3CX Phone System
3CXExternal reviews
516 reviews
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The best complement to my business.
What do you like best about the product?
I like this system because it is easy to use, it has a friendly design and an interface that can be configured in a simple way, even if it does not understand a function or has a confusion in its handling, it has good tutorials that allow me to know much more in depth this system.
With this system I have been able to save a lot of money, since it allows me to make calls both nationally and internationally from my computer and without taking many resources from my PC, I can also perform several tasks when I am making a call, and in this way I can attend to the client in the best possible way.
I can also say that this system has an excellent technical team, very professional and attentive that can solve any problem that arises with the system in a matter of minutes or seconds while conversing with them. They are very efficient. In truth, I feel satisfied with this system and all the services that they provide me.
With this system I have been able to save a lot of money, since it allows me to make calls both nationally and internationally from my computer and without taking many resources from my PC, I can also perform several tasks when I am making a call, and in this way I can attend to the client in the best possible way.
I can also say that this system has an excellent technical team, very professional and attentive that can solve any problem that arises with the system in a matter of minutes or seconds while conversing with them. They are very efficient. In truth, I feel satisfied with this system and all the services that they provide me.
What do you dislike about the product?
At the moment I have no complaints about this system, but rather as I mentioned before, I feel satisfied and happy with your service.
What problems is the product solving and how is that benefiting you?
Thanks to this software we could leave behind other programs that made us pay much more for the use of the telephone service, when discovering all the benefits of 3CX, we started to try it and in the first week we compared it with the system we had and we were surprised, the way we were able to save was significant and we immediately implemented 3CX.
Thanks to this system, we have been able to increase our sales and the productivity of the entire team, thanks to the purchase of a license we have been able to implement it in several branches in other cities. It also allows me to make videoconferences very pleasant and active with the team in other cities and countries.
Thanks to this system, we have been able to increase our sales and the productivity of the entire team, thanks to the purchase of a license we have been able to implement it in several branches in other cities. It also allows me to make videoconferences very pleasant and active with the team in other cities and countries.
Recommendations to others considering the product:
In short, I recommend this versatile system, buying it means investing in the productivity improvements of your business.
Great VoIP Software
What do you like best about the product?
I love the ease of use and product that is offered with 3CX, I can use it on all my devices.
What do you dislike about the product?
I wish there were more options when pulling calls from the 3CX Reports
What problems is the product solving and how is that benefiting you?
Constant contact, recorded calls, all in one VoIP
Making calls with ease
What do you like best about the product?
The interface is easy to use in or out of the office. Makes working from home a breeze.
What do you dislike about the product?
A bit of a learning curve but pretty adaptable if you take the time to learn the ins and out.
What problems is the product solving and how is that benefiting you?
We set up a universal phone system to bridge offices all across the country. This has worked well so far.
Recommendations to others considering the product:
None.
Your PBX IP cental based on versatile and intuitive Asterisk
What do you like best about the product?
AskoziaPBX is versatile thanks to the web-based configuration interface / GUI; the configuration is easy to store in just one XML file; allows VoIP clients for Android and iOS.
What do you dislike about the product?
It is possible that if a good bandwidth is not available, the voice quality in simultaneous calls tend to decrease.
What problems is the product solving and how is that benefiting you?
Thanks to AskoziaPBX the economic costs were reduced; since the traditional service provider was suppressed. It was easy to extract information from the call records.
Recommendations to others considering the product:
It is easy to install and configure; In addition, its web-based configuration also allows administration to be friendly.
3CX Has the full suite of products and works very well.
What do you like best about the product?
That you can host it in Google Cloud or to a local server on site! Deployment is easy with provisioning. and the Mobile App works great. The click to call on your PC works great too.
Marketing team wants to do sales calls with you and can send you leads. ( none for me yet..)
Online Technical training is great.
Marketing team wants to do sales calls with you and can send you leads. ( none for me yet..)
Online Technical training is great.
What do you dislike about the product?
Technical support team is officious. Don't dare ask stupid questions.
The licensing gets onerous over time.
The licensing gets onerous over time.
What problems is the product solving and how is that benefiting you?
Getting our clients into the VoIP systems easily and with great value. Easy to support this product
Recommendations to others considering the product:
U?se the trial offer. 16 channels to start drop to 4 after one year.
Simply connectivity for all type of users
What do you like best about the product?
It's quite simple to handle and promote team communication via conferencing tools, users have a better understanding and interest by using movile devices.
What do you dislike about the product?
There is no possibility to register new contacts direct from gmail.
What problems is the product solving and how is that benefiting you?
Internal communication has been improved due to web client, enableling users to locate fast and easy colleagues within the network.
Recommendations to others considering the product:
Start Up investment is really afordable in comparison with similar solutions and provides several oportuinities to integrate with telephone brands wich simplifies decission making.
Simple to Implement and scalable
What do you like best about the product?
Since we use the cloud based solution it is to easy to implement. So we have a power phone system software, at low cost and possible to implement in a minor company, like ours.
What do you dislike about the product?
We don´t use many of its features, so there isn´t much to say.
What problems is the product solving and how is that benefiting you?
Obviously, communication between sectors. We started to differentiate our public and better serve them, since now we hit them faster with more specific solutions.
Excellent for the price
What do you like best about the product?
The price point is a lot cheaper than most other IP PBX products. Easy to manage interface helps those who arent experts in the VoIP field.
What do you dislike about the product?
Level of support provided and requirements to get that support really makes you want to avoid and try to resolve issues yourself.
What problems is the product solving and how is that benefiting you?
IP PBX for multiple branch offices and connecting the users together.
Recommendations to others considering the product:
You will find things that bug you about this product but nothing too serious to turn you away. It's a great product for price but dont depend on their support to assist you.
Great VOIP System
What do you like best about the product?
3CX is a great VOIP to use - it is very simple and easy to use; the dash is easy to navigate and you can see which of your other colleagues are on calls, monitor those calls etc.
What do you dislike about the product?
We have had a few minor issues with this system, one being that calls seem to cut out after 2 hours which isn't often a problem but when we are conducting meetings that do overrun it can be quite frustrating to have to explain to potential customers what has happened.
What problems is the product solving and how is that benefiting you?
VOIP is the way forward - making calls from my laptop is great. 3CX make it very easy to work from home/out of hours when needed.
Recommendations to others considering the product:
3CX is a great software to use - if you don't already have a VOIP system in place or are struggling with your current one, I would definitely recommend this software.
Solid PBX
What do you like best about the product?
The interface is clean, straightforward, and doesn't hide functionality.
What do you dislike about the product?
Always used to gripe that it didn't run on Linux. Then they made it run on Linux. I have nothing left to complain about.
What problems is the product solving and how is that benefiting you?
We use this as a replacement for legacy analog PBX systems.
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