3CX Phone System
3CXExternal reviews
516 reviews
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Best software for IP Calling
What do you like best about the product?
Voice is clear and loud, there is no lacking in voice it is very easy to use we can record calls as well and send meesages
What do you dislike about the product?
sometime it didn't work when network is poor
What problems is the product solving and how is that benefiting you?
I do International calls using 3cx while submitting candidates. They pickup call easily and voice is also clear so it is easy for me.
User-friendly communication tool
What do you like best about the product?
3CX has been a reliable communication software.
It is easy to use, has user-friendly interface and customer support has always been easy to contact.
It is easy to use, has user-friendly interface and customer support has always been easy to contact.
What do you dislike about the product?
Atleast for 3 months of usage, no noticeable issues have been encountered yet.
What problems is the product solving and how is that benefiting you?
3CX has been a reliable tool to contact our Limousine service providers in Mainland China. We do use aircall but call can not go through with Chinese phone numbers and 3CX is there to solve the issue.
Easy, efficient & simple
What do you like best about the product?
3CX interface makes it very easier to make /receive calls & to persons in the network by checking their availability.
The product is well designed and very easier to use interface only takes few mins to train a completely new user on it.
The product is well designed and very easier to use interface only takes few mins to train a completely new user on it.
What do you dislike about the product?
Getting Support & finding answers through FORUM gets quite challenging. We have few instance where we are forced to access paid external support because of a 3CX bug.
What problems is the product solving and how is that benefiting you?
3CX does offer great versatility through its software interface & provides abundant information available for the managers & admins to check and keep up the deliverables & quality.
Better Management
What do you like best about the product?
*Seamless Connectivity
* easy dialing
* easy reports
*call recording
* easy dialing
* easy reports
*call recording
What do you dislike about the product?
It's very easy to show dials in reports.
What problems is the product solving and how is that benefiting you?
How easily we can manage team who are calling and align our team with the reports for next sprint of work in a day
3CX Review
What do you like best about the product?
I changed app interface and now its looks even better, search function improved.
What do you dislike about the product?
I think it would be a great improvement to show country flags as emojis when dialing numbers from that country.
What problems is the product solving and how is that benefiting you?
Having worked with various calling software over the years, I find that 3CX excels in solving integration issues due to its user-friendly integration process. Unlike other programs where I've encountered difficulties in retaining call recordings, I've been using 3CX for over a year without experiencing such problems.
New employee and love the system
What do you like best about the product?
I love being able to see when an agent is on the line so I dont bother or waste anyones time.
What do you dislike about the product?
Nothing, I think the systems works well!
What problems is the product solving and how is that benefiting you?
No current issues
Easy to Use Calling Software
What do you like best about the product?
We get all the data from the screen like who is available to pick calls. Also we can use intercom, transfer calls and use video calls
What do you dislike about the product?
The mobile app provided does the job but there is a lot of room for improvement in the app UI
What problems is the product solving and how is that benefiting you?
We are a software product company and our team needs to be on call for sales, support and operations functions. 3cx is a simple to use software through which we can keep track of call records. We can also answer the calls via app .
My Use of 3CX
What do you like best about the product?
3CX is very helpful to call people on your phone laptop or computer.
What do you dislike about the product?
3CX is not helpful when it does not call people properly.
What problems is the product solving and how is that benefiting you?
The ability to call people (i.e., the functions of a telephone)
3Cx, an optimal calling experience
What do you like best about the product?
Seamless connectivity. Transferring calls between agents and monitoring is relatively easy. Barge in access, overseeing and monitoring access is available for real time. The android version of the software makes life easy as you can take client calls anytime, even when you are away from desk
What do you dislike about the product?
Fetching call recordings is a tiresome task for self review as access is provided to the peron overseeing the team with login access, thus making self scrutiny a long process. The IVR that redirects calls often stalls during inbound calls before asking where or whom to redirect
What problems is the product solving and how is that benefiting you?
Taking inbound calls. Redirecting inbound calls to different departments by the caller without extra involvement by any department, live monitoring of calls for quality reasons
Best calling tool
What do you like best about the product?
Easy to use and connections are faster and we can record all calls
What do you dislike about the product?
Nothing much as it is useful for any time to reach customers
What problems is the product solving and how is that benefiting you?
Reaching yhe customers on calls and help in changing did
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