3CX Phone System
3CX | 3CX Phone System 20.0.2.715Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)
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3CX phone system has been great
What do you like best about the product?
I like the versatility of the whole system and ease of management. The ability to turn your computer or cell phone into your desk phone. We are now playing with the web meeting, and it is working great
What do you dislike about the product?
I can't think of anything I do not like.
What problems is the product solving and how is that benefiting you?
Web meeting and the 3cx app is making working from home extremely easy to work from home.
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Easy & Secure
What do you like best about the product?
3CX is easy to use and administer. 3CX is also very secure the 3CX team stays on top of security issues giving free updates as needed to registered users.
What do you dislike about the product?
No company is perfect, but right now 3CX is on top of their game.
What problems is the product solving and how is that benefiting you?
During these time is solves the problem of people working form home and allowing business to have secure and safe Face to Face meetings using the 3CX Web-meeting which is free with each 3CX system.
Recommendations to others considering the product:
3CX is a easy, affordable, secure, and feature rich system.
Stable, rapide, adapté !
What do you like best about the product?
Régulièrement de nouvelles fonctionnalités. Call Flow
What do you dislike about the product?
Peut espace pour laisser des notes / remarques dans le pbx
What problems is the product solving and how is that benefiting you?
Télé-travail ! Fonctionnalités de webmeeting et de conférences téléphonique !
Recommendations to others considering the product:
Change logs
Huge cut in costs and improvement in functions
What do you like best about the product?
How simple it is to add users is quite impressive compared with our former Avaya system.
What do you dislike about the product?
It is not really multilanguage. Like the phone conference, you need to choose one language. there should be a way to setup at least 2.
The phone client should have an automatic DND setting.
The phone client should have an automatic DND setting.
What problems is the product solving and how is that benefiting you?
With the integrated video conferencing and screen sharing, we don't need third party tols like webex anymore.
3cx Next Generation Phone system
What do you like best about the product?
Ease of switching extensions from office to office, when people are moved around, names change, etc. Before on old system was a hassle, now it's simple as unplug and replug. And the phone app is a life saver! Works best if you live in a strong signal area, or can keep it on wifi. The ease of changing user information, changing voicemail passwords are truly an easy user experience. Adding new extensions are also a breeze. It's a click of a mouse, and as most things are with 3cx, very self explanatory.
What do you dislike about the product?
The yearly licensing updates. Before i didn't have to pay for yearly licensing for updates, but now i do. The paging is a little lacking, in a loud environment, the noise filter blocks paging at times. The phone app is lacking when you don't have good strong signal. Also, using blue-tooth on a vehicle while using the phone app, is almost impossible. The volume of the call is so low, you have to turn volume all the way up, and it's still a struggle to hear the other person.
What problems is the product solving and how is that benefiting you?
The ability to have your phone extension on your cell, and go anywhere, making calls to clients from the app, instead of phone, that way strangers only get your work number, and not your cell.
Recommendations to others considering the product:
Make sure the phones you pair with 3cx are 100% compatible. Read reviews. Ask Questions. Make sure you have good backups, as 3cx can run on just about any pc, and you can get back up and going in 10 minutes or less, if you have quality backups.
Awesome phone system with great features. Excellent business continuity features as well.
What do you like best about the product?
Several years ago I needed a cost-effective phone system for a car dealership. Found 3CX and loved it. Now my company is a Platinum Partner. It can be installed in any environment, be it in the cloud, on-premise, or hybrid.
All extensions get all features for the edition selected, and there is no fee for each extension, ring group, queues, etc. No nickel and dime. They are also constantly improving the product with major releases every year.
All extensions get all features for the edition selected, and there is no fee for each extension, ring group, queues, etc. No nickel and dime. They are also constantly improving the product with major releases every year.
What do you dislike about the product?
For one of the global major phone systems out there, not enough people have heard of it.
What problems is the product solving and how is that benefiting you?
We're often saving customers over 50% from their old telephone system and phone lines. Plus they have great remote user, call center and unified communications features
Recommendations to others considering the product:
Work with an experienced partner to make sure your system is designed correctly and users are trained properly.
This phone system has been much better than a traditional land line based produce
What do you like best about the product?
Downloading the app and being connected anywhere
What do you dislike about the product?
Don't have any downsides. We have been very happy with it
What problems is the product solving and how is that benefiting you?
Being able to transfer calls to anyone at any time at any location
3CX is amazing!
What do you like best about the product?
I love what they're doing with the web client and enhancements surrounding that.
What do you dislike about the product?
The lack of recurring conference scheduling.
What problems is the product solving and how is that benefiting you?
Seamless remote work. With COVID we are 100% operational because of 3CXs ease of use and ability to work anywhere.
Recommendations to others considering the product:
Do your homework and know what you should do from a networking perspective.
3CX Phone System
What do you like best about the product?
Pricing model is nice. No per line cost or per user cost. Just build the system with the number of concurent lines you want and expand that as you see the need increase.
very functional, phones, mobile app is pretty nice, Desktop client works well on laptops, webconferencing works well, etc.
Can be installed on Linux so skip the windows licenses.
very functional, phones, mobile app is pretty nice, Desktop client works well on laptops, webconferencing works well, etc.
Can be installed on Linux so skip the windows licenses.
What do you dislike about the product?
I would recommend going the Linux route to save the windows licensing.
What problems is the product solving and how is that benefiting you?
Currently using the Mobile client to allow users to use their office phone at home. Been a great feature for remote workers.
Recommendations to others considering the product:
Great solution for companies that want to have a cost effective phone system with lots of functionality.
Saved My Company Money and Time. Works As Well If Not Better Than Our Old Cisco Platform
What do you like best about the product?
This has been a real money save for us. For a total project cost of less than $25k, we were able to do more than what a comparable Cisco system that would have cost well in the 6 figures. Maintenance / support is very inexpensive.We spend little if any time administering the 3CX system. What administration that is needed is very intuitive. The system is very full-featured. Not only did we replace a Cisco PBX with the 3CX, but we were also able to scrap a separate add on call recording system.
What do you dislike about the product?
The reporting features could be better That is my main complaint.
What problems is the product solving and how is that benefiting you?
We run a call center along with our regular business. The previous PBX did not have these features in its standard offerings. We are able to easily handle and measure the effectiveness and efficiency of operators and schedule appropriate resources for peak calling times.
Recommendations to others considering the product:
Although the system is easy to implement, I recommend teaming with a certified reseller., This will help speed you through the implementation.
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