3CX Phone System
3CX | 3CX Phone System 20.0.1.731Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)
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Huge cost and time saver
What do you like best about the product?
Huge cost savings from old provider more than 80 percent savings! Also easy to navigate and menus make sense.
What do you dislike about the product?
Nothing. It's straight forward and get up and running in 10 minutes.
What problems is the product solving and how is that benefiting you?
Cost savings compared to old system.
Recommendations to others considering the product:
Just make the jump. Easy to use and troubleshoot. Also great with reporting.
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3CX is a all-around, complete phone system!
What do you like best about the product?
3CX is just plain easy to use. So simple!
What do you dislike about the product?
Some bugs, but those are fixed very fast
What problems is the product solving and how is that benefiting you?
Remote work! We had to all work from home due to the pandemic, and 3CX was already scaled to help with this. I simply had to send out the “Welcome to 3CX” email and staff could download the app to their phones and sign in to the Web Client on their Chromebooks and were ready to go. Simple as that! I was also able to bring my desk phone home and use it just like I am in my office, which is fantastic.
Recommendations to others considering the product:
Go for it! We have no regrets going with 3CX. IT JUST WORKS!
Excellent Unified Communications
What do you like best about the product?
This system is flexible. You are not held back by annoying licencing. It just works. It so flexible, we replaced a restrictive and totally closed Mitel system with 3cx over a year ago. It enabled us to mobilise 70% our staff during the corona crisis
What do you dislike about the product?
I would like single sign on to the web console using SAML but apart from that nothing.
What problems is the product solving and how is that benefiting you?
We have deployed in to 3 branch office across the world. Increased incoming line capacity with SIP removing our ISDN. Solved DR. Mobilised the workforce.
Recommendations to others considering the product:
Try it - You will not be sorry.
Best IP Based Phone System We've Used
What do you like best about the product?
The ease of configuration, management and end user training makes 3CX the best system we've deployed to the smallest and largest of our clients. Support and message boards make troubleshooting, deploying, tweaking and administering 3CX easy and pain free!
What do you dislike about the product?
None! You won't be disappointed with 3X!
What problems is the product solving and how is that benefiting you?
We've solved problems from customers not getting any calls with their previous system and now not able to handle the volume of calls (which is a good thing!) to uniting property management companies in telephony on one 3CX platform from dozens of remote sites that used single analog lines.
Cost savings benefits are huge from the smallest client to the largest utilizing SIP services and consolidating multiple offices into one!
Cost savings benefits are huge from the smallest client to the largest utilizing SIP services and consolidating multiple offices into one!
Recommendations to others considering the product:
Do it, you won't be disappointed. Follow the recommendations for using supported hardware and SIP vendors and the ease of installation, management and training will make you wish you did it 10 years ago!
3cx Conference Features
What do you like best about the product?
I like their Conference and Chat Features
What do you dislike about the product?
Nothing, the system is highly customizable
What problems is the product solving and how is that benefiting you?
Routing calls, caller Id, call forwarding
Recommendations to others considering the product:
great Product
Great experience, for admins and clients!
What do you like best about the product?
The easy interface and administration are the most noteworthy.
What do you dislike about the product?
The training offered could be easier to understand.
What problems is the product solving and how is that benefiting you?
Client satisfaction.
Recommendations to others considering the product:
Cost effective, reliable, and easy to use.
Long time user, this is the most cost effective, full featured VOIP solution you will use
What do you like best about the product?
Access to your phone system from anywhere on any device
Wide range of SIP device support
Wide range of SIP device support
What do you dislike about the product?
Online meetings are not as polished as they could be.
What problems is the product solving and how is that benefiting you?
Cost of POTS systems, on average we save our customers $3000 a month switching from their legacy systems to 3CX and a SIP trunk. Mobile workforce enablement and helpdesk/call center anywhere functions.
Recommendations to others considering the product:
Get off your legacy system and get onto VOIP
Game Changer
What do you like best about the product?
Flexibility and scalability makes 3CX the best in the market
What do you dislike about the product?
There is nothing to dislike, the licencing format means you have so many options.
What problems is the product solving and how is that benefiting you?
Remote working is easy, call costs are down.
3CX just makes sense
What do you like best about the product?
VoIP deployments might seem daunting, but 3CX makes it easy
What do you dislike about the product?
Some features not available on mobile app (ex. direct call pickup from park) without extra configuration
What problems is the product solving and how is that benefiting you?
Want a great way to reduce analog line costs? Port your numbers to VoIP and 3CX.
Recommendations to others considering the product:
Evaluate it, it's free. Spend some time to think about what you can do with the flexibility it brings compared to other voice offerings.
3cx review
What do you like best about the product?
the management console and the simplicity of the system. the design is also well done and very sharp. Users management is also great. the web client is amazing and let you bring your phone with you everywhere. the mobile app allows you to stay connected anywhere and never miss an important call.
The chat features is also very useful if you are not using a collaboration tool already in your organisation , it is included in any version of the phone system
The chat features is also very useful if you are not using a collaboration tool already in your organisation , it is included in any version of the phone system
What do you dislike about the product?
some limitation on configuration possiblities when you compare to other voip system. but at leats they keep updating on a regular basis. Time conditions is a little bit limited and you cannot configure an outbound callerid for the 911 routing. this can be problematic in some scenarios.
The limitaiton on the product support is also a downside.
The tech support is good but seems to reply with copy and paste sometimes.
The limitaiton on the product support is also a downside.
The tech support is good but seems to reply with copy and paste sometimes.
What problems is the product solving and how is that benefiting you?
remote workers are the one who benefit the most. the webclient can be launched from anywhere and works instantly. no endless configuration and troubleshooting to realize. with legacy phone system having remote ip phone is a nightmare. theses systems are simply not built for it. 3CX was built to bring a a solution to these limitations. Configuration and management is very user friendly. the system is very stable and it allow us to focus on other things.
Recommendations to others considering the product:
3cx is the best system for mobility, it always works, no hjeadaches
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