3CX Phone System
3CXExternal reviews
517 reviews
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Best phone server I've ever used.. and easy to setup
What do you like best about the product?
Its very easy to setup and use. Will recommend. Also like that it has a video conference built in. Now we don't have to pay for zoom or webex anymore
What do you dislike about the product?
The lack of delayed ring to my mobile device
What problems is the product solving and how is that benefiting you?
Lack of phone implementation
Recommendations to others considering the product:
Very simple to setup
It revolutionized our PBX
What do you like best about the product?
the multiple solutions for routing calls
What do you dislike about the product?
nothing, it really has everything a company needs
What problems is the product solving and how is that benefiting you?
The speed of setting up a VOIP phone
The speed and simplicity in configuring trunks.
Compatibility with many brands of voip teleophone
The speed and simplicity in configuring trunks.
Compatibility with many brands of voip teleophone
Recommendations to others considering the product:
If you need to switch to a new pbx, and switch from old generation phones to voip phones, this is the best solution for completeness of features, ease of use and reliability and robustness of the platform.
Alpac Experience with 3CX
What do you like best about the product?
Reliability, Management, Setup.
Everything is intuitive and efficient. Perfect for Smart Working
Everything is intuitive and efficient. Perfect for Smart Working
What do you dislike about the product?
with mobile phone, when you're on call with 3CX, the other calls to your mobile number don't be blocked. This is confusing.
What problems is the product solving and how is that benefiting you?
communications between office employee and sales agents. The Agents can call directly inside the Company withou passing by the Post Operator.
Excellent Product
What do you like best about the product?
The ease of using 3cx is fantastic compare to other pbx i've used in the past. The ease of deploying 3cx , especially when you have to create a new account is quite easy and you wont be dependent on a 3rd party
What do you dislike about the product?
Perhaps the lack of an accompanying handset is a letdown, but then again it can also be seen as an advantage. 3cx however gives an option of using other telephone boxes. We use Polycom and in recent times we have used Yealink and we haven't had any issue with either.
What problems is the product solving and how is that benefiting you?
The ease of deploying a telephone system to multiple sites is quite easy and cost-effective. Our users easily setup a meeting and conference call with 3cx .
3cx comes bundles with full audio and video conference facilities.
3cx comes bundles with full audio and video conference facilities.
Recommendations to others considering the product:
The cost of 3cx is quite attractive. You are getting much more than what you paid for. With 3cx you have a variety of telephone handset you can use. Also, the mobile app stole the show for us. Our users can carry their telephone extension with them. This was quite useful during the covid 19 lockdowns.
3cx is best ip-pbx in the world
What do you like best about the product?
The versatility of 3cx, cloud, client app 3cx for cti and phone and also use extension via google chrome. All is secured!! We can install it for 1 year in version pro and very many simultanes calls and it's increbile!! And there is no limit, we can answer from button incorporate in Jabra Pro like 930 model and not all softphone do it. We can have an address book for all and add/modify/delete contact from smartphone.
Also backup / recover configuration we can pass from local to cloud and from windows version to linux version.
We can install it everyware. We can configure it to use from external example extension for smartworking or while someone is in car
3cx isn't newer, has very experience years
We can "spyng" calls of collegue with 3cx functionality is increbile
Voice mail in attachment is very beautyfol
Than FQDN is FREE also SMTP Server
Also backup / recover configuration we can pass from local to cloud and from windows version to linux version.
We can install it everyware. We can configure it to use from external example extension for smartworking or while someone is in car
3cx isn't newer, has very experience years
We can "spyng" calls of collegue with 3cx functionality is increbile
Voice mail in attachment is very beautyfol
Than FQDN is FREE also SMTP Server
What do you dislike about the product?
Really, nothing I dislike.
I remember some version ago there was a big problem with FQDN, we needed to create 2 FQDN, internal and external and I remember this was panic for configuration, but then in new version FQDN is FREE, incredible
Unfortunally QRCODE to configure an extension doesn't work alway in Android
I remember some version ago there was a big problem with FQDN, we needed to create 2 FQDN, internal and external and I remember this was panic for configuration, but then in new version FQDN is FREE, incredible
Unfortunally QRCODE to configure an extension doesn't work alway in Android
What problems is the product solving and how is that benefiting you?
I solved problems with software for pc, click to call and etc..
Recommendations to others considering the product:
You need to install it, there is no reason to don't do that!
3CX Review
What do you like best about the product?
The User Interface is very user-friendly and easy to use, The option of Probability (Mobile App) is very handy specially now during lockdown allowing the employees to work from home and stay connected, The System Stability is incredible; we never had a line drop or communication errors during calls.
What do you dislike about the product?
Hard to tell. So far so good. We never had any issues with 3CX
What problems is the product solving and how is that benefiting you?
We are able to communicate with colleagues, customers and suppliers remotely while working from home. We save money from renting VoIP services from local providers. It allows us to have more control over the telephony system, extensions and restrictions.
Recommendations to others considering the product:
It is hard to imagine now how we were able to do business without 3CX.
We solve all of our issues we had with previews providers and unlocked new features we couldn't imagine exists.
We solve all of our issues we had with previews providers and unlocked new features we couldn't imagine exists.
Simply and Good PBX
What do you like best about the product?
Simplicity and easy use, fast implementation
What do you dislike about the product?
which is not multi tenant.And that does not make its characteristics flexible to the needs of the clintes.The support is not very good, they do not recognize the faults, they indicate them as characteristics,
What problems is the product solving and how is that benefiting you?
ease of implementation and ip communication
We use 3CX for our customer service center
What do you like best about the product?
It is a intuitive system that have all the platform support we need, mobile app works perfect on IOS and Android, and our staff working on dekstops use the App and manage call queues from it.
What do you dislike about the product?
It is not so easy to contact them, you must specifcy lot's of fields in a support form and I would rather have got in contact faster over phone and talked with a technical person that can help hands on - or by a simple email.
What problems is the product solving and how is that benefiting you?
We use 3CX to provide a contact center for sales, billing and support. We are also a partner that resell the system to other clients who are very happy, and we are happy that the system works fine for our clients.
Recommendations to others considering the product:
I would consider it without doubt as a PBX-system for any company.
Powerful 3CX
What do you like best about the product?
3cx system is very flexible and intuitive.
After few minutes all users are able to use it without problems.
There are many solutions to organize calls or audio and video meetings with colleagues or customers and suppliers.
After few minutes all users are able to use it without problems.
There are many solutions to organize calls or audio and video meetings with colleagues or customers and suppliers.
What do you dislike about the product?
I need to import contacts from Outlook address book, but not simple and not intuitive
What problems is the product solving and how is that benefiting you?
We have limited travel with the organization of conferences
Nice, fantastic PBX, specially if you have a virtual environment.
What do you like best about the product?
It's an agile, powerful and complete solution for a modern PBX. And it's free for 1 year in professional version. Supports many VoIP providers and a lot of VoIP phones from main vendors. Support service is very fast and skilled. Price is very low specially if compared to other similar solutions (fully software pbx). VAD (Voice Application Designer) is a specific tool for creating voice apps and it's completely free: you can create powerful and DB linked voice apps, fully integrated in your PBX.
What do you dislike about the product?
Nothing particular to notify. I's a very good product. If something is missing, it's a hardware VoIP phone supporting a 3CX tunnel connection from any remote site or branch office: in this scenario, we have to implement 3CX SBC with dedicated PC or a IP-SEC vpn with hardware firewall.
What problems is the product solving and how is that benefiting you?
Upgrade from previous and old PBX systems, with no hardware expenses for a box. If you need to connect more than 1 office, this is a great and cheap solution to deploy. If you have a fast Internet link, choose VoIP trunk from certified providers and cloud installation: in this way your completely free from any charges for hw/servers. Remote workers could use 3CX phone directly from their device (PC or smartphone) and they completely connected to company PBX. I suggest to use professional 3CX certified technicians: there are a lot of IT company with high 3CX skills all over the world.
Recommendations to others considering the product:
Use only product from 3CX certified vendors and from certified VoIP providers. I suggest to get support from 3CX certified professional technicians, in order to have a suitable project for your implementation.
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