3CX Phone System
3CX | 3CX Phone System 20.0.2.715Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)
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3CX just makes sense
What do you like best about the product?
VoIP deployments might seem daunting, but 3CX makes it easy
What do you dislike about the product?
Some features not available on mobile app (ex. direct call pickup from park) without extra configuration
What problems is the product solving and how is that benefiting you?
Want a great way to reduce analog line costs? Port your numbers to VoIP and 3CX.
Recommendations to others considering the product:
Evaluate it, it's free. Spend some time to think about what you can do with the flexibility it brings compared to other voice offerings.
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3cx review
What do you like best about the product?
the management console and the simplicity of the system. the design is also well done and very sharp. Users management is also great. the web client is amazing and let you bring your phone with you everywhere. the mobile app allows you to stay connected anywhere and never miss an important call.
The chat features is also very useful if you are not using a collaboration tool already in your organisation , it is included in any version of the phone system
The chat features is also very useful if you are not using a collaboration tool already in your organisation , it is included in any version of the phone system
What do you dislike about the product?
some limitation on configuration possiblities when you compare to other voip system. but at leats they keep updating on a regular basis. Time conditions is a little bit limited and you cannot configure an outbound callerid for the 911 routing. this can be problematic in some scenarios.
The limitaiton on the product support is also a downside.
The tech support is good but seems to reply with copy and paste sometimes.
The limitaiton on the product support is also a downside.
The tech support is good but seems to reply with copy and paste sometimes.
What problems is the product solving and how is that benefiting you?
remote workers are the one who benefit the most. the webclient can be launched from anywhere and works instantly. no endless configuration and troubleshooting to realize. with legacy phone system having remote ip phone is a nightmare. theses systems are simply not built for it. 3CX was built to bring a a solution to these limitations. Configuration and management is very user friendly. the system is very stable and it allow us to focus on other things.
Recommendations to others considering the product:
3cx is the best system for mobility, it always works, no hjeadaches
3CX
What do you like best about the product?
Being able to schedule Webmeetings through 3CX. The phone console is also very user-friendly and I am able to analyze call data.
What do you dislike about the product?
Cannot create a standing web meeting. We have to create a new meeting each week.
What problems is the product solving and how is that benefiting you?
Streamlined communication with off-sites teams. Holding weekly web meetings with different departments.
Best phone system
What do you like best about the product?
It is easier to dial and configure the extensions. It is user friendly.
What do you dislike about the product?
It does not provide recordings that are older than 3 months
What problems is the product solving and how is that benefiting you?
My work has been easier as I am able to connect easily with my colleagues
Recommendations to others considering the product:
Do go for it...
Our Office's Primary Phone System
What do you like best about the product?
We utilize 3cx for all of our office phone systems. It is very easy to utilize and allows our entire office to keep track of phone calls across our entire office.
What do you dislike about the product?
The system will not allow people to dial an extension directly. It will also not give us a notification when phone calls are missed or when you receive a voicemail.
What problems is the product solving and how is that benefiting you?
We use it for our entire staff's main system instead of having hard phones.
Recommendations to others considering the product:
It is a good system but I would recommend you make sure you have a very reliable internet connection because using a soft-phone system can have a big strain on your network.
3CX Phone System
What do you like best about the product?
I like the convenience of using my work phone without having to have a desk phone!
What do you dislike about the product?
I dislike that it doesn’t ring when the app isn’t open.
What problems is the product solving and how is that benefiting you?
All of our staff are usually on the go, so this is a good tool!
Use 3CX for cost-saving in telecommunications
What do you like best about the product?
I like how 3CX can call both landlines and mobiles. With just a laptop and headset, we have now removed the need for mobile phones and legacy phones.
What do you dislike about the product?
What I dislike is that 3CX can be spotty when calling. It's a function of both the need for a powerful laptop and a good internet connection.
What problems is the product solving and how is that benefiting you?
We're trying to transition to a telecommunications system that will account for our calls to both mobile and landlines. We're hoping this will cut our costs.
Recommendations to others considering the product:
Please do a trial run first to test the internet system if their computer system can handle it.
By far the best PBX I have ever used
What do you like best about the product?
Flexibility, inexpensive, feature rich, straight forward. I have used multiple enterprise pbx systems, Avaya, Toshiba, Allworx, ESI, Mitel, and some others. Simple backups and recovery via Google Drive, deployment via popular cloud infrastructures, the soft clients, and mobile apps are very nice. I would choose it again. If you are looking at a solution, this is the one.
What do you dislike about the product?
Occasionally you have to look for things in strange places, or you wished that a link to some other part of the interface was in a spot you were already in, but I really don't have too much negative to say about it.
What problems is the product solving and how is that benefiting you?
Replacing a beige digital Avaya system from antiquity, We will be able to get rid of our PRIs, and utilize SIP, implement 4 digit dialing across the entire organization, voicemail to email, webconferencing, call recording, and the API integrations will open up new features that we will need like call transcription.
Recommendations to others considering the product:
If you do not have IP phones, you have a wide variety to choose from. Test a few and find the ones you like. Your implementation cost will be higher if you have to purchase phones, Their web and mobile clients are free and reliable and can help you mitigate much of the cost of purchasing phones. I do recommend getting supported phones, but you can use non supported phones with some tinkering. I set up a proof of concept using old Mitel phones we had lying around.
Fantastic Business Phone System
What do you like best about the product?
Solutions for a range of business sizes.
Works for smartphones, macs, windows
Free video conferencing
Works for smartphones, macs, windows
Free video conferencing
What do you dislike about the product?
Support could be improved, includes support documentation.
What problems is the product solving and how is that benefiting you?
Connecting people in my office easily, working together has never been easier.
Great phone system that uses the internet
What do you like best about the product?
Easy to set up, easy to use, good support from 3CX
What do you dislike about the product?
No cons so far, I have found it to be a really good system to use.
What problems is the product solving and how is that benefiting you?
Collaborating on work is easy with 3CX, as is call logging, monitoring and recording.
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