3CX Phone System
3CX | 3CX Phone System 20.0.3.806Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)
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Move away from traditional communication methods with 3CX
What do you like best about the product?
Our company recently switched to 3CX from traditional landlines and mobile calls. These are the good points of the software:
1) No install needed. It runs through the browser.
2) It is easy to forward calls to someone who is on 3CX.
3) It is very easy to dial a mobile's number. You just input it and click dial.
1) No install needed. It runs through the browser.
2) It is easy to forward calls to someone who is on 3CX.
3) It is very easy to dial a mobile's number. You just input it and click dial.
What do you dislike about the product?
To be honest, 3CX is unusable at times. The calls get dropped and call quality itself is so blurry that people sound like they are under water. The customer support is also very poor. We keep posting our logs but nothing gets solved.
What problems is the product solving and how is that benefiting you?
It removes the need for hardware and cuts communications costs.
Recommendations to others considering the product:
You need to consider the internet situation as well. I am not sure but this may be the cause of our problems.
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It is The best softphone on the market.
What do you like best about the product?
It is easy to use and for beginner in telephony
What do you dislike about the product?
The only problem is that it does not block a second semutany call
What problems is the product solving and how is that benefiting you?
O alto custo com o telefone físico ip.
Recommendations to others considering the product:
It is The best softphone on the market.
Interface very Intuitive
What do you like best about the product?
I really like your interface, because I can easily transfer calls and other functions.
What do you dislike about the product?
I don't have any problem with this system.
What problems is the product solving and how is that benefiting you?
I had impacted work with this implantation.We can integrate with other systems to monitor calls and loss calls.
Quality
What do you like best about the product?
Simple operation, light application, quality in service, availability.
What do you dislike about the product?
We have been using it for a while, we have not yet detected something that leaves us unsatisfied.
What problems is the product solving and how is that benefiting you?
Improved operation, availability, reduced telephony costs.
Recommendations to others considering the product:
I recommend it because it is easy to use, simple software that offers quality in the service, added to VoIP reduces costs, easy deployment.
3CX Phone System para chamadas melhores
What do you like best about the product?
A interface é simples e de fácil compreensão, permitindo com um simples clique do mouse, realizar a chamada para a lista que já se encontra disponível.
What do you dislike about the product?
Gosto de trabalhar com teclas de atalho do teclado e acho que poderia ter sido elaborado atalhos mais simples de 1 ou no máximo duas teclas.
What problems is the product solving and how is that benefiting you?
Mais rapidez para contatar alguém, seja internamente ou externamente.
Recommendations to others considering the product:
Criar um indicador para monitorar a velocidade de conexão da internet enquanto o programa é utilizado, dessa maneira se torna mais fácil perceber o risco da ligação falhar.
Great VoIP Software
What do you like best about the product?
I love the ease of use and product that is offered with 3CX, I can use it on all my devices.
What do you dislike about the product?
I wish there were more options when pulling calls from the 3CX Reports
What problems is the product solving and how is that benefiting you?
Constant contact, recorded calls, all in one VoIP
Making calls with ease
What do you like best about the product?
The interface is easy to use in or out of the office. Makes working from home a breeze.
What do you dislike about the product?
A bit of a learning curve but pretty adaptable if you take the time to learn the ins and out.
What problems is the product solving and how is that benefiting you?
We set up a universal phone system to bridge offices all across the country. This has worked well so far.
Recommendations to others considering the product:
None.
Your PBX IP cental based on versatile and intuitive Asterisk
What do you like best about the product?
AskoziaPBX is versatile thanks to the web-based configuration interface / GUI; the configuration is easy to store in just one XML file; allows VoIP clients for Android and iOS.
What do you dislike about the product?
It is possible that if a good bandwidth is not available, the voice quality in simultaneous calls tend to decrease.
What problems is the product solving and how is that benefiting you?
Thanks to AskoziaPBX the economic costs were reduced; since the traditional service provider was suppressed. It was easy to extract information from the call records.
Recommendations to others considering the product:
It is easy to install and configure; In addition, its web-based configuration also allows administration to be friendly.
3CX Has the full suite of products and works very well.
What do you like best about the product?
That you can host it in Google Cloud or to a local server on site! Deployment is easy with provisioning. and the Mobile App works great. The click to call on your PC works great too.
Marketing team wants to do sales calls with you and can send you leads. ( none for me yet..)
Online Technical training is great.
Marketing team wants to do sales calls with you and can send you leads. ( none for me yet..)
Online Technical training is great.
What do you dislike about the product?
Technical support team is officious. Don't dare ask stupid questions.
The licensing gets onerous over time.
The licensing gets onerous over time.
What problems is the product solving and how is that benefiting you?
Getting our clients into the VoIP systems easily and with great value. Easy to support this product
Recommendations to others considering the product:
U?se the trial offer. 16 channels to start drop to 4 after one year.
Amazing for handling high call volumes
What do you like best about the product?
You can hold as many calls as you want and it never lags or drops, unless they hang up before you answer, ya know? The service is versatile too, using it on every imaginable platform. It's sleek looking with it's black/blue theme.
What do you dislike about the product?
The program client side will disconnect often (daily thing). There doesn't appear to be a lot of customization options, for understandable reasons, but it'd be nice to customize the thing i have to look at everyday.
What problems is the product solving and how is that benefiting you?
Sometimes the reports are off because "Abandoned" calls become common from people simply instantly hanging up when they call for whatever reason.
Recommendations to others considering the product:
Is this server based? If it is, increase your minimum requirements for use.
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