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3CX Phone System

3CX | 3CX Phone System 20.0.4.487

Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)

Reviews from AWS Marketplace

5 AWS reviews

External reviews

461 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Natacha A.

3CX

  • October 18, 2024
  • Review verified by G2

What do you like best about the product?
Easy to dial, to chat or to meet persons, can see all the history about one contact
What do you dislike about the product?
Difficult to find my missed calls, can't rename my contacts, can see different stats of my team
What problems is the product solving and how is that benefiting you?
All my team can easily use 3CX and interact or transfer the call


    Natacha A.

3CX

  • October 18, 2024
  • Review verified by G2

What do you like best about the product?
Easy to dial, to chat or to meet persons, can see all the history about one contact
What do you dislike about the product?
Difficult to find my missed calls, can't rename my contacts, can see different stats of my team
What problems is the product solving and how is that benefiting you?
All my team can easily use 3CX and interact or transfer the call


    Kanishak S.

Review for 3CX

  • October 04, 2024
  • Review provided by G2

What do you like best about the product?
It's a calling software that helps to communicate with our customers. It's easy to use and best thing is that you can use it on web browser as well as on your smartphone at the same time.
What do you dislike about the product?
There were times when it has some connectivity issues and calls dropped too. Sometimes faced some problems while connecting with Bluetooth headphones.
What problems is the product solving and how is that benefiting you?
3CX helps as great tool for communication at a very reasonable price. Its very user friendly with alot of features. A great tool for a call center work setting.


    Kanishak S.

Review for 3CX

  • October 04, 2024
  • Review provided by G2

What do you like best about the product?
It's a calling software that helps to communicate with our customers. It's easy to use and best thing is that you can use it on web browser as well as on your smartphone at the same time.
What do you dislike about the product?
There were times when it has some connectivity issues and calls dropped too. Sometimes faced some problems while connecting with Bluetooth headphones.
What problems is the product solving and how is that benefiting you?
3CX helps as great tool for communication at a very reasonable price. Its very user friendly with alot of features. A great tool for a call center work setting.


    Ayush B.

3cx

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
we can connect whatsapp through taking otp on call
What do you dislike about the product?
network issue is there a little of times or depending on area
What problems is the product solving and how is that benefiting you?
connecting to customers without sharing personal number


    Ayush B.

3cx

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
we can connect whatsapp through taking otp on call
What do you dislike about the product?
network issue is there a little of times or depending on area
What problems is the product solving and how is that benefiting you?
connecting to customers without sharing personal number


    Computer Software

Straight Forward

  • July 24, 2024
  • Review provided by G2

What do you like best about the product?
It is easy to Implement and provision new users. Queue management is easy.
What do you dislike about the product?
cleaning up employees who has left the company.
havent seen any workforce management reporting such as SLA reports etc..
What problems is the product solving and how is that benefiting you?
Queue Management


    Anindya M.

INVALUABLE COMMUNICATION TOOL

  • June 11, 2024
  • Review provided by G2

What do you like best about the product?
-It is very user friendly and easy to use.
-The layout and functions of the soft phone is cormfortably laid out on the screen.
-Has reasonable price and also great for making international calls.
What do you dislike about the product?
-I had no issue with this software.It works perfectly
What problems is the product solving and how is that benefiting you?
-This tool allows me to take calls while i'm at home or out of the office,without giving out my personal number.
-The call recording is very useful;i had to listen to recordings multiple times from different scenarios and it has always come to handy.
-My voicemails come directly to my email address,because am able to check for new ones frequently throughout the day.


    Anindya M.

INVALUABLE COMMUNICATION TOOL

  • June 11, 2024
  • Review provided by G2

What do you like best about the product?
-It is very user friendly and easy to use.
-The layout and functions of the soft phone is cormfortably laid out on the screen.
-Has reasonable price and also great for making international calls.
What do you dislike about the product?
-I had no issue with this software.It works perfectly
What problems is the product solving and how is that benefiting you?
-This tool allows me to take calls while i'm at home or out of the office,without giving out my personal number.
-The call recording is very useful;i had to listen to recordings multiple times from different scenarios and it has always come to handy.
-My voicemails come directly to my email address,because am able to check for new ones frequently throughout the day.


    Warren S.

3cx a game changing telecommunication solution

  • June 04, 2024
  • Review provided by G2

What do you like best about the product?
Simple mobility. Take office calls on Deskphone, Mobile or Laptop
CRM Integration
Quick and easy to setup and configure.
Excellent Support
This is a tool I use every day and multiple times a day
Always coming out with new and powerful features
What do you dislike about the product?
Sometimes when signal is bad, call quality is not always perfect.
Troubleshooting requires deep understanding of VoIP
What problems is the product solving and how is that benefiting you?
Staff are not alwasy at their desk but now they are always able to answer their phone.
Don't spend large amounts of money on Mobile airtime as staff can use their landline on their mobile phone