its features. It monitors activity quite capably and provides real-time insights into what employees are doing on their computers. That kind of awareness and visibility allows us to identify and prevent threats while also monitoring employee productivity and compliance.
The interference is user-friendly. Not just IT administrators but also-technical users find it easy to use so that they get most out of Teramind. It offers intuitive reports and deep analytics that facilitate informed decision-making and imporovement in areas that pose hurdles.
Another useful feature is the ability to set a coustom policies and automated alerts. We can set up rules and triggers for our specific business needs and respond proptly to any suspecious and unauthorized activities.
The interference is user-friendly. Not just IT administrators but also-technical users find it easy to use so that they get most out of Teramind. It offers intuitive reports and deep analytics that facilitate informed decision-making and imporovement in areas that pose hurdles.
Another useful feature is the ability to set a coustom policies and automated alerts. We can set up rules and triggers for our specific business needs and respond proptly to any suspecious and unauthorized activities.
What do you dislike about the product?
The initial setup and configuration is a bit complicated and time-consuming. It was slightly troublesome to fine-tune the policies to align with our organization's unique requirements, even though it was a one-time process. The good part is that the support team is always ready to assist.
What problems is the product solving and how is that benefiting you?
With the advent of remote working for many employees, we had to be able to install a system to monitor them and enhance efficiency. That need is solved by Teramind which allows us to identify and prevent threats while also monitoring employee productivity and compliance.
We are not sure about our data security scenario because data access and usage is monitored and we know sentitive information is secure and confidential.
We can track employee activities and first identify and later preempt bottlenecks and areas for improvement. With automated alerts, we can respond to non-complient or risky behaviour in a timely manner, adding to productivity.
Overall, Teramind has proven to be an essential tool for our business.
We are not sure about our data security scenario because data access and usage is monitored and we know sentitive information is secure and confidential.
We can track employee activities and first identify and later preempt bottlenecks and areas for improvement. With automated alerts, we can respond to non-complient or risky behaviour in a timely manner, adding to productivity.
Overall, Teramind has proven to be an essential tool for our business.
Best of the best
What do you like best about the product?
The dashboard is really easy to use and everything seems to work as expected. As someone who's worked with quite a few SaaS tools I can say it's incredibly refreshing to implement something without surprises.
What do you dislike about the product?
Geolocation reporting and rules to help better understand hybrid working would be great. My account rep mentioned it's in the process of rolling out now so looking forward to hearing more about that.
What problems is the product solving and how is that benefiting you?
We have hybrid workers which introduces both security and productivity concerns. We have DLP and Activty rules for the security side of things. We chose not to get overly granular with the productivity reporting but visibility into total work time and use of time-wasting websites has been helpful.
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