3CX Phone System
3CX | 3CX Phone System 20.0.1.731Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)
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A good dialer software easy to use
What do you like best about the product?
it improves productivity and time also. It is very fast and friendly to use, it is not gadget restricted, call quality is superb,
What do you dislike about the product?
there nothing to dislike about 3cx, its very good
What problems is the product solving and how is that benefiting you?
Connectivity is superb, its very fast and time-saving, accessible to any gadgets.
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3CX
What do you like best about the product?
The speed and ease of starting a call are fantastic. It just needs a click.
Also, it doesn't have much to write after the call as in the whole summary like in Ring dna, so it saves time and makes the work smooth.
Also, it doesn't have much to write after the call as in the whole summary like in Ring dna, so it saves time and makes the work smooth.
What do you dislike about the product?
The update that we get whenever we receive a call is something that needs to be improved. It gets frustrating when we do not know who is calling, and talking to the cx about further discussion gets tough.
What problems is the product solving and how is that benefiting you?
It is time-saving as we have to click, and the call starts, and the amount that we used to spend on writing twice, once on ring DNA and the other on salesforce, about the call summary, is saved now, which makes it easier to complete our call duration faster and better now.
A good dialer with flexible methods of dialling and great connectivity
What do you like best about the product?
The best thing about 3cx is that there are multiple use cases for it. Also, methods of dialing are quite vast with hard phones and softphones as well as app and phone dialing
What do you dislike about the product?
The frequent dials we have to do to connect. Also, call drops are quite a lot with voice breakages. This can be improved with better clarity and by avoiding the issue.
What problems is the product solving and how is that benefiting you?
The problems of connectivity are solved by avoiding the sharing of personal numbers is there also it helps change and spam/ also it helps keeps record of every conversation and keep it managed
review for 3cx
What do you like best about the product?
it is flexible and has lots of features where we can easily get call recordings, voicemails, SMS. It functions in a more efficient manner.
What do you dislike about the product?
customer support replies slow and has delay when we raise query
What problems is the product solving and how is that benefiting you?
It helps to save time and energy. Help us to pass and see disposition on the call. We can easily get the recording, voicemails,numbers from 3CX
3cx Review
What do you like best about the product?
This is user-friendly. Experience is just like how I use Mobile. I have the option to make conference calls and transfer calls. I can dial any part of the globe. There is no restriction.
What do you dislike about the product?
This is the tool I have been using for a long time, and I have not faced any issues. This has been the tool that I have been using for sales jobs for a few years now.
What problems is the product solving and how is that benefiting you?
This is user-friendly. Experience is just like how I use Mobile. I have the option to make conference calls and transfer calls. I can dial any part of the globe. There is no restriction.
RingDna 's Review
What do you like best about the product?
It is easy to use, number from Salesforce directly get transferred to 3CX just on one click . The number do not need multiple extension now immediately numbers can be dialed.
What do you dislike about the product?
There is no ring or tone when the number gets disconnected or goes to voicemail. If the number is not reachable it says tariff plan not updated or number needs recharge.
What problems is the product solving and how is that benefiting you?
Calling is easy and licences come cheap. We do not need multiple extension to call now or country code to put and dial a particular number. Our sales outut has shown a rise.
Cost friendly calling application
What do you like best about the product?
It is a cost-effective calling application with different prefixes
What do you dislike about the product?
Low connectivity to the customers, Most of the calls reach spam
What problems is the product solving and how is that benefiting you?
3cx provides multiple extension to call USA and Canada clients, Connecting with 100+ clients in a day
Fairly clumsy and lacking features
What do you like best about the product?
It's got a better interface than Asterisk or FreePBX. If you're using a supported provider, set up, should be fairly simple. There are some advanced features like IVR, multi-tenanted installations, and hotel/call centre functionality
What do you dislike about the product?
The sales model is annoying, predominantly relying on re-sellers. It's very hard to purchase or renew anything directly with 3CX.
The model of providing a hosted option, or your own hosting, or on premise, seems flexible, but ultimately it's quiet a confusing way to sell the product.
Support seems to vary, and they charge fees to SIP providers to be featured and supported on the platform, so you might find that support for your SIP provider is there at the beginning, but in my case, it became no longer supported, and I had to use manual settings which have been unreliable.
The model of providing a hosted option, or your own hosting, or on premise, seems flexible, but ultimately it's quiet a confusing way to sell the product.
Support seems to vary, and they charge fees to SIP providers to be featured and supported on the platform, so you might find that support for your SIP provider is there at the beginning, but in my case, it became no longer supported, and I had to use manual settings which have been unreliable.
What problems is the product solving and how is that benefiting you?
It provides a reasonable commercial alternative to a platform like free PBX.
We use it to support our office across two countries with multiple inbound and outbound numbers, with most of our users now using the 3CX mobile app
We use it to support our office across two countries with multiple inbound and outbound numbers, with most of our users now using the 3CX mobile app
3CX is a must have A/V/W Conferencing GURU
What do you like best about the product?
3CX allows us (teams) to rapidly share ideas and brainstorm.
Enhances unlimited creation of communication channels.
Enhances unlimited creation of communication channels.
What do you dislike about the product?
To effectively enhance video conferencing, it requires to be integrated with external apps like Zoom.
What problems is the product solving and how is that benefiting you?
Polling and live chats.
Document sharing in cloud.
Audio and video calls on-the-go over the internet.
Document sharing in cloud.
Audio and video calls on-the-go over the internet.
is this application became a new Skipee?
What do you like best about the product?
Available on the telephone, laptop, tablet, and personal computers. and number and email can be added to our professional network. User friendly interface is the main thing.
What do you dislike about the product?
i have nothing major but, only my colleagues have the information to use this application. however, the rest of my close friends don't use this application. i guess lack of PR on this project
What problems is the product solving and how is that benefiting you?
more user network is required, i think that is the main target for all stakeholders at the moment. we need to have a larger network and more users to have. otherwise, it will be forgotten like VIIBEER SKIIIPEE etc.
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