3CX Phone System
3CX | 3CX Phone System 20.0.2.715Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)
External reviews
External reviews are not included in the AWS star rating for the product.
Great option to build your own telephone switchboard
What do you like best about the product?
Is a good option to have a full telephone switchboard managed and hosted by you.
The system run over Debian 9 Linux distribution and this is a very stable and reliable OS.
By other way, there is a free version license for a year which is a long time to test and decide if is a good choice for you.
Related to the management its very easy, the graphic interface web based give you all the option available to configure the system such as Inbound/outbound lines, extensions, ring groups, voicemail, backups local and remote (via FTP), etc.
Additionally the server to host 3CX Telephone System must not have to much resources.
This gives you the possibility to have several instances in order to have a main 3CX Telephone System and another one like a backup. This is a "must" since within a lot businesses, NO telephone NO money.
The system run over Debian 9 Linux distribution and this is a very stable and reliable OS.
By other way, there is a free version license for a year which is a long time to test and decide if is a good choice for you.
Related to the management its very easy, the graphic interface web based give you all the option available to configure the system such as Inbound/outbound lines, extensions, ring groups, voicemail, backups local and remote (via FTP), etc.
Additionally the server to host 3CX Telephone System must not have to much resources.
This gives you the possibility to have several instances in order to have a main 3CX Telephone System and another one like a backup. This is a "must" since within a lot businesses, NO telephone NO money.
What do you dislike about the product?
Maybe the weak point is that we have only a year with the free subscription.
But you can save your config, reinstall with other email and get a new free subscription ;)
But you can save your config, reinstall with other email and get a new free subscription ;)
What problems is the product solving and how is that benefiting you?
To have our own telephone switchboard.
No dependecies from 3rd party companies.
No dependecies from 3rd party companies.
Recommendations to others considering the product:
If you need to have your own telephone switchboard managed by you, 3CX is the right option.
- Leave a Comment |
- Mark review as helpful
3CX made me feel like the 80s had come to the future!
What do you like best about the product?
I love the easy client app, web interface, and the fact that it was all DIY, with such a super support system, and documentation for almost every situation and setup. I did not have to ask anyone for help. It just worked.
What do you dislike about the product?
I only wish I could customize the client softphone app without having to buy anything. I could do it myself, but I haven't looked for the app assets yet to modify it.
What problems is the product solving and how is that benefiting you?
I started a company, and had a PBX up in an hour. Firewall setup, SIP Gateway, FQDN, all easy. I used to do this with WIRES and CIRCUITS. This was a breeze. We had a phone queue up in minutes. It's extremely fun for me.
Recommendations to others considering the product:
If you've used Asterisk, or ever had 8-inch floppies and a giant PBX in your house, you know the feeling. This makes it all a few clicks, and a minimum setup to work.
Works Smoothly Until it Doesn't!
What do you like best about the product?
I like having it on my computer versus having an actual phone on my desk
What do you dislike about the product?
It disconnects or has issues on occasion with sound
What problems is the product solving and how is that benefiting you?
Contacting leads in a timely manner. I've realized it allows us to be portable and work from home.
Recommendations to others considering the product:
It is better when you have an ethernet connection instead of wifi.
Good free and simple PBX.
What do you like best about the product?
I often have to try different software ... and a few months ago for a while I decided to try some PBX platforms. Among the many tests I had the opportunity to test 3CX. It can be installed from the command line on Debian operating system, by downloading the dedicated ISO or used on Cloud as Amazon AWS. I find it, with the update of the graphical interface, a very attractive and professional system! Simple to install and manage ... you can load custom songs for waiting and so on. I absolutely recommend it.
What do you dislike about the product?
Obviously, in addition to having strong points, has weaknesses. Such as the limitations of the FREE version compared to the paid version. But this is normal, otherwise it would not make sense to have two versions.
I encounter some problems with the inclusion of the configuration parameters of my switchboard in the Smartphone app. The configuration file arrives by email and you have to select "open with" and choose the 3CX app which, however, is often not selectable. I hope the problem will be solved in the next updates.
I encounter some problems with the inclusion of the configuration parameters of my switchboard in the Smartphone app. The configuration file arrives by email and you have to select "open with" and choose the 3CX app which, however, is often not selectable. I hope the problem will be solved in the next updates.
What problems is the product solving and how is that benefiting you?
I recommend it wherever a PBX is needed without having to spend money. You do not even have too much computer knowledge, just follow the excellent online guide and step by step you can complete the installation to have a 100% working system.
3CX I have already had the opportunity to install it in two non-profit associations and if they are found very well. Right from the start they were able to use it to the best of its functionality...
3CX I have already had the opportunity to install it in two non-profit associations and if they are found very well. Right from the start they were able to use it to the best of its functionality...
Recommendations to others considering the product:
Having said all this, I can only recommend the service to anyone who needs it. Really excellent and functional!
Simple to Implement and scalable
What do you like best about the product?
Since we use the cloud based solution it is to easy to implement. So we have a power phone system software, at low cost and possible to implement in a minor company, like ours.
What do you dislike about the product?
We don´t use many of its features, so there isn´t much to say.
What problems is the product solving and how is that benefiting you?
Obviously, communication between sectors. We started to differentiate our public and better serve them, since now we hit them faster with more specific solutions.
Excellent for the price
What do you like best about the product?
The price point is a lot cheaper than most other IP PBX products. Easy to manage interface helps those who arent experts in the VoIP field.
What do you dislike about the product?
Level of support provided and requirements to get that support really makes you want to avoid and try to resolve issues yourself.
What problems is the product solving and how is that benefiting you?
IP PBX for multiple branch offices and connecting the users together.
Recommendations to others considering the product:
You will find things that bug you about this product but nothing too serious to turn you away. It's a great product for price but dont depend on their support to assist you.
Great VOIP System
What do you like best about the product?
3CX is a great VOIP to use - it is very simple and easy to use; the dash is easy to navigate and you can see which of your other colleagues are on calls, monitor those calls etc.
What do you dislike about the product?
We have had a few minor issues with this system, one being that calls seem to cut out after 2 hours which isn't often a problem but when we are conducting meetings that do overrun it can be quite frustrating to have to explain to potential customers what has happened.
What problems is the product solving and how is that benefiting you?
VOIP is the way forward - making calls from my laptop is great. 3CX make it very easy to work from home/out of hours when needed.
Recommendations to others considering the product:
3CX is a great software to use - if you don't already have a VOIP system in place or are struggling with your current one, I would definitely recommend this software.
phone app that may need another look over
What do you like best about the product?
easy navigation, call logs are thorough
What do you dislike about the product?
setup process could be simplified, expanded compatibilities with different phone manufacturers
What problems is the product solving and how is that benefiting you?
handling incoming calls has been streamlined and simplified
Not a bad phone system, hate the iPhone ringtone but all else is great
What do you like best about the product?
The ease to deploy on a new computer when a machine is replaced. You have the option of using a soft or hard phone (on on computer and a physical phone) plus there is an app that can be downloaded and used while on the go.
What do you dislike about the product?
There can sometimes be a lag in the call/connection but I would blame that on my network itself not the app.
What problems is the product solving and how is that benefiting you?
We are able to get reports for agents who think they have more calls than they actually do. We can record and find all of our recordings in one place. We are able to run general reports using this software that helps better determine an agents average talk time vs calls taken.
Recommendations to others considering the product:
Change the iPhone ringtone lol this is an android world!
Solid PBX
What do you like best about the product?
The interface is clean, straightforward, and doesn't hide functionality.
What do you dislike about the product?
Always used to gripe that it didn't run on Linux. Then they made it run on Linux. I have nothing left to complain about.
What problems is the product solving and how is that benefiting you?
We use this as a replacement for legacy analog PBX systems.
showing 401 - 410