3CX Phone System
3CX | 3CX Phone System 20.0.2.715Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)
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BEST PABX System ever!
What do you like best about the product?
The fact that it lessens call costs makes helps saves expenses.
What do you dislike about the product?
There is nothing I dislike about this software
What problems is the product solving and how is that benefiting you?
We've saved on call costs with the use of Outbound rules over our ISDN line and call logs, reports helps to continue to minimize cost.
Recommendations to others considering the product:
Easy to administer, user friendly interface, saves call costs and cost effective
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affordable phone system
What do you like best about the product?
Flexible, Affordable and Stable. These are all I feeling while using 3cx system.
What do you dislike about the product?
The greeting voice is not easy to handle. I can put multiple music and voice in a playlist then assign to greeting voice. But if I have other voice need to play like call back service reminding, that will play 2 voices at same time.
What problems is the product solving and how is that benefiting you?
it is flexible when adding more extension. Just need to monitor the sim call and find out how many sim call capacity we need, then no other thing I need to worry.
Easy implementation and simple to use
What do you like best about the product?
Accessible on mobile via the app, computer and phone and can use anywhere. Reporting and dashboards also really good.
What do you dislike about the product?
To date there are no major dislikes I have
What problems is the product solving and how is that benefiting you?
Management of calls and missed calls. Management of staff and their behaviours.
Recommendations to others considering the product:
Ensure you have internet capabilities and IT infrastructure to ensure good call quality. Map out your plan well prior to implementation.
I have had an excellent experience with 3cx
What do you like best about the product?
i have found 3cx very helpful, from the simple setup and instillation, and the quick provisioning of phones, and the fact you can easily customize an instance for a clients needs all from a web console. and if the customer suddenly has to change a call flow, or the way they take calls, its easy to do this, with minimal fuss. its a really simple product, that most of our clients are now managing themselves.
What do you dislike about the product?
I have not found any downsides to 3cx yet
What problems is the product solving and how is that benefiting you?
We have opened a market to ourselves by being able to easily provision and sell 3cx phone systems, Showing a customer how it works is simple and it sells itself. it gives the customers the freedom now to be always available no matter where they are, which in this climate is as important as ever
3cx
What do you like best about the product?
Ease of use, transparency into all extensions and digital dashboard
What do you dislike about the product?
reporting is varied, but could use more customisation for our particular requirements
What problems is the product solving and how is that benefiting you?
voip required, conferencing and meetings
5 years in 500 extensions we're big fans.
What do you like best about the product?
Easy to use and configure. Excellent reliability. Great Value.
What do you dislike about the product?
I wish I could have unique music on hold for each of my 35 locations. I wish it handled fax extensions differently. Not complaints, just wishes.
What problems is the product solving and how is that benefiting you?
Moving from a super reliable Avaya Definity G3. We cut out telcom expenses to about 15%. We gained more control and of course the amazing feature set of 3CX.
Easy to set up and go for in building or remote work!
What do you like best about the product?
I like the ease of use and the no hassle SIP forking so if I’m on a call at my desk and need to go somewhere I can continue the call right on my cellphone!
What do you dislike about the product?
Some of the things that the system thinks are errors are actually false positives. Downsides would be if you are in poor cellular or wifi or have a very crowded internet connection you will have problems
What problems is the product solving and how is that benefiting you?
Our landline pbx died so we needed a quick affordable solution, this company saved our business
3CX after 5 years of usage
What do you like best about the product?
It is very easy to use once it is set up. We can add users, change menus, add recordings and background music very easily.
What do you dislike about the product?
The setup can be a little tricky, thus the need for a VAR. Security can become an issue if you don't know what your doing, also the need for a VAR. The 3CX app for smartphones is great, but requires that you are up to date on the version of 3CX on premise (if you chose that route).
What problems is the product solving and how is that benefiting you?
We are a small company, so it is nice to have a system that is easy maintain.
Recommendations to others considering the product:
You can install it for free and try it out. If you have decent technical ability you should be able to set this up as a trial and give it a good test.
3CX is a very affordable PBX. You get a full package of zero administration call routing.
What do you like best about the product?
3CX webmeetings included in the price wich is great in the situation of homeoffice
What do you dislike about the product?
updates from non active components that show up on the update panel
What problems is the product solving and how is that benefiting you?
Connecting all locations with a PBX in each location
Recommendations to others considering the product:
3CX is a great, affordable PBX which will make PBX for any IT department easier.
Super Software
What do you like best about the product?
Very easy to use and very easy to administer
What do you dislike about the product?
we had a few issues with it installed on linux operating system,resolved by moving to windows server.
What problems is the product solving and how is that benefiting you?
alot of employees working from home, more visibility, easier programming, mobile users, easy bespoke messaging
Recommendations to others considering the product:
spend a little time configuring at the outset, install on windows server not linux
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