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Teramind

Teramind | 659.20240222

Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)

Reviews from AWS Marketplace

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External reviews

131 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Bhushan P.

Empowering Remote Work Management with Comprehensive Monitoring

  • August 04, 2023
  • Review verified by G2

What do you like best about the product?
Teramind is provide eye vision on employees working. Day to day time o time tracking is really help to track all parameters precisely. It provide detail information about employees used resources through different websites. Data is provided in multiple formats.
What do you dislike about the product?
Expand the reporting capabilities to offer exact information into employee productivity trends, allowing organizations to identify patterns and make more informed decisions.
What problems is the product solving and how is that benefiting you?
Teramind is easy to use and helps to track specific details,
working strategies and resources used by employees.
Teramind provides a different type of data in form of Dashboard, BI Report,
monitoring, risk and so on.
It’s really hard to keep all details for a long time in records by thanks to Teramind
we get the data of any previous date with same recording quality which is
really help to maintain quality work.


    Kevin F.

Ultimate Employee monitoring system

  • August 04, 2023
  • Review verified by G2

What do you like best about the product?
User friendly interface that doesn't require a technical team to setup and interact with to get the most out of it.
What do you dislike about the product?
not much to dislike, But i do wish they had video call support systems to help clear tickets with more ease and understanding as compared to just a chat box
What problems is the product solving and how is that benefiting you?
Our biggest help is security for our data and making sure it stays within the system. the user behavior and productivity is a huge bonus as well.


    Hospital & Health Care

Excellent solution to monitor user productivity and behavior

  • August 03, 2023
  • Review verified by G2

What do you like best about the product?
User behavior monitoring features helped to detect this abnormal behavior where it was possible to prevent data leakage.
What do you dislike about the product?
The lack of support and training in my native language and the lack of data protection dictionary options such as the LDPG in Brazil
What problems is the product solving and how is that benefiting you?
Data loss prevention, employee behavior monitoring and productivity monitoring


    Computer Hardware

Great product!

  • June 07, 2023
  • Review verified by G2

What do you like best about the product?
Teramind is very easy to use and provides unparalleled oversight of systems. There is no better way to protect data.
What do you dislike about the product?
There are not many downsides at all. It is a great product.
What problems is the product solving and how is that benefiting you?
Teramind provides us with peace of mind around data theft.


    Asad M.

Teramind Review

  • May 17, 2023
  • Review provided by G2

What do you like best about the product?
Employee Live screen view and dashboard.
What do you dislike about the product?
The Monitoring Report needs to be upgraded
What problems is the product solving and how is that benefiting you?
My employee's work screens their working reports and work time.


    Rodrigo N.

Excellent & powerful tool to improve the control loss and governance information.

  • May 11, 2023
  • Review verified by G2

What do you like best about the product?
the control of the information and how fast it is to use it
What do you dislike about the product?
My only dislike is the price could be fine the best price
What problems is the product solving and how is that benefiting you?
to discover misuse of the information


    Rony B.

The Ultimate Solution for Remote Team Management

  • May 11, 2023
  • Review verified by G2

What do you like best about the product?
The real-time monitoring capabilities have been incredibly helpful in keeping track of my team's progress, and the user-friendly interface makes it easy to navigate and customize alerts. Secure data handling is also a big plus for me, as I work with sensitive client information. What I appreciate most about Teramind is that it provides valuable insights into my team's productivity and helps me make informed decisions to improve efficiency. Furthermore, the platform offers a variety of features that can be tailored to suit different industries and workflows. Overall, I highly recommend Teramind to any business looking for a reliable remote team management tool.
What do you dislike about the product?
I am using Teramind for our remote team management and while there are many things I like about it, there were also some concerns that I had. On the positive side, Teramind offers a user-friendly interface and robust features like real-time monitoring, customizable alerts, and secure data handling that helped me track my team's progress and improve productivity. However, the cost of Teramind was a bit high for my small business, and the initial setup was complex. Additionally, I noticed that Teramind was resource-intensive and impacted device performance, which could be frustrating. Lastly, the variety of features and options available made for a steep learning curve, and the privacy concerns related to the extensive monitoring capabilities did give me pause. Overall, I think Teramind is a good remote team management tool, but it's important to consider these concerns before making a decision.
What problems is the product solving and how is that benefiting you?
Teramind is solving several problems that I was facing as a remote team manager. Firstly, it provides real-time monitoring capabilities that allow me to track my team's progress and productivity, helping me to identify and address any issues that arise. Secondly, Teramind's customizable alerts enable me to stay on top of critical events and receive notifications for unusual behavior, which is particularly important when dealing with sensitive client information. Lastly, Teramind's secure data handling ensures that my data is protected from potential breaches, giving me peace of mind. Overall, Teramind has been instrumental in streamlining my remote team management processes and improving efficiency.


    Emily L.

Excellent tool to monitor agent productivity and quality

  • May 09, 2023
  • Review verified by G2

What do you like best about the product?
Teramind is one of the few products we found that had a simple multiple-monitor viewing option. We use Teramind to perform Quality Assurance reviews and need to see all activity for coaching feedback. I also like the alerts related to profanity or pornography use.
What do you dislike about the product?
The only thing that is a little cumbersome is the pricing as we've grown quite large.
What problems is the product solving and how is that benefiting you?
Teramind is an excellent resource for remote employee management. It enables us to help with training, coaching and quality assurance.


    Insurance

Great for compliance, great support team

  • May 09, 2023
  • Review verified by G2

What do you like best about the product?
helps me ensure my employees stay compliant and gives me insight on their productivity
What do you dislike about the product?
I wish you could add people to multiple groups. There have also been issues with getting all the features to work out of the box, but the customer support team is able to fix those usually.
What problems is the product solving and how is that benefiting you?
CMS compliance, ensuring that agents don't misplace or export client data, lets managers view remote employees screen and assist them without being in person


    Staffing and Recruiting

Teramind is great

  • May 09, 2023
  • Review provided by G2

What do you like best about the product?
That I can supervise my employees work and it keeps records of their actions
What do you dislike about the product?
That the sound recording system on it doesn't record sound very accurately
What problems is the product solving and how is that benefiting you?
It is making it possible for me to view the productivity of my employees